Tried to return a new Apple watch to ATT to 4 different stores( after each telling me i need to go to another att store) to exchange for another size of the Apple Watch and I am told I cannot.  I called customer service and was told I need to return it to a corporate store.  The corporate store told

NumberSync & Your Apple Watch, Get Connected! NumberSync. What is it? Number Sync allows you to leave your phone behind and use your Apple Watch to talk, text, and make calls. Setting this up is very simple! We have provided some steps below. Set it up and enjoy!.  Requirements An

So, I just got my brand new Apple Watch series 5 and I want to enable cellular NumberSync. I tapped through all the sign-in and setup-up screens until I get to the confirmation screen to add my device to my plan. It's required that I enter my e-mail address so AT&T can send me updates about my order

I received the Apple Watch series 3 as a birthday present and it was originally purchased on a different wireless account than the one my phone is on. The line was moved to my account and the watch was reset. I still cannot sync the watch using the number sync feature. It will allow me to sync the w

Does anyone know if there is a cancellation fee for the Apple Watch service plan. I own the watch already, I see the plan is $10/month. But if I have it on my plan for a few months and I don't like it, what is the penalty for cancelling the watch service? I called and the girl on the phone kept quot

Hello I feel like I’m rushing a process but I’m just curious. I ordered 2 Apple Watch series 3’s to my plan on Thursday, March 8th. It is now Monday, March 12th and when I click “check order status”, my status still says “in progress”. When will this ship? The shipping is expected to be March 8th-Ma

Hello – I am about to replace my iPhone and cellular Apple watch with new devices, and I will be setting both of them up on the same day. Can you recommend the best way to transfer my current services to new devices? E.g., do I set up the watch first, or the phone, and how do I make sure I maintain

I set up numbersync for my apple watch (series 3 with cellular) last week. Since that time, about 95% of the time someone calls, it goes straight to voicemail. My phone (iPhone 6s) doesn't ring, and the watch doesn't ring. I've disabled the cellular on the apple watch. Hopefully this will fix it in

Wow! I’ve been an AT&T customer before ATT was in the cellular business. My NEC car phone in 1989 established the phone number I still have today. In the NY Metro Market, I went from Metro One to Cellular One to Cingular to AT&T. I suffered through the transition from TDMS to GSM. I had, until today

As a current AT&T customer, earlier this week I walked into an AT&T store to order a new device (Apple Watch). When the representative took my information and ran a credit check they notified me that I had a DirecTV account in collections that have a past due amount. At that time I verbally stated t

I am trying to activate cellular for  my Apple Watch Series 3 and keep getting this error: eap.deviceinfo.imei.EAPU70015 (EAPU70015) .  Please help - have had this watch for several days and cannot get the cellular set up.  Very frustrating.  Thanks!

Hello,  I'm having an issue where iMessages initiated and replied to from my Apple Watch don't appear in my iPhone and vice versa; any iMessages sent from my iPhone don’t show up in the text message thread on my Apple Watch. It’s frustrating A) not knowing if a message was sent or not and B) simply

Hi.  Trying to Activate and Apple Watch series 3 and get error eap.deviceinfo.imei.EAPU70015 (EAPU70015) So far no one at ATT seems to understand this error.   My iPhone is already on ATT.  Thanks.

YES...You Can use an Apple Watch Series 2 or 3 standalone with an Android Device! Here are the steps that I used (it is NOT necessary to initially have a SIM in your iPhone when setting up. I am using a Series 3 GPS Only AW with an older iPhone 6+ on iOS 11):You MUST Own an iPhone [for Apple Watch S

When  I purchased a watch for my wife I was told that there would be a separate number for the watch on my bill. (no problem there). I was told that the watch would work independently from her X because it has its own number. She cannot receive, not send texts from the watch number and she cannot re

I was charged to my bank acct. 4 x’s for the “ tax up front fee”,for my order .had to make numerous phone calls to Customer Service & in the process 2 Restarted a new order for the Watch.   Thus costing me 3 more “ taxes up front fees”, one was refunded - but other 2 I have to pay for.   60.00 dolla

Did anyone else purchase an Apple Watch Series 3 form their local At&T store during Mothers day? Well i did because I was told by an associate helping me & the manager that it was 50% off with the purchase of an Iphone 8 Plus and i had to do installments since that is how the deal works... total $43

My Apple watch series 3 shows up on my account as a galaxy tab 4. Because of this, it will not let me set up to cellular, which is the reason I got it in the first place. I have called multiple people on AT&T's 800 number with no solution. Some have promised to call back and some said they will forw

My iPhone was stolen. My Apple Watch is paired with my stolen phone. How do I unpair my Watch from my stolen iPhone. I now have my new iPhone and I want to start using my Watch again.

Do AT&T stores have Apple Watch 3 available in store at all, or are all sales online only.Thanks