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Followed Instructions On How To Unlock But Phone Still Locked

I received approval to unlock my iPhone 5s and followed the instructions provided for unlocking a device using an AT&T SIM card. After erasing and restoring my iPhone, it is still locked. What went wrong??

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 • Apple

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Unlock my iPhone 6 requires additional research?

Hello! I received a message that "Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it."This phone was never on an installment plan, it was purchased in full from the start. What other information could possibly be

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 • Apple

102

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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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 • Apple

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