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Connecting your Apple TV

Apple TV Trying to figure out how to get your Apple TV working? Follow these easy steps to get yourself going.   Setting up your Apple TV Connect PowerIf possible, connect hardwired via an Ethernet cable Connect to your viewing device with an HDMI cable Turn on your television to

Questions

 • AT&T Internet Equipment

9.4K

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Accepted Solution

Official Solution

Watching U-Verse on Apple TV?

When I travel, I can watch U-Verse on my iPhone and iPad, but not on my laptop which I can connect to a TV via a HDMI cord like I used to.   Wondered if you can connect the U-Verse app to your TV via an Apple TV?  Would that allow you to watch on-the-go programs on TV while traveling?

Questions

 • Watching U-verse TV

10.2K

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Accepted Solution

Official Solution

Connecting Media Devices

Media Devices Make sure you have your WiFi information. If you do not have it, you can find it here.   Amazon Fire TV/Stick Connecting your Amazon Fire TV/Stick   AppleTV Connecting your AppleTV   Chromecast Chromecast ver1 Chromecast ver2   Roku Roku 3 Ro

Questions

 • AT&T Internet Equipment

46.6K

4

0

Mac Filtering

Hello I'm trying to mac filter some of my devices to force it to use the 2.4ghz wifi instead of the 5ghz because it slows down my web browsingI try it on my appletv or another device, and it just allows it on all including the 5ghz.When I had Xfinity I could mac filter easily, but here it doesn't se

Questions

 • AT&T Internet Equipment

160

1

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

41

2

0

Anybody watch MLSLive on Apple TV through Uverse?

I'm trying to find someone that watches Major League Soccer (MLS) games live through the Apple TV app through a Uverse modem. I have a problem when trying to start one of the games from the beginning rather than joining it in progress. The Play/Pause button is supposed to start from the beginning, b

Questions

 • Watching U-verse TV

760

1

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

72

1

0

At a loss for how to proceed when AT&T claims right to refuse to honor their Apple TV 4k promotion

I transferred my service over to AT&T in February/March 2019, primarily due to the promotion being offered at that time:  a free Apple TV 4k.  To get this promotion, I signed up for the fiber internet 1000 package with a year-long contract and was very careful to enter the promotion code "GET4KTV" i

Questions

 • AT&T Fiber Ordering

165

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

48

4

If I buy iPhone 12 Pro from America, can I unlock the SIM?

Good evening my friends, I am Mohammed from Saudi Arabia If you bought a device from Best Buy via the at&t network, it arrived in Saudi Arabia Can I deactivate the SIM card and use a local SIM card?

Questions

 • Apple

1.3K

8

0

Streaming from iTunes Library to Apple TV on 5268AC WiFi Network

After all kinds of problems, I had my old modem replaced with the 5268AC. I've had to remove my Apple WiFi Network and use the ATT router's WiFi. I can't get programs and music to play on my Apple TVs on this 5268 WiFi network if they are sitting on my NAS. If I replace it with the Apple one, they a

Questions

 • AT&T Internet Equipment

338

2

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HBO on APPLE TV

If I pay for HBO on my directv service (for in-home TV), do I get an HBO APP that i can put onto my APPLE TV at no additional charge? If so, what is the name of it, and how do I access it?  (I used to have this, but I think something has changed)

Questions

 • Watching HBO Max

51

3

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Unable to Get Help So Far - No Information Yet on ATT FIber AppleTV Promotion

Hello, I have tried to get some information on how to receive my AppleTV promotion for signing up for gigabit internet. My service was installed March 1st, and I can't get anyone to help. I have spent time on chat. I was supposed to have a supervisor call me, but that never happened. The customer se

Questions

 • AT&T Fiber Account

84

0

0

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what happens if I fail to extend (pay for) my PrePaid account?

What happens if I fail to extend (pay for) my PrePaid account?   Can I do this - to suspend the account for awhile?   How long?

Questions

 • Account & Usage

29

1

0

At a loss for how to proceed when AT&T claims right to refuse to honor their Apple TV 4k promotion

I transferred my service over to AT&T in February/March 2019, primarily due to the promotion being offered at that time:  a free Apple TV 4k.  To get this promotion, I signed up for the fiber internet 1000 package with a year-long contract and was very careful to enter the promotion code "GET4KTV" i

Questions

 • AT&T Fiber Account

226

0

0

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

632

1

0

Is there a U-verse app for Roku & Apple TV

Is there any timeline for the app to be available on Roku, Apple TV and anything other than Amazon Firestick?  I was told by my rep that the app was available and that I would be able to stream all my local channels. Neither of which is true. So disappointed, probably going to eat the fees to break

Questions

 • Watching U-verse TV

47.7K

10

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

35

1

0

Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

Questions

 • Watching U-verse TV

58

1

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Apple TV app authorization behind 3rd party router.

Howdy, I finally give up. I added a tp-link archer c8 router behind the uverse nvg589 to improve things using this guide. The biggest improvement I noticed was my apple tv. However, i noticed that certain apps that need provider authorization (that make sure that channel is in your tv package) is no

Questions

 • AT&T Internet Equipment

5K

2

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