Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Just like a few others, I also am having an issue with the myAT&T app. It used to show a loading screen and tell me to wait forever but now it just shows a blank screen. I can go to support and it’ll load support but it won’t load the actual account services part. I can’t see my bill or when it’s du

I bought my prepaid phone on April 21, 2023. It has been 6 months and I would like my phone to be unlocked. The device unlock app failed. The Web site directed me back to the app that failed. I chatted with an agent who said he would open a case and I never received a response. I then called and tha

Hi, I just signed up with ATT wireless and received my new Galaxy S23. When I open Message+ it seems to me there aren't any identifiers letting me know which texts I've already opened and read vs. new texts that have arrived as well as others on the list I haven't opened yet. In my old Galaxy phone

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

I am in a group plan along with 10 of my other friends. and we all have the same username and password for att app and att thanks app. now if one person uses the movie offer the other 9 plp are not eligible r to use it ? I called customer care and they suggested froup owner to create a new id for

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Any solutions with regards to being unable to access more than three months of emails (10,000) per folder via IMAP client applications? Luckily all emails are still available on the website using a internet browser but is unhelpful when using iPhone email client to access bellsouth.net, icloud.com,

I keep getting the "Gateway Communication Error" everytime I log onto the Smart Home Manager app as well as the website, and rebooting and resetting the router doesn't seem to help. This issue has been there since I got a new connection more than 2 months ago - why does AT&T make

I do not have the ability to give ATT&T my money for Wi-Fi service. I would like Wi-Fi and the function does not work / can’t create an account with ATT&T

I've gone through all the trouble shooting but still same issue. Anyone else? It's the only way I can control the set top

Will this app keep a number from calling any of the phones we have on our AT&T account?

My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage.   Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.

Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr

Upgraded from Mobile Security / Call Protect to FREE version of Active Armor over a week ago and it immediately began failing while uploading contacts several times a day. I uninstalled the Call Protect app in case of conflict but did not help. Reading Active Armor revues shows this to be a fairly c

Can't open Smart Home Manager anymore. Keeps shutting down when I try to open it saying there is a bug and it will open when the bug is fixed.  Tried deleting and reinstall and same results. 

I bought 6 phones where is my promotions. I can't even get my promotions from Samsung they told me to contact you

Issue:I can not get Smart Home Manager (either mobile app or web version) to connect to my AT&T/Uverse Gateway. After attempting to login it says it can't connect to Gateway, and tells me to reset the gateway.-I have reset the gateway several times.-Internet is up, and all devices connect.-TV is wor

Hello, I have restarted my phone, deleted the app, restarted my phone, deleted cache, deleted data. All to no avail. App gets stuck on the loading screen, i can't even sign in or access my pictures. Phone Samsung s21ultra on the latest software

I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do