App was working fine up until the last day or so.  Have been able to block devices and Pause internet on kids' devices with no issue, until last night 10/23/2022.   Went to Pause my son's phone, and where the amount of time to pause (20 minutes, 2 hours, 24 hours) normally would pull

Hi, I know it's a long shot, but I have photos which were stored on the AT&T Mobile Transfer in August 2017 when I tried to switch from Verizon to AT&T. Unfortunately, my husband could not get service at work, so we had to cancel our service (within 30 days).   Now that AT&T owns DirecTV and we have

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

I cannot connect the uverse app on my phone. I just get a spinning wheel saying authenticating.

I'm trying to set up the Uverse remote app on my iPad. When I start the app, it begins the setup steps - one of which looks for my receiver(s).   The problem is, I do not have ATT internet (I use a different provider out of necessity). Therefore, I can't connect to the same network as the rece

On the Samsung J3, every time an app updates, it re-installs itself back to the phone storage.  Then the phone slows back down because the storage is depleted.  So, after each auto update, I have to go one-by-one thru each app and move it back to the SD Card.  Yeah, this is dumb, and

As it seems with many folks on here, I am having issues logging into the AT&T Thanks app. After putting in my credentials (which feels like for the hundredth time), it starts to load for a few seconds and then an error message pops up: "Uh oh. An error has occurred. Please check back later." I am ce

I keep getting error code 4001-102 when trying to set recordings remotely.  I have uninstalled and reinstalled app, rebooted ipad, etc.  I called the help desk and the guy told me basically he had no answer and the app was created by a third party and there was really no support available.  If there

the app NEVER WORKS ON THE PHONE-- IT NEVER "authorizes" me as a user-- even changing passwords, updating app, etc-- so IT IS USELESS.  IF YOU CANNOT EVEN GET A SIMPLE APP TO WORK ON MY AT&T PHONE AND SERVICE, WHY WOULD I BOTHER TRUSTING YOU AS A COMPANY, EXCEPT THAT YOU WILL OBVIOUSLY A

Keep getting error message stating I entered the code wrong, request a temporary code and get the same error.

Why is the AT&T messages back up and sync hit or miss? Its very buggy and does not download or sync the messages equally. I would say 95% of the time. Is there a way to remotely send to the phone a command to upload or back up the messages?

Everytime I try to connect my @att.net email account to a mail app from my phone, the following happens: - I get taken to the att login page, okay fine. I input my login credentials. - The next page asks my to reset my password. I reset my password. - I get taken back to the att login page. I inp

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

The SmartHome App let me know that my home is a wi-fi vacuum and that I could benefit from a 'free' wi-fi extender. AT&T sent it out. I hooked it up. Life is good. Two weeks later, the SmartHome App let me know, "We Recommend Adding an Extender," followed by, "Why do I need another extender?"

I just recently purchases an S21 from ATT. Currently, all notifications sound the same. I would like to differentiate by App. In Looking at the instructional manual, it says "TIP You can also customize notifications sounds to be unique for each app using the App settings menu." All the online f

I am having to reset my password every day when using the app on my phone or iPad. Both the att app and the U-verse app. I get an error message that says the limit for unsuccessful sign in attempts has been reached and I am forced to reset my password. This happens every day. When I log in on the we

I recently purchased a Moto X 2nd Generation "Pure Edition" from the Motorola website and activated it on my Family Share NEXT account.  Today, I am trying to install the AT&T Messages App, but the Google Play store says it is incompatible with all of my devices.  I was able to install the tablet ve

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

The app continuously says my network is offline ; even tho i can use it. I have talked with 3 different people. As well as they sent someone to my house; trying to blame my modem. Obviously it is the app. Does anyone else have this problem? Anyone have it figured out and working again? This has been

My husband and I switched from Verizon to AT&T less than two weeks ago and when texting someone from our cell phones, only his/my messages show up on messages.att.net (AT&T messages). So when we move from cell phone to PC/tablet/iPad we still have to look back at the cell phone to view all what has