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I recently received a bill from ATT for $237. I was shocked. I used Digital Life for approximately two years. After a couple hiccups in the first few months, I received great customer service. I loved the Digital Life product. The camera, the alarm, and the temperature box
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Billing & Payments
Why do I always have issues with AT&T, I spent over a hour on chat today just to fix the fact that I have had to change my password EVERY SINGLE TIME I LOGGED IN. Not occasionally but EVERY SINGLE TIME! I also asked about the U-Verse app never working and was directed to a link and told t
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Watching U-verse TV
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
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Network Coverage
I do not have the ability to give ATT&T my money for Wi-Fi service. I would like Wi-Fi and the function does not work / can’t create an account with ATT&T
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Network Coverage
When I open the U-verse App, it randomly crashes. Then, after re-opening several times, I get the error: "You've exceeded the number of simultaneous streams allowed." Please note:I am tech savvy.I have the current iOS installed.I have uninstalled and reinstalled the App.I have rebooted my device.No
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Watching U-verse TV
I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?
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Apple
Try to use Amazon Echo device to call my phone so I can locate it. But Call Support App blocks this call. How can I unblock this Echo Device telephone number??
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Device Features
My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings. The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed." I have reboo
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U-verse TV Equipment
Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d
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AT&T Mail Login & Security
My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage. Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.
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Android
I've gone through all the trouble shooting but still same issue. Anyone else? It's the only way I can control the set top
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Watching U-verse TV
How do I set up my IOS VM Viewer app so it can access voice mail from BOTH of my landline numbers? On the Android app, I can maintain 2 numbers and switch back and forth. I used to have 2 installs of the IOS VM Viewer, each pointing to one number, but now when I do that, both instances of the
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Device Features
Hello, I have restarted my phone, deleted the app, restarted my phone, deleted cache, deleted data. All to no avail. App gets stuck on the loading screen, i can't even sign in or access my pictures. Phone Samsung s21ultra on the latest software
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Device Features
In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR. Any way to get the app to sync up with the DVR to show shows correctly?
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U-verse TV Equipment
I have tried multiple times to log on to HBO Max through my tv. I have a Firestick. I can log in on the computer and through the phone app with my AT&T account, but not the TV. Can anyone help?
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HBO Max Login & Installation
Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv
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Watching U-verse TV
Automatic update 3 days ago and now almost all of my apps won't open or stay open. My mail inconsistently opens and by battery is draining. I've deleted my apps and reinstalled, cleared the cache for apps, play store, and the phone. Nothing fixed the problem. Please help.
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Samsung
I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither
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Apple
Hello I am trying to get internet service in my home. It's a new development and the att storec said they can only service me at this time if I get a package. I already have direct stream. I was told he can't override at the store and to contact the loyalty department and ask for help.
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AT&T Internet Installation
Closed
AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They
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Wireless Billing