Hello. I want to ask if it is possible to run SHM and reschedule a tech/monitor outage in the app itself using only mobile data? Or it won't log in if it is not connected to an AT&T modem network?

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

  Did you know that the more devices connected the slower speeds will be? Did you know that each device connected shares a portion of your total speed? Did you know that wired and wireless speeds can differ?   Depending on the plan you have and the # of devices you have connected, will det

I have a Motorola G5 Plus running Android 8.1.1.  I have to login to the UVerse app every day2.  Recordings or scheduled recordings do not show. 3.  I have cleared the cache & data, uninstalled and reinstalled the app.

I have a contact saved on my iPhone that I also have set as a favorite. About a week ago, calls from this contact/number started being blocked. When the person calls, it doesn't even ring on my phone. I just get a notification from the app stating the call was blocked as "Threat: Severe". I have

I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com. It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without

Visual voice mail used to transcribe your messages, I haven't seen that in almost a year. I've got an S20 Ultra on FirstNet.

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

I have an LG-E970. (I know next to nothing).  I think i need to update the version of Android the phone is running if i want to get many APPS.   The phone is currently saying it is non-compatible with many of the APPS i try to download from the PLAY STORE.  Going into settings and clicking the updat

Hi I work for a legitimate company and we receive complaints from AT&T customers that our calls are sometimes showing up as scam or robo calls. Is there a way to clear this and prove that we are a legitimate company?

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

Regardless whether I use the computer or the myatt app, when I attempt to set up an extended payment arrangement from the page:  https://www.att.com/my/#/makePayment/arrangeLatePaymentit will not allow the transaction to go through. The error message I receive is: "We are unable to process

We purchased a third-party cellular signal booster to support a medical alert device for my father. After setting up the booster to confirm it will generate a boosted signal strong enough for the device, I went to register the device (per FCC regulations) with AT&T. The only instructions I coul

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

When will AT&T fix Google Messages, so it will work with RCS Chat? I have done everything suggested and it still will not send messages.

Were you surprised by an app purchase? Did your 3 year old get a hold of your phone? It has happened to people I know and an issue I see on the forums. Check out the information below to learn about app purchases and information on how to manage them.    Type of App Purchases and How To

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

My Wi-Fi is working without issue. However, when using the Smart Home Manager app, it states that there is no Wi-Fi Network. I have reset the router. I have deleted and redownloaded the app. I have even called the helpline, and they said it would start working in a couple of days, but it has now bee

Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app?  Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W

Are you running into problems installing or running the myAT&T app on your smartphone?