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I just downloaded the Smart Home Manager app today and was looking around in it and came across this very useful network diagram illustrating all my devices, their method of connection to the gateway, and the strength of their connection. i installed a wireless extender and wanted to take a look at
Questions
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AT&T Internet Features
If I pay for HBO on my directv service (for in-home TV), do I get an HBO APP that i can put onto my APPLE TV at no additional charge? If so, what is the name of it, and how do I access it? (I used to have this, but I think something has changed)
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Watching HBO Max
i factory reset my phone and now it wont let me skip the mobile transfer i tried installing it on another phone and transferring pictures to see if it would let me skip but it wont i am useing the huawei h1611
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Android
Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad
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AT&T Internet Account
Closed
For some reason the Uverse app is only showing Starz, and no other channels. I tried deleting and reinstalling app, logging out and logging back in, restarting my device. Nothing works. Does anyone know what’s wrong?
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Watching U-verse TV
@ATTHelp I am submitting for my mother. after troubleshooting for her.... We are having a crashing issue on the U-Verse App. Using updated iPad pro. OS 13.4.1 I am connecting through a strong AT&T u-verse wifi singnal. Your App has always worked fine for over a year until a few weeks ago. The is
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Watching U-verse TV
I was recently locked out of a social media account and cannot log back in because the verification code is sent to my old phone number. I have tried texting my old number to see if it belonged to anyone and it doesn't. I was wondering if I would be able to re-activate that phone number so I am able
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Other Phones & Devices
One family member's phone frequently pairs and unpairs to the AT&T Secure Family App- I think. I get random alerts throughout the day that the family member has arrived at home although he has been home all day. My other two family members' phones do not do this. Any insigh
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Data & Messaging Features, Internet Tethering
I been trying to log into the AT&T Thanks APP from a android 10 Galaxy S20+ phone and keep getting an authentication error for the last month. The error is: Authentication error. 401- Server is currently not available. I used to be able to log into the AT&T Thanks app in the past back in J
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Tones, Games, Videos, More...
Hello Forum. I have an issue with ATT Call Protect. I get a lot of calls that the app claims "Auto-blocked" but they are actually ringing trough. Unknown Callers are set to send to Voice Mail, but this is not happening. I have turned that setting to off, turned it back on (a
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Device Features
For starters I can access my email using the browser interface. So my email userid/account and password are valid. This issue started in the yahoo email app with my primary email account not showing. In account management it showed as being an invalid account. After a few attempts of trying to reset
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AT&T Mail Login & Security
Hello, I'm trying to deploy Visual voicemail but got the error: "The application can’t be installed because it is incompatible with the device. (0xC7D24FBC)" deployment status error message. This is Android Enterprise, fully managed using MS Endpoint manager. -Device model SM-A136U -Al
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Android
So I’ve been trying to contact at&t via online chat but every time I click contact now the chat option just sits there loading and loading and I have tried via computer, mobile & iPad. Cannot contact anyone via chat. Which is my preferred method so that I have records and I just don’t like t
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Online Account Access
As of July 8, 2020, the Weather Channel App screens became blank except for the format and pictures/symbols. The data is no longer available except when I tap the 3 bars and select "Maps". Then a map comes up that has a weird location and seems to forget my setup home location each time, until I ta
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Phone & Device Upgrades
We have a family plan with 4 cell lines. I started noticing that there would be multiple instances (many times over many months) of incoming and outgoing one minute phone calls recorded on my husband’s number to me or our teens’ numbers, but the calls do not all show up on our phone log (either a gr
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Apple
Closed
I just downloaded the latest version of minecraft on my computer, now I don't understand why I can't get into the game anymore, although I tried logging in in many different ways but it doesn't work, can anyone help me how to fix it? :((
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AT&T Internet Equipment
Whenever I send an email from my sbcglobal account using any email app (including Outlook) other than Yahoo mail from my Samsung Galaxy S8+ Android smartphone, two copies of the message are sent to the recipient, and of the two copies in my Sent folder, one is marked as read, and the other is marked
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AT&T Internet Security
I have an iPhone 8. The "submit" button is hidden behind the virtual keyboard, so I can't reach it to report spam. Turning the phone 90 degrees does nothing. Does anyone know how to make the keyboard disappear or be moved, or is this a bug that must be fixed by the developer?
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Tones, Games, Videos, More...
I keep getting an error while attempting to log on to HBO Max through the app on my phone, though I am able to log on and watch on the computer. The error message is as follows: Can't verify your subscription The email address or password is incorrect. Please try again. Service code: Hdb3b53a7-
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Watching HBO Max
Tried Uninstaller and reinstall. No luck. I can no longer access the devices or profiles to handle parental controls or pause/resume internet for any devices or profiles
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AT&T Internet Features