Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (255)
Accepted Solution
Official Solution
Digital Life App Update for iOS 10 Release
Digital Life Customer, Thanks for your patience as we worked to resolve the issues with our Digital Life mobile app for iOS users. Our Digital Life app has been updated to version 2.30 and the update is now available in the app store.
Questions
• Apps & Programs
Accepted Solution
Official Solution
Please Update Your AT&T Email App Settings - Info From AT&T
If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email. There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
AT&T Secure Family
Secure Family has been working just fine on my teen's phone, but today I had turned off internet access and she was still using it. I looked on her phone tonight and the Companion app was still there. Cellular Data was turned off for the app, but I turned that back on. Wifi is off for t
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
SBCGLOBAL email missing with no access
I have had SBCGLOBAL.NET as an email for over 20 years. I know they were bought out and are now owned by Yahoo/ATT, but why is it that they took our access to our email away?? I have my log in and my password, I know them to be correct. Can anyone please help me access my email again so I can put i
Questions
• AT&T Mail Login & Security
Accepted Solution
Official Solution
U-verse APP can't Cast?
I've given up on the empty promises of being able to watch whats on my dvr when I'm not at home and am still frustrated by the blocking of channels when again I'm not at home... BUT, Why cant I cast to a TV from the U-verse app when Not at Home? Almost every other APP has the ability to Cast Built
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
AT&T app question
I have the AT&T U-verse app on my iPad, but I can't figure out how to watch the video in full screen! Help!
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Where's the verification pin for Mobile Security app on my iPhone?
I've downloaded the Mobile Security app on my iPhone X.It has me put in my phone number for verification and says it will send a text with a pin number. It never comes. I can't get past that set up screen until ATT sends the text. What's the hold up? Is there a glitch?
Questions
• Account Features
Accepted Solution
Official Solution
MyAT&T iOS app no longer gives access to PayGo Online account?
The iOS "MyAT&T" app has changed a lot in recent months, and I can no longer find a way to view my AT&T Prepaid cell phone account within the app. Is it gone from the app? Or if it is still there, can someone tell me where to find it? I'm using app version 7.2.1. Thanks.
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Apps not working on Samsung Galaxy S8 Active
I went to open my Samsung Galaxy S8 Active Yahoo mail app and it didn't work. I then tried to open all other banking apps to no avail. Facebook worked and so did Youtube, but apparently the important apps won't work. I cleared the cache, I uninstalled and reinstalled the apps, I made sure no updates
Questions
• Android
Accepted Solution
Official Solution
TCM app says I am not authorized to view content
On December 5th, my TCM apps stopped working on my Samsung devices (phone and tablet) with a message that "you are not authorized to view this content. Please contact your TV provider for further assistance" I am able to view TCM on my TV and the app says I am signed in to uverse. What is going on?
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
App Not Working - Solutions From AT&T Community Forums
Tips to Fix The App You're Using Did you try to launch an app but nothing happened? Try our troubleshooting steps below: Force close the app and relaunch it - varies on phone, browser, or device operating system Restart the device - You can find this information in you
Questions
• Device Features
Accepted Solution
Official Solution
AT&T Secure Family - App Info From the AT&T Community Team
Peace Of Mind Just Got A Lot Easier The AT&T Community Team is proud to announce that Secure Family will now work with your mobile carrier! It give you the tools to help you keep an eye on your children (monitor up to 10 devices) and keep their online experience safe. Your family secur
Questions
• Account Features
Accepted Solution
Official Solution
Device Performance - Fountain of Youth Tips For Your Phone!
Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
Smart home manager app update new network name
I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com. It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without
Questions
• AT&T Internet Account
Accepted Solution
Official Solution
Add HBO Max to Roku devices!
I have been a subscriber to HBO Max since it launched in May. However, I've owned and used Roku streaming devices in my home for years now. I am getting tired of the standoff between AT&T and Roku. When Roku and AT&T failed to reach a deal in May, I didn't know who was more at f
Questions
• Watching HBO Max
Accepted Solution
Official Solution
Closed
U-verse Online Streaming - Internet Plan and Number of Devices
Did you know that the more devices connected the slower speeds will be? Did you know that each device connected shares a portion of your total speed? Did you know that wired and wireless speeds can differ? Depending on the plan you have and the # of devices you have connected, will det
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Cannot send or receive pictures in Messages MMS
I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days. I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
UVerse App Doesn't Show Recordings
I have a Motorola G5 Plus running Android 8.1.1. I have to login to the UVerse app every day2. Recordings or scheduled recordings do not show. 3. I have cleared the cache & data, uninstalled and reinstalled the app.
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Visual voice mail doesn't show voice mail text
Visual voice mail used to transcribe your messages, I haven't seen that in almost a year. I've got an S20 Ultra on FirstNet.
Questions
• Samsung
Accepted Solution
Official Solution
DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...
I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor
Questions
• Other Phones & Devices