Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (2K)

Relevance

Accepted Solution

Official Solution

Android Play Store won’t load or download apps

Having a problem loading the Play Store on an android phone or tablet? Check out the following tips to get this issue resolved.   There’s nothing more frustrating than trying to check out that awesome new app only to discover that your Play Store isn’t loading. I’ve personally had this happen on a f

Questions

9.3K

5

0

Accepted Solution

Official Solution

Android OS in flip-phones?

I have read conflicting information stating that some of the flip-phones offered by AT&T use an Android operating system. Here are my questions: 1. Do all three of these phones use the Android OS: KYOCERA DuraXE Epic SONIM XP3 AT&T Cingular Flip IV 2. If the phone does have an An

Questions

1.9K

13

0

Accepted Solution

Official Solution

Unlocked Phone that will support AT&T wifi calling

We have two phones, one contracted 36 month iPhone, 15 months left. My phone is a Blackberry Keyone. I get horrible reception at my house and miss important calls.  The phone is useless. The iPhone gets perfect reception with wifi calling. I want to purchase an unlocked Phone for my

Questions

1.4K

12

0

Accepted Solution

Official Solution

I'm looking to enable call recording

Hello all, I'm trying to enable call recording on my Samsung galaxy note20 ultra 5G. I've exhausted all methods presented thus far by way of enabling it in the phone app, both in call and not in call for unknown numbers, but there simply isn't an option. I live in south carolina (which is a one part

Questions

185

1

0

Accepted Solution

Official Solution

Battery Saving tips on Android

With phones getting more powerful and becoming part of our day to day activities, battery life conversation is necessary to make sure the phone makes it through the entire day. One of the worst things that can happen is having a dead phone when you need it most. Find out different things you ca

Questions

6.4K

5

0

0

Accepted Solution

Official Solution

Cannot unlock AT&T Maestro Plus (V350U)

Hello, i am having issues with the Device Unlock app, it crashes upon opening it and i cant unlock my device. I tried clearing cache and data, force stopping the app also downgrading the app and trying it and then reupgrading which did not work. I get this message "Device Unlock keeps stopping" and

Questions

99

2

0

Accepted Solution

Official Solution

Is AT&T Flagging and Disabling SIM for Specific Phones in The US for use on their 5G Network

I always buy factory unlocked phones for use on GSM networks since I travel and plan to travel outside of the US. And I always select phones which are unique and unpopular. Anyways, I was informed, in the summer of 2021, that my phone would no longer work on the AT&T network because of compa

Questions

687

3

0

Accepted Solution

Official Solution

Closed

Individual Ringtone for Contacts

I just got my new S21 Ultra with Android 11. The option to assign an individual ringtone to each contact is not available. I've searched this forum, the web, and Android Central. All information says to "View More" at the bottom of the contact and choose Ringtone. That option does not appear. Some h

Questions

406

9

0

Accepted Solution

Official Solution

LG V20 H910 update to Android 8.0 Any solutions?

I own a LGV20 H910 phone. It has Android 8.0 version, and it works fine on the AT&T network here in Texas, but it has a broken screen. So I bought an exact replacement, knowing it would work because it says so on the AT&T website. However, after inserting my SIM card it didn't work - would n

Questions

321

9

0

Accepted Solution

Official Solution

Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

Questions

22.7K

13

Accepted Solution

Official Solution

Galaxy S4 on AT&T?

I've had an AT&T cell phone account for over a decade, for a cheep flip phone.   I've always been into tech, but never was interested in a smart phone until last year, when I purchased my Samsung SM-J260A for  $62 USD.  I'm enjoying it, and expected it to meet my requiremen

Questions

487

6

0

Accepted Solution

Official Solution

Closed

Cannot send or receive pictures in Messages MMS

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

Questions

7.1K

13

0

Accepted Solution

Official Solution

How does upgrading every year with AT&T Next work?

Get The Latest And The Greatest With Next!   AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments o

Questions

167.3K

92

0

Accepted Solution

Official Solution

Not Receiving Verification Codes from App - Solutions From AT&T

​​Learn what you can do to get your shortcodes working again ​​ ​Many apps use Two-Factor Authentication to verify your identity. If you're like me and switched your phone recently, you need to verify your identity with some apps like Gmail or PayPal in order to use them. If you do not see the text

Questions

7.9K

6

0

Accepted Solution

Official Solution

Wi-Fi Not Working On Smart Device - Help From AT&T

Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected!   Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p

Questions

12.1K

4

0

0

Accepted Solution

Official Solution

Need to verify server settings on my email IMAP or POP3

When I initially set up Microsoft 365' s Outlook 2016 email client, I set my primary computer's mail as POP3, not realizing at the time the issues with IMAP vs POP3 on my laptop, also running MS 365/Outlook. After a lengthy session with MS, I need to see if the mail server on my account thinks its I

Questions

427

3

0

Accepted Solution

Official Solution

Samsung S20 5G Latest Software

When will the Samsung S20 5G get the latest software update? My S20 5G have the old software, which is Android 11 and UI 3.1 also the Security Patch is 1 September 2021. This S20 5G is under AT&T. Thank you!

Questions

90

3

0

Accepted Solution

Official Solution

No internet

Hi I've bought a sim card and refill card but my phone says no internet I have asus rog 6 unlocked can you please assist me

Questions

35

4

0

Accepted Solution

Official Solution

Intrusive full page ads for apps in google play store !

How can I stop the full page ads that take over whatever im doing at the time? I hate them im at the point of finding a different carrier if this continues!!!!

Questions

55

5

0

Accepted Solution

Official Solution

GA309 : Oops, we hit a snag. Come back later and try again.

Hi - I received my SIM card in the mail today. I followed the directions and installed into my Moto Power (2022) phone. I have no service and clicked the link to activate. When I input all the information, I receive the GA309 error. I've tried with Wi-Fi and on 'cell' service. I bought the SIM card

Questions

139

1

0

Not finding what you're looking for?