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Android 6.0 Galaxy S6 edge+

I am seeing that the update for android 6.0 was finally released today for the galaxy S6. Did this update also affect the S6 edge+?

Questions

 • Android

393

3

0

0

Will I be credited back for charges relating to phones that were supposed to be "free"

Hello @ATTHelp I've just received my second wireless bill and I see that my phone cresits have not yet been applied. I'm being billed about $75 dollars for the phones that are supposed to be "free". I saw that it may take up to two billing cycles for the credits to be applied, which I have no proble

Questions

 • Wireless Account

14

1

0

Android updated but still 4.4.4

My phone (Galaxy s5 G900A) just took an android upgrade today but the version is 4.4.4?  Why not 5.0?  The absence of some of the features in 5.0 limits my ability to recommend the device/ carrier for enterprise messaging in healthcare (I'm a consultant/developer).  Any timeline?

Questions

 • Phone & Device Upgrades

571

10

0

0

No Text Sound

I have a samsung galaxy rugby pro. I use the default at&t app AT&T Messages to get texts but recently it has just stopped making noise (or vibrating) when I get a text. As you can imagine, this is extremely frustrating.

Questions

 • Samsung

666

2

0

0

Samsung Galaxy S4 after Lollipop upgrade -- can not receive incoming calls

Hi... my phone was upgraded to the new Android 5.0.1 Lollipop version a little over a week ago, and since then, I can not receive incoming calls -- they are routed directly to voice mail.  I verified that I don't have any call forwarding in place.  I can't be the only one, right?  What is the time t

Questions

 • Android

310

2

0

0

G10+ Upgrade to Android 10 - NOT HAPPENING - Help?

I've called into AT&T 5-6 times now - the last 2 times they transferred me to Samsung.My G10+ remains on A9, even though AT&T has told me they manually triggered the software update push (and confirmed the IMEI number). The tech's finally threw up their hands and sent me to Samsung (the first time

Questions

 • Samsung

16

1

0

Mobile Data Won't Connect - Alcatel OneTouch

I have an Alcatel ONETOUCH ALLURA (5056O) on ATT Prepaid, for 2 days now it won't connect to mobile data. (Exclamation mark on the data icon).I've already:- reset networking settings - I've doublechecked that International Roaming is ON - rebooted (hard reboot, holding power and volume down buttons)

Questions

 • Android

9

1

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

 • Wireless Billing

13

2

0

LG V35 June 2020 Security patch for Android availability

When will the June (or later) 2020 security patch be made available for the V35?

Questions

 • Device Features

5

1

0

S8 - not receiving updates

Purchased two S8s directly from AT&T at the start of 2018.  They have both been updated to Android 8.0 and Samsung Experience 9.0, but I can't get either of them to update the Security Patch Level or Baseband (both are stuck in early 2018). I have had multiple chats with AT&T with no luck.  We've tr

Questions

 • Android

165

0

0

0

S9 Android pie update

I haven't received an update. And What if my phone is unlocked, but it's AT&T phone. Can I still receive an update? And the phone located overseas and using different sim card. Can it still receive an update?Thank you

Questions

 • Samsung

310

1

0

0

"Yahoo has stopped working" message

I have Yahoo email on my Galaxy S4, and have the latest version (auto updates enabled).  I routinely delete old spam and trash emails on my COMPUTER, thinking that they would also delete on my phone, since the rest of the folders and emails seem to be mirrored from computer to phone.  My phone has r

Questions

 • Android

62

1

0

0

A hurtful situation

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

Questions

 • Account Features

48

1

0

AT&T THANKS APP and WEBSITE

I continuously try to log into the ATT App using my ATT username and the correct password. I receive an error message every time. Any solutions? ALSO, I'd like to comment on the complete lack of knowledge by many of your phone room employees that were contacted during the 1 hour and 45 minutes-ish p

Questions

 • Account Features

7

0

0

HTC20 Equivalent Phone

I am ready for a new phone and am very disappointed that ATT doesn't sell the HTC 10. It is way to expensive to purchase it elsewhere so I need to find one that I can get through ATT. Is there anyone out there that can give some advise on an equivalent phone. I want something with high performance (

Questions

 • Android

439

14

0

0

Android software update constraints sanity analysis

I ask the following question in terms of "why it is", not "how it is". Please also observe this a Sanity analysis, so without fail I will test proffered explanations for rationality and robustness, with no offense intended. Why in a world largely of data plans measured from Gb's to degrees of unlimi

Questions

 • Android

277

3

0

0

Complete backup solution for Android

Does ATT have any service to fully backup an Android phone? I know how to backup the data separately but it is not convenient for data management.

Questions

 • Android

208

5

0

0

S7 Edge G935A (AT&T - USA) Does Not Receive Updates

This phone was bought at an AT&T store in Reno, Nevada. We still live in Reno and are still AT&T customers. This phone which is on Android OS version 6.0.1 and Android security patch level February 1, 2016 will not update. When selecting About Device -> Software Update -> Check for updates, phones s

Questions

 • Android

847

5

0

0

android system webview

El sistema Android  system webview está deshabilitada. No puedo entender cómo habilitarla. y no me funciona con inhabilitar google chrome ni actualizandolo

Questions

 • Device Features

8

1

0

Can't receive group texts from some iPhones on Galaxy S6

So i have a really strange problem.  I have a text group going with 3 iPhone users. All the users can see my text messages, but I can only receive text messages from one of them.  I have another group going with 2 different iPhone users -- and have no problem sending and receiving all messages.  I w

Questions

 • Data & Messaging Features, Internet Tethering

2.8K

7

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0

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