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Samsung Galaxy S9+ Stuck with Android v8.0 - how to upgrade the OS?

I have a Samsung Galaxy S9+. The phone is currently operatinng on Android v8.0.0. When I try the "Upgrade Software menu" (Settings --> Software Upgrade --> Check for Updates --> OK), it says "Software is up to date". I have plenty of memory available. Battery is fully charged.&nbs

Questions

 • Android

23

2

0

New order

I ordered a ZFold 2 on the 20th Of January and it still hasn't shipped yet and a response of its a delay is not an acceptable response i want to know why it hasnt even shipped shipping is delayed not product leaving the warehouse if you all cant fulfill our request just tell us and we can get what w

Questions

 • Samsung

21

1

0

Got Sent to Pending

Hey all,So I got gifted a Razer phone 2 that is an AT&T phone, but I am a TMobile user, so I had filled out the request to get it unlocked. I did the 24 hour authentication thing and it had been in progress for two business days. Now the screen to check on it says pending and to refer to an email th

Questions

 • Android

30

2

0

Advanced Messaging not working

I don't remember an update, but sometime between 9/1/20-9/3/20 my advanced messaging stopped working. No delivered, read receipts.  No "typing" notification.  The advanced messaging settings are turned on correctly.     My phone is the Note 20 Ultra, but I am not the only

Questions

 • Data & Messaging Features, Internet Tethering

254

0

0

Not receiving texts on Samsung device

I can send texts but i am unable to receive texts.

Questions

 • Samsung

21

2

0

Google Voice no longer working on S9

About two weeks ago, the conditional call forwarding stopped working that pushes my voicemails to Google Voice.If I try to use any of the codes to turn it off and back on, it tells me it's an incorrect MME number.Has anyone had this come up recently?

Questions

 • Samsung

28

1

0

My phone is locked out, saying SIM card is PUK locked

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

Questions

 • Android

20

1

0

Text Messaging App adding a "1" before a Number

My text messaging app for Android on my Moto G5 Plus phone is adding a "1" before a long distance number and then rejecting the message.  I went into my contact, took the "1" out of the cellphone # and tried to send a new message.  The messaging app added a "1" again.  I went into the app settings,

Questions

 • Data & Messaging Features, Internet Tethering

557

0

0

0

Email on Android not working

I like to use email client on my android phone. About 2 weeks ago it just stopped working after 5 good years. I deleted the account, but now I cant set it up again.  It just goes into a loop with setting up with yahoo mail.  My email account was  with @sbcglobal.net.  I can stil

Questions

 • AT&T Internet Email & Security

11

1

Samsung Messages Chatbot

When I try to access the built-in chatbots in the default messaging app on the Samsung Galaxy Note 9, I receive an error message stating "There was a problem connecting. Try again later". Anyone else having this issue?

Questions

 • Device Features

137

1

0

iPhone 12 Pro Max not receiving individual texts from Android users

I just changed phones from an Moto Z to an iPhone 12 Pro Max.  I am not receiving texts from several people with Android phones.Not receiving texts:   ASUS, ATT&T network, on the same family plan as us, no text messages.   I do receive text messages from that phone

Questions

 • Apple

19

1

0

What E-mail App to Use on Android Phone?

I was using the Yahoo app for E-mail, then I found the AT&T Mail app - which completely quit working. Then I got an E-mail about the "improved" Yahoo Mail app. I think AT&T customers are confused, just like me. What Android app should I use for my AT&T E-mail after the end of June when V

Questions

 • Android

2K

3

0

0

Asurion replacement phones

Why is Asurion sending replacement phones out without the ability to activate them. I have received 2 phones and I have not had the ability to make a call in 10 days.  The IMEI number is in the phone, the CCID number is in the phone but the IMS registration, my phone number and other items are

Questions

 • Wireless Account

17

2

0

Clarification needed: Prepaid customer - text says 3G goes away February 2022, but starting April 12, 2021 calls are redirected?

Prepaid customer - text says "3G goes away February 2022", but "starting April 12, 2021 calls are redirected"? Does this mean I need to go get a new phone before April 12, 2021 in order to get calls and use voicemail?

Questions

 • Network Coverage

299

8

0

Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

 • AT&T Phone Equipment

24

6

0

Delayed Texts and Emojis received as Chinese CHaracters

I have a Samsung Galaxy S8, on a prepaid plan. I had a software update on 3/17. Since then I have been receiving texts only sporadically. Texts sent by my husband sometimes arrive 2-6 hours later, and a couple of times not at all. He also has a Samsung on AT&T network, never had a problem with t

Questions

 • Android

14

1

0

No ATT Help at All- Galaxy Watch 3 Number Sync

My wife and I purchased two Galaxy Watch 3 LTEs to go with our two Galaxy Note 10 phones. The watches worked great for three weeks, and then an update was pushed down. Number Sync absolutely will not work on either watch. After working over three months many times with the local ATT store, ATT tech

Questions

 • Samsung

58

6

0

My LG V60 system cannot be updated

My LG V60 system cannot be updated

Questions

 • Android

82

2

0

Problem with ZTE SPro 2 Unlock

Hi, I have received the Unlock code from ATT for ZTE SPro 2. But i don't get the message mentioned in step 3. The device recognises the non-ATT SIM but no pop-up message to proceed with unlock. Attached is the image of the screen i get once i power it on. Please help. Using a Non-AT&

Questions

 • Other Phones & Devices

23

6

0

How To Activate Your Android Phone

Congratulations on your new Android device! Activating service and setting up your new phone is really easy, and it will be ready to use in no time! First, we’ll get your new SIM card up and running on your line, and then we’ll go through the initial device setup. This will deal with Android 5.0 (Lo

Questions

 • Android

5.2K

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