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Anonymous - Message Not Found, Transient Download Failure, etc

Hello, I recently ported my number from Sprint to AT&T and purchased a new HTC One. I'm currently extremely disappointed and frustrated with the MMS services. About half of my MMS messages never download, I hit the download button over and over but they never come through, occasionally they error ou

Questions

 • Data & Messaging Features, Internet Tethering

4.2K

12

0

0

S8+ No Network Connection After Android Pie Update

Hello, My Samsung Galaxy S8+ refuses to connect to the cell network after the Android Pie update that I was given yesterday. I've tried the following to fix it:Reset APN settings to defaultReset Network SettingsFactory resetThe phone still will not connect to the cell network. I have 3-4 bars but th

Questions

 • Samsung

381

2

0

0

Download U-verse app from Google Play to cell phone is failing

I have installed the U-verse app, downloaded from Google Play, on my Samsung cell phone.  I will state, up front, that my cell service provider is not AT&T. I will also state that the service provider for the cell phone has nothing to do with the problem. When I connect to Google Play, and it tells

Questions

 • Watching U-verse TV

1.1K

12

0

0

Galaxy S7 Edge: send'g/rcv'g msgs

Phone will not send or down load msgs. Gives Error Msg: "Can not down load or send my message until network is available". However, I AM CONNECTED TO MY NETWORK! But the message service does not recognize the connection! Instead, the phone constantly repeats the ERROR MESSAGE. Meanwhile, the "Spinni

Questions

 • Samsung

117

1

0

0

kyocera phone only receiving certain calls

I am only receiving calls from select numbers. When my wife calls it always goes straight to voicemail and doesnt even show up as a recent call.  This is happening from other people also.  However I can receive calls from other people.  I have tried everything to get this fixed excep

Questions

 • Android

22

3

0

When will AT&T begin support for RCS in Android Messages?

I really want to know since their name is on the list of carriers that said they would support it, but we have not heard anything else about it since then.

Questions

 • Data & Messaging Features, Internet Tethering

10.1K

11

0

AT&T AllAccess Android App Won't Enable Security (WPA2 PSK) on Hotspot

Samsung Galaxy Tab S7 5G AT&T AllAccess (latest version) Android (latest version) I have a supported hotspot plan, and the hotspot does work, the problem is everyone else uses my data because security will not enable no matter what I do. I have resorted to making the hotspot an invisible net

Questions

 • Other Phones & Devices

17

2

Phone doesn't ring when someone calls me, outgoing calls don't connect 3-4 times until they do

I have a Samsung Galaxy S8+. I've been using a prepaid multiline account for about a year now and all was fine until a few weeks ago. When other people call me, they go to voicemail almost immediately 90% of the time. When I call other people, I don't hear anything at all, including that initial be

Questions

 • Samsung

17

1

0

Samsung S7 Edge Visual Voicemail

Hello there,  I "upgraded" from the Note 4 to a S7 Edge a few months back. On my Note (and one time on my S7 Edge) I was able to share voicemails off my phone. It allowed me to free up space on my phone while still saving important and valuable messages to my Google Drive. I now have reached a point

Questions

 • Data & Messaging Features, Internet Tethering

791

5

0

0

DONT BECOME AN AT&T CUSTOMER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

AT&T ran a promotion in September, get a free Samsung Galaxy Note 20 5G w/ eligible trade-in. My wife, and I left T-Mobile, switch to AT&T. My first bill was insane, it was $500 after fees, and a bunch of other (Edited per community guidelines). I called customer service, they said that is w

Questions

 • Wireless Billing

47

6

0

HTC One M7 - 5.12.502.2 (4.4.2) RUU ?

When will a ruu be released for at&t's latest 4.4.2 update? My device has no OS so I can't fix it without using a ruu but sadly you can't use a ruu older than your current android version (whos smart idea was this? seriously), so now I'm stuck here with a useless device until a updated ruu rears its

Questions

 • Android

7.2K

1

0

0

Sms option for group texts

I got an android system update to version 8.1.0 on my Samsung Galaxy Prime 3 2-3 days ago. I'm noticing that now my messaging app no longer allows group msgs to be sent as SMS even tho' it shows the option to do so in the app. I used to be able to send SMS to group before the upgrade. I use an app t

Questions

 • Data & Messaging Features, Internet Tethering

134

2

0

0

unable to sign into email app on my phone or my desktop

About a week or so ago, the app on my desktop signed me out of my AT&T email and said I needed to sign in again. I have tried signing in, but it tells me unknown destination after I put my password in. I thought it was the app and deleted it, using the web instead.  Now, I am getting the s

Questions

 • AT&T Internet Account

102

1

0

LG V20 ONLY WORKS ON SPEAKERPHONE

My callers cannot hear me unless I put the phone on speakerphone. HELPPPPPPPPPPPPPPPPPPP! I am fully updated, phone did not drop, was not exposed to liquids etc. I even blew out the hole with air. Nothing!

Questions

 • Android

422

0

0

0

Need invoice for phone purchased online

This is ridiculous that AT&T doesn't easily supply invoices for a phone purchased on their website. Searching for this issue shows that many others have had this problem. This is the first company I've ever dealt with that doesn't have one readily available; (Edited per community guidelines) is

Questions

 • Android

10

1

0

I'm paying the 75 Dollars prepaid plan and I don't have access to 5G.

My plan says I have access to 5G. I'm in a zone with 5G coverage but my phone is always with the LTE icon...

Questions

 • Plans & Features

28

1

0

Can't download picture messages

Hello, I am having trouble downloading pictures from messages (MMS) It has worked fine for years now and I can send pictures to people via text but I am unable to get pictures back. I have tried changing the APN but the one I have is the one that is suggested. I have turned wifi off and tried over 4

Questions

 • Data & Messaging Features, Internet Tethering

8

2

0

Group Messaging Problem

Group messaging not working properly. Able to send messages, but not receive them - instead, getting "No subject, message size, expires..." unable to download. I have an S20 (Android) and the 5 other people on the group text have iPhones (iOS). Interestingly, my wife is on my ATT plan with me, has a

Questions

 • Data & Messaging Features, Internet Tethering

37

2

0

Blacked out LCD - Data Transfer

I cracked my phone's LCD and it's completely blacked out over the past 24 hours. I ended up getting an upgrade since it was cheaper than replacing the LCD. Is it still possible to transfer my data from the original phone? I can no longer unlock it with the pin or the fingerprint reader.

Questions

 • Android

18

1

0

Can the alcatel insight display its screen on an older tv with hdmi inputs?

I do not believe that the alcatel insight is mhl compliant. Can I connect my phone to an older tv (that has hdmi inputs) using a micro usb to hdmi adapter?Does anyone know where to find a micro usb to hdmi adapter that is not mhl compliant?

Questions

 • Device Features

16

1

0

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