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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

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9K

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Pixel 6 Pro not showing 5G on ATT Unlimited Elite

I just upgraded my phone plan to the new Unlimited Elite plan which includes 5G. I just got the new pixel 6 pro today and put my SIM card in. Everything is working, however I can only get the phone to show my LTE, not 5G. I am trying to figure out why. The Coverage map shows 5G in my area. Thanks

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1.3K

7

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Kyocera 6560 Update 5.1.1

Hi all, I have a Kyocera 6560 that is currently running 4.4.2, but will not update to 5.1.1, I was wondering if someone could manually push the update to me w/instructions on installation.  Thanks so much!

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381

1

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prepaid card option as Tourist

Hey AT&T Team, End of May, I'm traveling to Las Vegas, NV for vacation. Is it possible to already purchase and setup the e-Sim while I am at home in Germany?

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339

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Mobile Security app battery drain

Until recently by Samsung S9 would last all day on a charge; now the battery is down to 15% be late afternoon. In Device Help - Battery the AT&T ActiveAmor Mobile Security App uses 25% of the battery usage.  Should I remove the app?

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2.9K

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ATT Censoring group chats?

When trying to see the letters "USAA" in group chats, the message fails and reads "Unsupported content". I've tried both Google Messages and Samsung Messages. Both fail. All messages without "USAA" work. RCS is turned off. Sending "USAA" to a single person works. Just group chats fail where its MMS

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182

12

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Unlock

I am wanting to unlock my decided Brothers old phone what do I need to do ???

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42

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Trying to get Android 12 for my 5g phone.

I've had my AT&T RADIANT MAX 5G for 2 years now. I've been stuck on Android 11 since I bought it. I've been waiting for a software update for it, but it has never happened. How can I receive the update?

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263

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Malware Intrusion

​I have a suspicion that an ex has hired someone Ito hack my home network and devices due to some kind of zero day, back door or no click malware. How can I protect my home network and devices from these attacks? Can I upgrade to a better network monitoring service?​

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105

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Setting rings before voicemail on Samsung S20+ 5G

I am trying to find out how I can set how many times an incoming call rings before going to voicemail on my Samsung S20+ 5G. I can't find it in the "SETTINGS" set up, nor the Samsing manual. I did try to do it using MMI code, but it didn't work.

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770

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Voice-mail disappeared

I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup

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205

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Text from 91639 that WiFi Isn't Reaching All Devices

Received the following text from short code 91639: Hi, it's AT&T. Looks like your Wi-Fi signal isn't quite reaching all the devices in your home. Go to https://my.att.com/t/zPNPp6OmsKe7Iqq to find the weak spots. Text STOP to opt out of receiving updates about your services. Espanol? Envie

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10.7K

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Unlock bootloader on AT&T motorola.

Greetings, I have an older pre-paid motorola device I am no longer using and would like to unlock the bootloader. I went through the steps on the Motorola site and was informed my device was ineligible for unlocking the bootloader (due to being a carrier locked phone). I went through the AT&

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579

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AT&T Passpoint EAP authentication error

I've been an AT&T wireless customer for many years, and keep reading about free WiFi hotspots with AT&T Passpoint, but have never been able to get it to work across many phones (all Android Samsung) and years. Usually I forget about it after my trip, but today I have a lot of time to debug.

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564

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Blocking a cell number

I have an iPhone XR and I would like to find out if the person whose cell phone number is being blocked can tell that their text was not delivered, or if they can tell that their phone number is blocked if it does not roll to over a voicemail system.

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5.6K

3

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Install SIM card and activate new phone before or after using Samsung Smart Switch?

Hello, I am hoping to use Smart Switch to transfer everything from my Galaxy S22 to my new Galaxy Z Flip 4 myself without having to make a trip to the AT&T store. I've watched several videos and it seems very straightforward, aside from one question I can't find a direct answer to.  

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16.5K

6

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Keeping my number when switching to Verizon

I have had my phone number for 20 years. I'm switching to Verizon.  I was told I needed a pin number from AT&T to do it. AT&T didn't recognize my prepaid account number.  I now have a new number but would like to get my old number back.   Can this be done?

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7.9K

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Detailed billing with text messages and calls

How do I access a detailed bill of messages and call logs

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4.3K

2

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Trying to unlock a paid off phone that system thinks is not yet paid off.

I would like to be able to activate this device again, it has not had active service for some time. I saw a forum post from several years ago here where another user faced the same problem. The model number is SM-G889A which translates to a Galaxy XCover FieldPro, I am not sure if I should post the

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153

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HACK FROM AMERITECH

I RECEOVED A MESSAGE TODAY FROM MY CREDIT CARD DARK WEB SEARCHES. APPARENTLY AN EMAIL FROM AMERITECH HACKED MY PHONE NUMBER AND OTHER INFORMATION. THE EMAIL ADDRESS IS 5HIS HACK CAME FROM IS : Email [email scrubbed] ĤAS AMERITECH BEEN HACKED AGAIN.

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231

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