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Plan renewal

I have the funds in my account but my plan is not renewing. It did this last month and all I did was turn off auto pay and turn it back on to fix it, but this time it's not working.

Questions

46

7

0

Accepted Solution

Closed

AT&T is keeping me hostage…

I have had a terrible experience with AT&T and now they’re making it very difficult for me to leave. I have never endured this with a phone company before. Let me explain: I decided to open up a new line for a business I plan to eventually open and to get more acclimated with the Android OS,

Questions

199

13

Accepted Solution

Complete WASTE of money!

Prepaid Phones should not be locked period if they are paid for in full in the first place- maybe for the 1st 30 days but to require 6 months of service for a phone that is bought for maybe 100 dollars at a Walmart is seriously just a trap. With 0 exceptions and TERRIBLE RUDE & UNCARING CUSTOMER

Questions

56

3

0

Accepted Solution

Mom's landline can't call my cell

My mom moved into a senior community. Her new landline seems to work fine except she can't reach me on my cell phone.  She gets an error message that says try again later.  I can call her landline without any problems and my cell receives and makes calls to many numbers without any proble

Questions

114

5

0

Accepted Solution

Retrieve deleted text messages for once of my contacts only

My BFF passed away a couple of months ago and this morning I accidently deleted ALL of her text messages to me. I have put my phone on airplane mode in hopes of finding a way to retrieve them.  Can anyone help me get them back. Thank you...

Questions

173

5

0

Accepted Solution

Acp

Dear AT&t Representatives I hate to say it but I think I've figured out what seems to be confusing everyone on a massive scale... The problem is basically the definition of the word NEW.. when frustrated people like me say we are new to AT&t we mean we are not a previous custom current cu

Questions

25

2

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Now That's What I'm Talking About!!!!

BlackBerry KEYone on sale from Sprint starting July 14 for $528.00 https://www.androidcentral.com/blackberry-keyone-will-officially-go-sale-tomorrow-sprint

Questions

594

5

0

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Can't send a picture in a text (fails) and can't receive a group text if there's a picture in it.

Started a couple of days ago, can't receive a group text if there is a picture attached. I can receive the group text if there is no picture, only text. I can receive a picture in a text if from a single person. Cannot send a pic to a group or single person (fail to send message). Tried clearing

Questions

25

1

0

UNLOCKING MY S9 ON MY CLOSED AT&T ACCOUNT

So basically I had a few accounts or phones on my account, only one was retained due to the fact my son was still attending college in Chicago. The phone is from Hawaii and bought from AT&T.      So I did the unlock request, and got a response stating we had a "Balance on the D

Questions

46

4

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Unlocking request denied?

I submitted and unlock request for an old device, and got this message:  We cannot complete your request for one of the following reasons:. If you are under contract you must complete the contract period before your device can be unlocked.If you paid full price for your AT&T device and are a postpai

Questions

612

6

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Mobile Network is Unavailable

I have an LT G7+ ThinQ. I did an update to the phone's software as hoping to improve the speed, but no improvement was made.  I googled for help and followed the instructions to force stop all Apps.  Every since then I can no longer make outgoing and receive incoming calls.  Also, I

Questions

51

2

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No mobile data services: Temporarily turned off by your carrier

I have a Galaxy S8 and just received a message stating: No mobile data services,Temporarily turned off by your carrier. Also my phone switches from 5G to 4G when I try to make a call and when it does that the call does not go thru. I use my phone for work being I am in sales so I really need to

Questions

740

1

0

Closed

call blocking

how is it that a number does not show up on my bill? it was not done thru an app

Questions

13

1

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Can't make or receive calls

Can't make or receive calls, every time I try to someone I get "call ended" message instantly. This has been going on for all day. I rest the network and it works for a little while then I get the same error again, i tried to call customer service. I spoke with multiple reps. No one was able to fix

Questions

37

1

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sd memory for alcatel 5059 cell phone

what is max size micro SD memory chip for alcatel 5059 ??

Questions

46

3

0

Phone in lake

My cell phone fell out of my pocket into the lake and wasn't found -- I have another cell phone but do I need to get a new sim card? Thank you!

Questions

39

1

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Your Fav: Front are rear fingerprint sensor?

The front looks better with the sensor in the rear. But often my phone is laying on a flat surface while using it.So my preference is a front facing sensor for practical purposes.I think the Sony Experia series is cool with the side scanner. But the feature is disabled on American market unlocked ph

Questions

197

2

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how can I upgrade Android software?

I have a  LG Optimus G (E970) OS 4.0-4.1 and would like to upgrade the software.  can someone give me instructions?  Thanks

Questions

3K

3

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Unable to receive texts from Verizon contacts

I am unable to get texts from Verizon contacts. All of a sudden started happening about a month ago. I switched to AT&T from Verizon over a year ago. I have done all basic troubleshooting (restarting, message settings, network reset, etc.) I have been in contact with both Samsung and AT&T,

Questions

15

1

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Samsung Troubleshoot

My Samsung phone recently did an upgrade on Sunday night and now some of my apps keep crashing unfortunately.

Questions

44

1

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