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Phone upgrade, do I activate a new SIM card?

I'm switching phones from an alcatel AT&T prepaid Go phone to a Moto E 2nd generation phone AT&T prepaid Go phone. Do I use the same sim card or activate the new one? I have the AT&T prepaid go phone. And would like to keep the same phone number.

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414

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Upgrading to a Nexus 5

I currently have an ancient iPhone 3G (with an old unlimited plan). If I were to buy a Nexus 5 from Google, would I be able to transfer my current plan? If so, how?  Thanks in advance!

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23.9K

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[TEST] 5Ge speed on my Samsung

I see the 5Ge symbol on my Samsung but what does it really mean? How can I test if my service is running faster than 4G LTE?

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63

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Software Updates for your Device!

Staying up-to-date will protect your device from potential security risks, fix identified bugs, and ensure you have all the latest features and capabilities. Most devices will notify users when there is an update available, but you can also see if you have the latest version or what was included in

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47.1K

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WIFI Calls and Text

Does the $300/yr plan allow for WIFI calls and text? It appears that ATT shut it off after I signed up and paid.

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60

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Note 3 & 4.4.4 Email Issue, amd Battery Drain

Starting right after the 4.4.4 update, now when I check email in the default Email app (Exchange email from work) the body of the emails are all blank. I must click on "Load more details" button to see the messages. I have my Gmail account going into the same default Email app but it works fine. Whe

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3.6K

6

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Battery life after 4.4.4 update

My Galxy S5 was recently forced to update to KitKat 4.4.4, and ever since then, the phone's performance is noticably worse. The biggest problem is the battery life. It's been cut in half, and the phone feels warmer. "Android System" is now the top user of battery power. I've tried pulling the batter

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1.7K

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LG G3 D850 Lollipop

Hello. I've got my LG G3 D850 in Miami a month ago. I'm living in Argentina. Is there a way to get the 5.1 update? Sorry for my poor english.

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2.6K

4

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Prepaid sims card

I currently have a prepaid phone, A12, and sims card. However, I will be getting a galaxy fold. Can I put my prepaid sims card in the galaxy fold 4?

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96

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I think ATT sold me a refurbished phone (Galaxy S10) when I assumed I was buying a new one for 25/month

I bought a new phone (Galaxy S10) from the ATT website. It was an upgrade. I assumed it was brand new but maybe I misunderstood. I'm paying $25/month for it so I assume it should be brand new? I suspect it's refurbished because upon activating it, it had APPS! Silly apps; like hatch an egg app, a Ga

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168

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

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264

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I can't use my mobile data nor activate new SIM card on 5G supported device.

My current device is Samsung A71 with 5G Supported. I had to change my phone because I was not able to make a phone call nor use mobile data. Later, I got a flip phone with new sim card in it, I tried to activate it but it doesn't work. It said that my new device is not compatible with ATT service.

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316

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Code

In my usage I get code 69359. What is that?

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91

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Upgrade then separate to own account

Will upgrading my phone just before I separate from my husband's account cause any issues? Will I be able to transfer my number to upgrade and my own account? Will I get the same exact services and price when I separate to my own account?

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38

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TABLET SAMSUNG K88 TREK 2 HD - How do I keep this on while playing music??? Turn off in 30 min even w charger

Hi Is there any way to keep this from tuning off after 30 minutes of playtime? That is the maximum that you can keep this on... ​ Its a great player and I'm using Media Monkey also when I do use this its has the charger plugged in. ​ There has to be someway around this? ​ My smartphone I can

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130

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Need help updating used (new to me) LG V20 to at least Android 8 if not better

I like phones with removable batteries & am on a budget so am using the LG V20. I just wore one out so bought a used one off of Swappa (love that site!) but forgot to ask which Android Ver it is running and ended up with Android 7. ATT won't update older phones or ones too far out of date. I ne

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206

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Dad passed away and phone is in his name. What to do?

My dad passed away a few days ago and the phone is in his name. The phone is fully paid off and we are just on a monthly data plan now. The bill is paid for the next 15 days and we won't have the death certificate for awhile. Is there anyway to get the phone transferred into my name? Or if we can't

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44

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Update Galaxy Note 10 outside USA

Hi, good day. I would like to know about AT&T VPN, I have a situation and maybe you can assist me. My sister lives in USA but I live in Honduras. My sister gave me her previous mobile. It is an AT&T Galaxy Note 10+ SM-N976U. But the problem is that I am not being able to update because it st

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398

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How do I update Galaxy S5 to Lollipop!!

Hi all!! So today, my phone said I had the new sotware update, then it went to saying there was not enough room on the device. I went and cleared up enough room (2.32 GB), and the two diagonal arrows (one pointing one way the other pointing the other, it's the usual AT&T software update notification

Questions

11.9K

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Active Armor Possibly Interfering with Link to Windows connectivity?

I have Phone Link installed on my Surface laptop (running Windows 11 Home) and Link to Windows installed on my Samsung Galaxy S22 Ultra (current on software updates and app version). Both are connected to my home wifi, but they won't communicate with each other.  I have confirmed that my route

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