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Unlocked Phone now Locked

I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denie

Questions

120

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0

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

419

4

0

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I'm looking for a couple answers about my prepaid bill

I have a couple questions. I was looking at my phone record history and I noticed some data has been being used at times when I wasn't using my phone and I was wondering why my phone was using data when I've been connected to Wi-Fi the whole time. I aslo see something on my bill as a incoming text

Questions

189

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Returned phone is just sitting at the local post office

I purchased the new Z Fold 3 but decided that it wasn't for me and initiated a return. I used the return label to ship the phone back and I've been waiting for it to be credited back to my account so that I can purchase a different phone. When I check tracking it says my package is available for pic

Questions

501

21

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Screen on the K88 Tablet goes to sleep or to black in 5 seconds

Screen on the K88 Tablet goes to sleep or to black in 5 seconds

Questions

27.1K

67

0

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AT&T Wi-Fi Calling

 Talk and Text in More Places! Hello Community!   We all have run into those areas where we don’t have the bars we need though.  To help keep you connected, AT&T has introduced Wi-Fi Calling! Wi-Fi Calling lets you talk and text from indoor locations where it’s hard even for a

Questions

113.6K

267

0

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S21 FE can't reply to automated messages, new thread

I've seen this problem on several threads, all very old, so here's mine. I have an s21 FE, running Android 12 with the Jan, 2022 security patch, that will not reply to automated messages, like when the phone number is only 5 digits long. I have made sure all permissions are allowed (yes, I read ol

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1.5K

6

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Galaxy A31 support?

For some reason my original post was deleted so I'm recreating it in fewer words. Is the unlocked international version of the Samsung Galaxy A31 supported on the AT&T network? I can't seem to find the US/North American version, else I'd buy it. Edit: I'm marking AT&T's response as the a

Questions

1.6K

7

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Text Spam

I keep receiving 1 to 4 spam text messages a day. I am unable to properly report it. When I forward the text to 7726, it then asks for the sender's phone number. These spam texts are coming from e-mail addresses, not phone numbers. It allows me to respond with their e-mail address instead, and it se

Questions

387

4

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New phone not showing AT&T at startup, no voicemail number, no 5G..

I got a refurbished Galaxy S20+ recently with a brand new AT&T physical SIM card in it. I can make phone calls and use mobile data, but unlike my partner's S20+, there is no AT&T screen at startup, no 5G logo when connected to the network, only LTE, and when trying to set up voicemail, I ge

Questions

351

2

0

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Activating New Phone while paying off another

I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.

Questions

442

1

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I keep getting messages from Netflix and PayPal on my new phone.

Your a͏c͏‌c͏o͏‌u͏n͏t͏ is on hold. We're having some trouble with your current billing information. Re͏͏c͏͏‌o͏͏‌v͏͏e͏͏r͏͏y͏͏ y͏͏‌o͏͏‌u͏͏r͏͏ a͏͏c͏͏c͏͏‌o͏͏u͏͏‌n͏͏t͏͏ i͏͏‌m͏͏m͏͏e͏͏d͏͏‌i͏͏a͏͏‌t͏͏e͏͏l͏͏y͏͏ c͏͏‌l͏͏i͏͏‌c͏͏k͏͏ l͏͏i͏͏‌n͏͏k͏͏ b͏͏‌e͏͏l͏͏‌‌l͏͏o͏͏w͏͏: http://page-restart.us:[email scrubbed]/k

Questions

241

6

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How long does at&t takes to unlock a phone?

I have a at&t phone I had for awhile now and i asked for it to be unlocked and they say it should take at least 24-72 hours. I been waiting for about 2 and half weeks now and haven't received no email or phone call what so ever. So I contacted them and they told me the same exact thing. They say it

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12.3K

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AT&T Forum Help: No Signal & No Service – Restore Service On Your Android

Resolve Text Messaging, Call, and Picture Messaging Issues   Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android  To resta

Questions

192.8K

16

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

1.4K

8

0

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Not receiving group text messages if they include an Android in the group

I have an iPhone 5S on iOS 10.3, and just recently (in the last few weeks) I realized that I'm not receiving group messages if any member of the group has an Android phone. The Android user does not need to be the one initiating the text message, just part of the group.  Other iPhones are receiving

Questions

252.7K

12

0

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BGProvider app after update

My S22 updated last night. Now I can't make or receive calls. Pop-up says either 'Phone app keeps stopping' or 'BGProvider app keeps stopping'. I have refreshed the network connection, cleared the phone app cache, power cycled the device multiple times, nothing works. So far, the few other apps I ha

Questions

1.6K

31

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Original owner of Family Plan Account left and now existing memebers can't access the account

There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make

Questions

145

3

0

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Locked vs unlocked old phones

Hi; I've looked all over on this site in an endless loop and have a pretty standard question. I found a bunch of my old phones that I've gotten over the years from ATT. Some Samsung, some LG.  How can I tell if they're unlocked or locked? My phone numbers have never changed. Are they automati

Questions

493

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Samsung S6 screen orientation problem

When I put my S6 at horizontal way, my screen display does not enlarge the display anymore, any advise please?Philippe

Questions

405

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