how do i actually get the amazon prime reward on recent U-verse promotion. We had the installation done, but no one at At&T is able to tell me what happened to the prime promotion, that i have on my order summary.

​​Learn why your app is not working, fixes, and how to report problems ​​ ​​ ​​ ​​ ​​​​ ​​ ​​Did you try to launch an app but nothing happened? Try our troubleshooting steps below: ​​ ​​ ​ ​ ​​Force close the app​​​​ and relaunch it - varies on phone, browser, or device operating system​​​ ​ ​

Hello Everyone!   Summary Description:   On May 23, 2016, Amazon released a software update for the Amazon Fire Phone (SD4930UR). This update will be published via Amazon’s Over-the-Air (OTA) platform via Wi-Fi. The software update is planned to be available for all Fire Phone custo

The original phone associated with my phone number (that I purchased from AT&T) broke some time back. I bought a new phone on Amazon, which happened to be locked to AT&T as well. I used this phone for several months in the US with no problems at all. However, now I am study abroad in Spain and wante

I purchased an iPhone6 from Amazon.com. I don't have the billing zip code & SSN to activate this phone, what could I do? The IMEI is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, accou

I have an Amazon Prime account and I watch videos on my TV with a Nintendo Wii attached for my wi-fi connection.  It has always worked fine when my ISP was Time Warner.  After switching to U-verse, any videos I rent will crash during playback, usually within 1 minute.  Then an error message pops up

When I couldn't log into my Amazon account yesterday, I tried repeatedly to reset my password. I thought I wasn't getting the emails: then I discovered they had been going straight to my Archive Folder. Another odd thing was that the emails weren't addressed to my AT&T ID! I've called Amazon multipl

For about three months I haven't been able to load any movie I rent from Amazon. I can load anything I own outright in the Amazon library. Amazon says AT&T tells them it's a problem only with certain devices inc. the Roku.  This makes no sense, as I can stream certain Prime Amazon TV series every ni

This morning, very early at 4am pacific, I logged in to change my data plan to the 1 gig shared value. I also paid off my current phone, with a lump payment. That was succesfull, and got a confirmation email from AT&T that the charge went through. But now, even hours later, when I try to purchase a

So, my two year contract was up on my iPhone 4S a couple of months ago, and I decided to try out the Fire phone. I had a Kindle Fire, which worked fine for all I used it for (as an e-reader and to occasionally surf the internet), and I like shopping at Amazon generally, so I figured it might be a co

I've been getting a "User Not Authorized Error" when I try to connect the AT&T account to the lifetime app on my firestick, and with the cable subscription that we have it has Lifetime as one of the channels. Some of the other apps on the firestick work with the ATT account info but not lifetime. Ho

I am able to login to uverse homepage on a desktop, mobile device and firestick's browser. I downloaded the uverse app on my amazon firestick and I am given an error message when logging in. Is the app not compatible with amazon firestick?

I've been trying since the iPhone has went up for Pre-order and has became availiable to get onto Premier to make my order. I get an error every single time so had to break down and go into my local store for ordering. I'm supposed to have waived Activations on upgrade is the reason I've been trying

I just switched from Comcast to ATT Uverse yesterday (Thursday) and I'm having an issue with a few websites using Content Delivery Networks. Facebook, Amazon and CNN are not loading their css scripts rendering the sites unusable.   Here's what they look like:   Amazon:   CNN: 

Dear at&t Support,  I'm in real big delemma here. I've bought two amazon fire phone from www.amazon.com, I've paid the full amount of the deivice to be used outside the U.S. but when I change at&t sim card to replace with another carrier sim I get an msg saying " Enter Network PIN code", I've contac