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Amazon Alexa is HERE!

Great news!! Digital Life now works with Amazon Alexa to automate your life. Because security is very important to AT&T Digital Life, Alexa is NOT able to disarm the Digital Life System, unlock doors, control cameras or open garage doors. You must use the Digital Life App to complete those tasks.  

Questions

 • Learn

17.8K

36

0

0

Amazon won't let me complete upgrade phone purchase

This morning, very early at 4am pacific, I logged in to change my data plan to the 1 gig shared value. I also paid off my current phone, with a lump payment. That was succesfull, and got a confirmation email from AT&T that the charge went through. But now, even hours later, when I try to purchase a

Questions

 • Other Phones & Devices

881

6

0

0

Facebook, Amazon and CNN unusable. Content Delivery Network problem.

I just switched from Comcast to ATT Uverse yesterday (Thursday) and I'm having an issue with a few websites using Content Delivery Networks. Facebook, Amazon and CNN are not loading their css scripts rendering the sites unusable.   Here's what they look like:   Amazon:   CNN: 

Questions

 • AT&T Internet Features

1.2K

2

0

0

Can't stream Amazon rental movies on ROKU 3 since April

For about three months I haven't been able to load any movie I rent from Amazon. I can load anything I own outright in the Amazon library. Amazon says AT&T tells them it's a problem only with certain devices inc. the Roku.  This makes no sense, as I can stream certain Prime Amazon TV series every ni

Questions

 • AT&T Internet Features

312

0

0

0

Logging into uverse app on firestick

I am able to login to uverse homepage on a desktop, mobile device and firestick's browser. I downloaded the uverse app on my amazon firestick and I am given an error message when logging in. Is the app not compatible with amazon firestick?

Questions

 • AT&T Internet Account

2.6K

1

0

0

Integration Between AT&T Digital Life home security and Amazon Echo Show (Alexa)

Does AT&T plan to allow connection between its Digital Life home security cameras and the Amazon Echo Show?  I noticed that other camera systems are starting to offer this and it looks awesome.  Would love to have this capability with my AT&T Digital Life cameras.

Questions

 • Other

421

2

0

0

Amazon Fire Phone Unlock!

Dear at&t Support,  I'm in real big delemma here. I've bought two amazon fire phone from www.amazon.com, I've paid the full amount of the deivice to be used outside the U.S. but when I change at&t sim card to replace with another carrier sim I get an msg saying " Enter Network PIN code", I've contac

Questions

 • Other Phones & Devices

8.6K

8

0

0

Amazon Prime videos crash within 1 minute of playback.

I have an Amazon Prime account and I watch videos on my TV with a Nintendo Wii attached for my wi-fi connection.  It has always worked fine when my ISP was Time Warner.  After switching to U-verse, any videos I rent will crash during playback, usually within 1 minute.  Then an error message pops up

Questions

 • AT&T Internet Features

574

5

0

0

Premier Site Errors when Upgrading

I've been trying since the iPhone has went up for Pre-order and has became availiable to get onto Premier to make my order. I get an error every single time so had to break down and go into my local store for ordering. I'm supposed to have waived Activations on upgrade is the reason I've been trying

Questions

 • Wireless Billing

380

2

0

0

Homecoming

Who else has watched Homecoming? I fell out of interest with Mr. Robot after the first year, so I was very pleasantly surprised at how much I loved this show. I loved the editing and the (re)use of film noir soundtracks. I thought the show was a great mix of suspense, humor, subtlety and grandiose f

Questions

 • TV shows

1.1K

0

0

0

I hate my Fire phone with the intensity of a thousand suns!

So, my two year contract was up on my iPhone 4S a couple of months ago, and I decided to try out the Fire phone. I had a Kindle Fire, which worked fine for all I used it for (as an e-reader and to occasionally surf the internet), and I like shopping at Amazon generally, so I figured it might be a co

Questions

 • Other Phones & Devices

513

2

0

0

Amazon password reset emails go directly to Archive Folder

When I couldn't log into my Amazon account yesterday, I tried repeatedly to reset my password. I thought I wasn't getting the emails: then I discovered they had been going straight to my Archive Folder. Another odd thing was that the emails weren't addressed to my AT&T ID! I've called Amazon multipl

Questions

 • AT&T Internet Email & Security

1.5K

6

0

0

Closed

User Not Authorized Lifetime App on Firestick

I've been getting a "User Not Authorized Error" when I try to connect the AT&T account to the lifetime app on my firestick, and with the cable subscription that we have it has Lifetime as one of the channels. Some of the other apps on the firestick work with the ATT account info but not lifetime. Ho

Questions

 • Watching U-verse TV

9.7K

7

0

Accepted Solution

Cannot login to AT&T TV app on phone FireTV

Hello - I could use some assistance.  I am currently unable to login to the AT&T TV now app on my Samsung Galaxy phone or into my Amazon FireTV.  I am able to login to the AT&T TV now account online on my computer.  Why one and not the others?

Questions

 • WatchTV Activation & Setup

619

7

0

0

Accepted Solution

Official Solution

ACTIVATE iPhone6

I purchased an iPhone6 from Amazon.com. I don't have the billing zip code & SSN to activate this phone, what could I do? The IMEI is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, accou

Questions

 • Apple

4.8K

1

0

0

Accepted Solution

Official Solution

redeeming U-verse Amazon Prime Promo ??

how do i actually get the amazon prime reward on recent U-verse promotion. We had the installation done, but no one at At&T is able to tell me what happened to the prime promotion, that i have on my order summary.

Questions

 • U-verse TV Account

15.9K

7

0

0

Accepted Solution

Official Solution

App Not Working - Solutions From AT&T Community Forums

Tips to Fix The App You're Using   Did you try to launch an app but nothing happened? Try our troubleshooting steps below:  Force close the app and relaunch it - varies on phone, browser, or device operating system Restart the device - You can find this information in you

Questions

 • Device Features

17.7K

3

0

0

Accepted Solution

Official Solution

Unlocking Iphone when phone number and IMEI don't match

The original phone associated with my phone number (that I purchased from AT&T) broke some time back. I bought a new phone on Amazon, which happened to be locked to AT&T as well. I used this phone for several months in the US with no problems at all. However, now I am study abroad in Spain and wante

Questions

 • Apple

155

1

0

0

Accepted Solution

Official Solution

Device Software Update: Amazon Fire Phone (SD4930UR)

Hello Everyone!   Summary Description:   On May 23, 2016, Amazon released a software update for the Amazon Fire Phone (SD4930UR). This update will be published via Amazon’s Over-the-Air (OTA) platform via Wi-Fi. The software update is planned to be available for all Fire Phone custo

Questions

 • Other Phones & Devices

9.7K

4

0

0

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