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next door 164

can u just call room and come over

Questions

 • Streaming WatchTV

12

2

0

OVERCHARGES

I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe

Questions

 • AT&T Phone Account

19

1

0

Galaxy s9 waiting to update

Anyone have android 10 on s9 AT&T

Questions

 • Samsung

22

1

0

Can't get service tech out to fix a cut line under ground

There a cut att line sticking out of the ground and we can't get att to send someone out to check if dangerous or to repair it

Questions

 • AT&T Internet Equipment

19

1

0

Internet speed

When is AT&T going to realize that customers in rural areas need a speed faster than 6 Mbps.  This is sad. We are trying to work from home during this pandemic and there is no sufficient internet speed to do so.  It has been 15+ years and they have never increased the speed in the 72021 area code. 

Questions

 • AT&T Internet Features

24

0

0

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

 • Wireless Billing

14

2

0

Internet

I had AT&T internet installed the other day after a cancelled Spectrum. So I unplugged Spectrums equipment (Sagecom, Arris) to return it to the store. After unplugging this equipment I went to watch TV and I just had the word ROKU all over the screen and could not pull up any channels. I need a tech

Questions

 • AT&T Internet Equipment

13

2

0

$$$$$$$$$$$$$$$$$

I ordered internet service on the 8th of May. It got cancelled on the 11th. I am YET to receive my refund for the $100. It’s been 2 weeks. I have called FOUR TIMES NOW and every single time, I get an Indian person who has absolutely no idea what they are doing. I’m at the point of getting a L A W Y

Questions

 • AT&T Fiber Equipment

3

0

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

13

2

0

Zte lever z936l software update

Software version:5.1 Lollipop. When I try updating in my settings it always comes back with the same message 'unable to connect to server' every time. I've tried numerous ways to force an update via clearing data in play framework to clearing all the data and cache through my hole phone via internal

Questions

 • Phone & Device Upgrades

35

1

0

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

18

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

26

4

At&t keeps rescheduling my installation

I applied for internet through att Jan 28 my first appointment was rescheduled after speaking with numerous Representatives and supervisors this has been on going since everyday is the same thing change my appointment and wait around for the tech and they never show or call so I call and speak with

Questions

 • AT&T Internet Installation

104

1

ATT phone insurance is a complete scam ripoff

I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car

Questions

 • Wireless Account

344

4

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

453

1

0

Order status: We're working on your order. i talked to the customer service and was told that it as been shipped, but still no update.

Ordered 3 Apple iPhone 11 Pro Max for myself, my husband and our Daughter at 01/15/2020 at 12:36:44 p.m. ET, and it’s now the 16th of January 2020 at 8AM and my AT&T order status still says "We’re working on your order.” but the Estimated ship dates:Delivery by dates: January 17, 2020 - January 21,

Questions

 • Apple

973

1

0

Getting AT&T internet where I live

Who do I talk to in order to receive AT&T in my area. I live on the outskirts of Houston in Montgomery county and we’re stuck with Suddenlink in most residential areas. Their service is absolutely unacceptable! I can’t get anything done! Please for the love of god, Porter Texas needs some AT&T love!

Questions

 • AT&T Fiber Installation

34

0

0

I HAVE A PHONE WHICH IS LOCKED TO BOTH CARRIERS

hi guys can anyone help... when i carrier check ny phone it shows that my phone is locked to at&t/cricket, but when i submit it to at&t they said its not there device. I'm confused?

Questions

 • AT&T Phone Account

34

1

0

CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

Questions

 • Account & Usage

16

0

0

Underhanded Business Tactics

I signed up for auto pay in the store about 3 months ago only to find out they never enrolled me and now I owe extra fees and charges. This the 2nd time this has happened and I will be changing phone companies to avoid being charged unjustly. I recommend everyone do so. This is a not a trustworthy c

Questions

 • Phone & Device Upgrades

17

2

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