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In Dec 2021 we changed our ATT landline to a digital phone. I want my phone records for the current year, Jan 1, 2022 to present. I saw the instructions online for retrieving call history, but it is only for 60 calls.I could get that in 2 days. I called customer service - spent over an hour. One re
Questions
• Landline Phone Features
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ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.
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• AT&T Fiber Installation
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Closed
i need a hotspot so i can turn my wifi in for stuff
Questions
• Wireless Billing
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My last payment was made in March and I didn’t make a payment because of COVID-19! I wasn’t receiving bills or any notice! The first manager told me that everything were going to my email and I told her when did that start because I no longer have assess to that email! So basically I paid $150 (June
Questions
• AT&T Internet Account
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Can i still pay my bill in person or do i have to pay with a card..& would my payment be processed immediately
Questions
• Wireless Billing
Is there some way to view my text logs without having my.phone
Questions
• Data & Messaging Features, Internet Tethering
I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum
Questions
• Network Coverage
I have a snet.net email account but I am locked out and nobody will help me because AT&T is no longer in my area and so I am not a customer.
Questions
• AT&T Internet Security
I am having a nightmare of a problem with my bill I need someone who can fix this call me. I was definitely lied to and ripped off. As I stated several times since then I have the salesman I’d of the guy I spoke to and I also know that if u listened to the recorded conversations u will see I am not
Questions
• Wireless Billing
I have the $75 unlimited plan and I have auto pay on and just putt $55 on my account and I now have $55 on my account and owed a balance of $55. So when I put the $55 on my account it won't let me pay my phone bill with it and I need help fixing this issue asap
Questions
• Wireless Account
How long will I be unable to access the Internet when the tech installs the upgrade? And what exactly are they doing to come to my home? Isn't this a simple switch at the home office side? Thank you. Christy
Questions
• AT&T Internet Installation
I paid my phone bill and they took the money out of my account but my service is still not back on ?? Why is that? I have a screenshot of the money the took out. Basically my bill is paid but service have not been renewed. Why is ghat?
Questions
• Account & Usage
Closed
I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
Questions
• Wireless Billing
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
Questions
• Network Coverage
I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without
Questions
• U-verse TV Equipment
I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?
Questions
• Wireless Billing
I currently bought a house and it seemed that ATT is already providing service to the address via a third party(told by a representative). They told us to email the address verification to get our proof of ownership for the home. We called again ATT to get an update and it seems this new representat
Questions
• AT&T Fiber Account
I have forgotten the password to my email address [email scrubbed]. That account was created when I was very young and I do not remember the security question answers. ATT bought out BellSouth but the bellsouth.net emails still exist. I would like to have my email back. What can I do to recover
Questions
• AT&T Mail Login & Security
I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.
Questions
• Other Phones & Devices
Can you call me again please
Questions
• Data & Messaging Features, Internet Tethering