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How to arm and disarm your Digital Life System

This video will teach you how to enter and exit your home without accidentally setting off your alarm. It also explains the difference between your PIN and Passcode.

Questions

 • Device Troubleshooting

1.9K

1

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You want control of your keypad sounds...You have it!

There have been many comments asking to control the chirp and arming/disarming sounds that come from the keypad. Its been a long process, but you now have it. NOTE: You will only see this new enhancement if your keypad looks like the one below.   ADJUSTING THE ARMING/DISARMING SOUNDS IS N

Questions

 • Apps & Programs

10.5K

23

0

Accepted Solution

Official Solution

Did you accidently set off your security alarm?

False alarms can be annoying and are often costly. If you don't have enough time to disarm your system after accidentally triggering your alarm, you can adjust your entry/exit delay timer and avoid potential false alarm fines.

Questions

 • Other

5K

1

0

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Customize security system name

On the app home screen you can choose which devices to view and arrange them as you wish.  This feature is very helpful.  Two devices, Security and Weather, appear to be "baked" into the display.  You can hide them, but you can't change them.  I would like to rename "Security" so every time I see it

Questions

 • Apps & Programs

262

1

0

0

Key fobs please.

Trying to unlock front door, it's saying time out. Locks really late. I don't like the slowness of this app. I am disable and I believe that the key should work to unlock the doors for our homes too. We have cars that key fobs unlock them before we reach the car. Why not the say for door locks. I ha

Questions

 • Other

466

6

0

0

Galaxy S4/Lollipop - Clock alarms broken

My favorite Samsung S4 feature was the Briefing Mode for the Alarm in the clock app. It has options to speak the time, calendar appointments and news highlights. I've used it for years and it has survived several Android updates.  After receiving the AT&T update to Lollipop it read the alarm name bu

Questions

 • Samsung

2K

4

0

0

Is it possible to connect to MicroCell with IMEI instead of Phone #?

I have a 2Gig Go Control alarm panel that uses an AT&T wireless modem that I would like to connect through my MicroCell (Black DPH-154).  The issue is that the panel's phone number: 577-619-XXXX is rejected as ineligible. The area code 577 is a special non-geographic area code reserved for personal

Questions

 • 3G MicroCell™

933

5

0

Keypad arming and disarming tones too loud

The arming and disarming tones are extremely loud and can't be turned down or off.  Not the keypad button tone which is controllable along with the backlight.  I'm talking the sounds emitted when the system arms and disarms.  When the tech was installing the bedroom keypad I asked how to turn off th

Questions

 • Device Troubleshooting

698

14

0

0

What happens when a contact sensor is altered (removed, wires cut, etc)

Can a contact sensor be tampered without any alarm or notification? What happens if the wires connecting to a contact sensor is cut?

Questions

 • Apps & Programs

273

1

0

0

How to set different ringtone for alarm on AT&T Cingular Flip (M3620)??

This is my 2nd Cingular Flip. I liked it so much I bought one for my elderly aunt but I gave her mine and I took the new one since I had already customized mine with louder ringtones, etc. But now I can't for the life of me recall how I set the alarm ringtone. I've read the user manual and searched

Questions

 • Other Phones & Devices

2K

4

0

Restarted my ONT box, now no internet and Alarm Light blinks red

I have the Gigabit fiber package and I experienced regular outages that lasted a few minutes for months without finding a fix. Finally someone suggested I restart the ONT box to see if that could fix the problem. After restarting the alarm light is blinking red while the PON light blinks. Can't find

Questions

 • AT&T Fiber Equipment

1.8K

0

0

0

CO sensor

just ordered a CO Sensor for my system but im not sure where the best place to install ? anyone have any recommendations to where the best place to install maybe the ... basement?

Questions

 • Device Troubleshooting

310

0

0

0

DL Needs Software Update to Show Which Person Disarmed Alarm

Simple as this may seem ... its not a feature of Digital Life. Assume you are traveling.   You have set up an Alert for whenever your Alarm at your house is disarmed.   You receive an alert on your phone.   Then you wonder, "Who is entering my house?  Which code was pushed into the keypad to disarm

Questions

 • Apps & Programs

703

2

0

0

Battery backup battery fails.

My alarm has a battery backup.  That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.

Questions

 • Device Troubleshooting

211

2

Solved the Battery Back-up issue forever!

My U-verse install is now 2 years 6 months, phone, i-net, tv.  At the not quite 2 year point I began to get the extremely annoying battery alarm.  Replaced the original battery (which btw, tested fine on a work bench, but I replaced it anyway with a same type 3rd party substitute, $26).  Less than 6

Questions

 • AT&T Internet Equipment

366

0

0

0

Accepted Solution

Siren offline

My digital life siren keeps going offline. I did the troubleshooting of taking out the battery and reinstalling it. It went back online for about 16 hours then the next day went back offline for an hour and back on. What is causing this and what is the fix? I’ve read online that this can affect my a

Questions

 • Device Troubleshooting

161

1

0

0

Accepted Solution

Official Solution

Camera Activation Alarms? Does this exist?

So I've had DL for a few years and it works fine. Recently I've experienced several intruders trying to break into my home and cars late at night.  Problem is, I only find out about it the next day when I scroll through my video feed. I cannot find any camera settings that basically set an alarm if

Questions

 • Device Troubleshooting

966

1

0

0

Accepted Solution

Official Solution

Duress PIN - Digital Life

[Subject edited for better exposure] Before we purchased the Digital Life, the At&t sales woman was telling us about her system and the digital life system and the features of each.  She told us that if you were in distress, so someone had broken in to your home and asked you to turn off your alarm

Questions

 • Other

11K

23

0

0

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