Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (13)

Relevance

Accepted Solution

Official Solution

"AT&T Address Book" constantly shows "Sync in Progress"

I have a Samsung Galaxy S7 Edge on AT&T.  The "AT&T Address Book" constantly shows "Sync in Progress". This eats up my batery life, and I am unable to stop the sync. Do I need the "AT&T Address Book"? Is there a way for me to delete this application? I cannot seem to figure it out! HELP!!  My wife h

Questions

 • Android

8.5K

17

0

0

Accepted Solution

Official Solution

AT&T Address Book won't synch all contacts

I've set up my Moto G contacts, and a few of them synch with AT&T Address Book, but most don't. The ones that don't display "Phone only, unsynched contact" on the People app edit page. They also have an "Add to My Contacts" button on the screen for that contact. This button does not appear to do any

Questions

 • Android

3.1K

4

0

0

Told I can't be helped over the phone, trying for help here

I spent an hour and half on the phone with customer service being transferred 3 times and then got a call back yesterday after a case file was established and was then told they can't help me either. So I had to do a hard reset on my phone. I was hoping that all my contacts were backed up but in an

Questions

 • Device Features

543

2

0

0

Deleting contacts on device and Address book does not work. Help!

A while ago, I had trouble with my Phone (samsung S4) reading my sim card. I thought there might have been some issue with my contacts list so I reimported the list only to find that it super duplicated everything and added a whole bunch of unwanted contact information.  Well tried deleting duplicat

Questions

 • Account Features

3.2K

4

0

0

LG 980 e android optimus pro

How do I stop having the address book from popping up? I have read and tried most everything.  Force stop. Removing app. And it does not stop. Cannot remember my at and t account.  How do I stop the syncing?

Questions

 • Android

84

1

0

0

Phone Address Book

I know the address book feature was discontinued last month, but I just lost my phone 2 days ago. Is there ANY way to retrieve my contacts backup? I really need them!!! Please help!!!

Questions

 • Device Features

191

1

0

0

Lg G4 At&T Address Book. Unable to remove on Tracphone / Tmobile network

I just unboxed a new LG G4 today from TracPhone SafeLink.  Its bad enough that they claim its on TMobiles network and a Tmobile phone but came packed with a bunch of outdated AT&T applications which is pretty useless since I am not on AT&T.  When I go to make a phone call or try to open my contacts

Questions

 • Account Features

117

0

0

0

AT&T address book will not synchronize, incorrect access point

I recently got a Samsung Rugby 3 phone, and I setup the AT&T address book on it, and created an account online at the AT&T website.  Then I created one contact online, as a test. When I press the synchronize now on the phone, I get the error message " In correct Access Point" and then nothing happen

Questions

 • Other Phones & Devices

709

1

0

0

AT&T Subscriber error among other problems with Samsung Rugby 2

My Samsung Rugby 2 has been giving me fits ever since I bought it. I've recently purchased a replacement battery as my old one was faulty. I've also experienced other problems like my AT&T Address book will not connect to "AT&T". I have no idea about the root of this problem or any troubleshooting o

Questions

 • Samsung

363

2

0

0

ATT address book...deleted contacts

Somehow I accidentally deleted all of my contacts. I was backing them up via ATT address book but unlucky me it resynched after I deleted all of my contacts....so now I can't resync address book from my phone to get my contacts back. I tried to login to the web version of the address book on my comp

Questions

 • Account Features

12.7K

6

0

0

Can't Deactivate ATT Address Book app

On my LG G2 D800, I can't deactivate the ATT Address Book app.  Every time I open my contacts in the phone app, the Address Book app pops open.  I have tried to deactivate the app, but have been unsuccessful.

Questions

 • Android

453

1

0

0

ATT Address Book is AWFUL!

I have an LG G2 D800.  I recently performed a factory reset and now every time I go to My Contacts, this AT&T Address Book opens on top of it.  I am using the stock Contacts that came with the phone. I thought I could disable it within Settings/General/Apps/All Apps, but like the proverbial cat it k

Questions

 • Device Features

450

2

0

0

My address book in email (sbcglobal.net) \

For a week or so I cannot access my address book in my email, sbcglobal.net.  The addresses will no longer auto-complete when I begin typing in the address bar.  Since I don't have all my friends and family's emails memorized, this presents a problem.  How can I fix this??

Questions

 • AT&T Internet Security

296

0

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.