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How to Export Your Contacts from Directv.net Email - A Solution From the AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  Export your contacts from Directv.net email Follow the instructions below to export

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1.1K

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Need help with public IP addressing issue

Can anyone from AT&T staff change my public IP address? I'm currently assigned an IP from Kansas but I live in Wisconsin. After upgrading my service from 24MB to 45MB, I received a new residental gateway.When I checked my speed to ensure that I'm getting the correct service and I noticed that the de

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3.6K

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How do you change IP address? Help please?

For some reason craigslist has blocked me or something, and I cannot get through to them to fix it. It's weird tho because sometimes it says my IP is blocked, and sometimes it connects and I can search. But I use craigslist daily because I am in the process of looking for a new car, and that's where

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23.1K

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Where can I write a letter to AT&T?

This answer to this question -- "Where can I write a letter to AT&T?" -- is far too difficult to find.  This should be in the "Contact Us" information on the main support page.  Not everyone wants to talk on the phone, chat with someone, or send an email.  Some people still prefer the good, old fash

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13.3K

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How do I setup an AT&T Internet Static IP?

AT&T Static IPs are available as a bolt-on; priced at a premium on top of the price of AT&T Internet service. A static IP address is an IP Address associated with your account that never changes and can be assigned to a specific device. Every time that you connect to the AT&T network the

Questions

99.4K

11

I USED TO HAVE UVERSE, NOT AVAILABLE NOW?

Hi. Why is it that I had Uverse at my current address until about 2010 and now that I may want it again, it know longer serves my address? Please advise.

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299

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DSL Service showing unavailable at my adrress even though this address had service for several years

I live in my moms home she lived in for about 6 years. She had ATT DSL for several years here but eventually cancelled it once she got sick. I moved in and decided to get DSL as its the only option for internet service I have. I applied for the ATT ACCESS program and was approved but cant take advan

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101

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Clerical error preventing me from moving service

The employees I've been connected to over the phone have either been too confused by my issue or don't care enough to help and I'd like some information as to what I could do to fix it. I'll summarize after explaining myself.For one reason or another, scores of people have been unable to get my addr

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189

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Pre-paid: how to have a receipt/bill with my name?

Hi, I am a Brazilian exchange student and I'm staying in the US for 6 months - since it's short term I didn't request a student visa and I'm using my ordinary B1/B2 business one. However, I need to open a bank account to transfer my money from Brazil. But no bank will open one without a bill with my

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541

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Fiber available in my subdivision but I can't get it in my new home.

Hi.  I've called and chatted and created several address certification tickets but I am still unable to get my address in the system. I own a home at 5637 address on my street and last year completed a home right next door at 5641.  I've been trying to get service since 2018.  ATT fiber became avail

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551

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Update address??

Made a Technician appointment yesterday to come to my current primary use address in Texas. Checking this appointment online, ATT is sending the Technician to our old address in California. This happened a few months ago. the ATT phone computer says “we cannot take your call now”. I have not found a

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105

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IP test failed

I been having this problem for some days now and I need to fix it as I run a business through it, any help is much appreciated, Thanks

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1.3K

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Address verification

Hello, I just closed on a home (new construction) and trying to sign up for Uverse.   However, when I put my address in it says no internet is available.  My subdivision is an AT&T community where no other provider (i.e. Xfinity) is offered.  The entire subdivision is pre-wired for AT&T fiber from w

Questions

351

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Getting service at a new postal address?

I am considering purchasing a parcel of land that does not currently have an existing postal address. It is in the country, but is surrounded by individuals with postal addresses who have AT&T service.  The process for establishing a new address is for the USPS to put it into their records. Once tha

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338

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Address issue

Hi, I’ve been trying to figure out how to get this corrected but it seems there isn’t anything anyone can do. My address is one thing, but the address that is in the At&T computer system is similar but not my address. They came out Friday to install direct tv and internet but the internet was not in

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121

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Address issue for internet installation.

All my neighbors addresses are serviceable for internet and mine is not. The construction crew that ran the cables installed all necessary equipment at the same time as my neighbors and I have no clue why theirs is available and I cannot get uverse. I am wondering if this has to do with an address i

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152

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My iPhones IP address is in a another state

Hello, My cell phones address is showing another state. Which made my Instagram look like it had been hacked. (Showed that my iPhone was currently located in a different state from where I really was) Is this normal? Or has my phone been compromised?

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653

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Xbox One Cannot Connect to The Xbox Live

Hi,     I am having trouble connecting to xbox live through my U-verse internet, It says it cannot get an IP address. It also says the NAT type is strict, and i would like that to be open. I do not know if that is due to the failure to aqquire the IP address, or if it can be fixed with the same solu

Questions

481

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Whitelist AT&T IP addresses

Hello,I have a few employees at my company who need to be able to access their email on their AT&T smartphones. I will need to whitelist the IP address block(s) of AT&T before they can access the email server however. Can anyone provide the IP address block? Thanks in advance.

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3.3K

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Secure Family email error - [child] was located at [time], but the address could not be determined

The alert notification emails are not working properly. They claim that the address could not be determined even though the address is showing on the Secure Family app. Here's what the emails say (including the bad link for AT&T Secure Family): Scheduled Alert Notification [Child's name] was located

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249

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