I have multiple Samsung Galaxy s6 active devices that I can't get to update. The phones are stuck on android 6.0 and 5.0 and when I try to update some devices say they are up to date and some fail halfway through the installation. I have called AT&T technical help, which didn't work. I took the devi

My boyfriend bought the Galaxy s5 Active in October. He bought it for the durability because he is a cyclist and endures various weather climates.  So the representative had him sold on the fact that the phone is water resistant up to 3 ft for 30 minutes. He was sold on that thought not because he c

I have a Samsung S6 Active. Within the last month, my phone will periodically shut off by itself if it is not plugged in to a power source. I typically have it plugged into a small battery pack as a workaround. The battery will also be inaccurate by saying 80% and then shutting off. The device will

Yesterday i found information of Galaxy S7 active security update on the ATT official homepage. https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1136420?make=Samsung&model=SamsungG891A But, this software information included wrong Build number as below. Build number: