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GoPhone Email Address provided by CRS invalid. . .

Calling 611 from a phone I purchased at Best Buy the care agent told me in order to resolve the issue I first needed to send a proof of purchase to gophonesolutions@att.com. However, the email comes back invalid. I clarified all the information she gave me to make sure I was not missing a step or he

Questions

 • More AT&T PREPAID Discussions

336

1

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MicroCell Connection NIGHTMARE

THIS IS NOT A HARDWARE PROBLEM OF ANY KIND e.g. cables, ports, etc. It is most surely the settings in my D-Link DGL-4100, or something in the firmware. If anyone has this configuration, please let me know.   I have a new DPH-154. It has connected and activated when connected directly to m

Questions

 • 3G MicroCell™

3.3K

30

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Prepaid plan Activation Problem

So I am currently in the process of switching both phones and companies from straight talk to AT&T.  Im going from a galaxy luna pro to a note8 that has been used for AT&T service before.  I bought the bring your own sim kit and 45$ prepaid plan which arrived a few days ago.  I put the sim in and fo

Questions

 • Plans & Features

383

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Unified Billing

How do yo get out of the unified billing spiral? We ordered new wireless service with AT&T. We were not aware that they were combining this service with our active DirecTV account. It is causing issues. We have had the new phones for a week now and we still can't activate them. We have spent every d

Questions

 • Wireless Account

1.4K

8

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Apple Tv and UVERSE .. Activation for apple tv apps

Why can I not sign into the apple TV app for Lifetime, History, and A&E. Uverse is not listed among the providers inside the apple tv app. Is this something that is going to be addressed and updated?  Several people have asked before and I ahvent seen an oficial reply from anyone at AT&T. Can we get

Questions

 • Watching U-verse TV

28.3K

11

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Error GA309 and GA701

i want to add money to my account but i cant do it without activate sim card.i'm trying to activate my new AT&T Prepaid SIM-card. But i cant do it several houri tried in chrome and IE. i cleaned cookies. i rebooted system. nothing workthere are two errors while activating:"GA701 : Oops, we hit a sna

Questions

 • More AT&T PREPAID Discussions

3.7K

8

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How To Activate Your BlackBerry

Congratulations on your new BlackBerry device! Activating service and setting up your new phone is really easy, and it will be ready to use in no time! First, we’ll get your new SIM card up and running on your line, and then we’ll go through the initial device setup. This will deal with BlackBerry O

Questions

 • Other Phones & Devices

1.3K

0

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Told Activation Fees would be waived and then after starting service, I was told NO

I am highly disappointed in your service right now AT&T. I was told (in a chat transcript  that I have saved in my email) that my activation fees would be waived. Low and behold I get my first bill and all 4 activation fees are on there totaling $120.00. I did online chat and was told that activatio

Questions

 • Wireless Billing

1.3K

2

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New

I bought an iPhone on eBay, it was previously an ATT phone so I contacted customer service and they sent me a SIM card. I’ve put the SIM in my phone and I’m trying to access my account to make a payment but I can’t. It’s asking for a PIN or password which I never set up... I’ve tried resetting it an

Questions

 • Account & Usage

70

1

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WATCH TV ACTICATION NOT WORKONG

I have tried MANY times to activate my watch tv service since I am PAYING FOR IT. Everytime I click activate it says that the website has a server error. Am I the only one having this issue??? It needs to be addressed!

Questions

 • WatchTV Activation & Setup

208

1

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Prepaid Nightmare

I am trying to activate the prepaid SIM card I ordered. I am bringing my own device (it is new) and porting my phone number from my former provider. According to the Number Transfer/Port Status page, my port status is confirmed.According to the AT&T Prepaid Activation Portal, "GA309 : Oops, we hit a

Questions

 • Wireless Account

99

1

0

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Activating Sierra HP UN2430 with H2O Wireless SIM card

Using your activation form and entering my SIM number and IMEI generated the following error: eap.deviceinfo.imei.*** I'm trying to activate my HP UN2430 wireless card in a laptop with Windows 10. I'm able to get texts from H2O wireless (the SIM supplier) using the "Windows Messag

Questions

 • Other Phones & Devices

242

1

0

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My Pandora Premium account on Watch TV cancelled? Anybody else?

It took me at least 5 calls to customer service and hours and hours of lost time to get my Watch TV Pandora Premium account set up last year. Now it has been canceled? I have had Pandora since August or September of last year, and now I have been told my subscription has not been renewed. There has

Questions

 • WatchTV Activation & Setup

427

2

0

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In need of serious help with unlocking my phone

I purchased what was said to be an unlocked phone on Amazon. It was branded as being from AT&T.  When the IMEI was looked up it said that the phone was unlocked, however when I tried to put in a sim card it said the phone was still locked.  WHen I went on the AT&T website to unlock it a message disp

Questions

 • Samsung

230

7

0

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WatchTV Login & HBO Go Activation Issues

I have ATT WatchTV through my ATT Unlimited & More Premium Plan. I am unable to sign in to HBO Go to use the app. I keep getting an error that says “something went wrong.” Does anyone have a fix for this? I’m also unable to log in to the ATT Watch TV from the browser on my phone. It keeps redirectin

Questions

 • WatchTV Activation & Setup

6.6K

53

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How To Activate Your Android Phone

Congratulations on your new Android device! Activating service and setting up your new phone is really easy, and it will be ready to use in no time! First, we’ll get your new SIM card up and running on your line, and then we’ll go through the initial device setup. This will deal with Android 5.0 (Lo

Questions

 • Android

5.3K

0

0

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MicroCell No Longer Recognizes address

We activated our MicroCell, a Cisco DPH154, in July. Several times since, I have gotten a text about a location error, but we have never moved the unit, and it always continued working. This is our part time cabin, where we have NO AT&T service. On our arrival to our cabin on 12/26, I noticed that w

Questions

 • 3G MicroCell™

639

8

0

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Get access to myATT account from outside U.S.

Hello all, I'm currently in a sort of run between U.S. and Europe (Austrian resident for now) and to avoid roaming data costs while in U.S. I purchased an ATT "Internet on the go mobile hotspot" (http://www.att.com/att/gophone-mobile-hotspot/en/index.html). All went fine in U.S., but not I'm back in

Questions

 • Online Account Access

357

1

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Premier Site Errors when Upgrading

I've been trying since the iPhone has went up for Pre-order and has became availiable to get onto Premier to make my order. I get an error every single time so had to break down and go into my local store for ordering. I'm supposed to have waived Activations on upgrade is the reason I've been trying

Questions

 • Wireless Billing

380

2

0

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AT&T sent my iPad pro but did not include a SIM card.

Has anyone had ATT not include the SIM card with your Apple devices? I was about to set up my iPad pro and they did not include a SIM card. So mad. Anyone experience this?

Questions

 • Apple

618

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