I just placed my order online, and the order is processing. Once it ships and gets here what happens? Does it come activated or do I activate from home,or do I have to go into at&t store? We got 2 iphone 5s' with a 2year agreement. All I had to pay was for the price of our phones, and it said our mo

I have an at&t Samsung Galaxy Note 5 and pretty soon i'll be getting an at&t iPhone 6s plus. My question is, do I have to go to an at&t store to get everything switched? Or do I just take the SIM card out of my note 5 and put it in my IPhone?

I had trouble activating my microcell--it was stuck doing NOTHING, after following directions carefully three or four times.  AT&T secondary support verified I was doing all the required steps, and sent me to my ISP.  It took a while to get to their (really) technical support, but after I did, Joe l

Does it come with an activated plan or do I have to take it to the local store after receiving it?

How long can I wait to activate a phone once it comes in the mail? And do I have to pay the first months bill at the time of activation?

Hi community, I visited the U.S.A for short-term bussiness trip last week and bought prepaid SIM card at AT&T store to use my smartphone.And my account will close because my account isn't set AutoPay. If I visit the U.S.A again, can I use same SIM card without visiting AT&T store ?My expectation is

I just received 2 iPhones, LG Neon II, and Samsung Solstice II.  I was wondering what the process is to activate and transfer number for each phone.  The numbers are from another carrier.  Also, can I do this anytime (24 hr activation and number transfer service)? Thanks.

I bought an ATT prepaid SIM and received it yesterday. I activated it via the directions on the phone this morning and received an error, so went online to activate. The site said the SIM was already activated and prompted me to log in to manage my account. Log-in says "Error! The wireless number yo

I have recieved my new Samsung Galaxy S III and need to activate it.  The instructions are not very detailed.  A friend said I should swap the SIM cards from the iPhone to the Galaxy but the SIM card is a lot bigger in the iPhone.  Is there somewhere online I can go to program my Galaxy SIM card? Or

I bought an iPhone from internet but I didn't know it's still be locked because the contract haven't fulfilled. I tried to check it on AT&T website but I coudn't do that without an AT&T customer account because I'm not living in US. I need some help to find down the solution and I'll verry appriciat

hi! i am renewing my contract, so i know there is a $40 fee there, but are there any other upcharges to my plan?  know when i first got my iphone, i had to upgrade my data plan or something (can't quite remember), should there be any similiar change in usage for the upgraded phone or will usage be s

I would like to prepurchase or even reserve an Iphone for a Christmas gift and then have it activated on 12/24. Can this be done or will I have to purchase and activate on the same day? Thanks

how activate hotspot

I received a MicroCell (DPH-154) last week.  I went through the activation process, received my confirmation email, and everything seemed to be working well.  This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).I check out the device and

Hello all, I'm currently in a sort of run between U.S. and Europe (Austrian resident for now) and to avoid roaming data costs while in U.S. I purchased an ATT "Internet on the go mobile hotspot" (http://www.att.com/att/gophone-mobile-hotspot/en/index.html). All went fine in U.S., but not I'm back in

I was given an AT&T microcell by my neighbor who is moving.  I already have one but wanted to give this one to my daughter who really needs one at her home.  I am sure that this microcell is probably still active in my neighbors account but hasn't been used in a couple of weeks.  What do I need to d

THIS IS NOT A HARDWARE PROBLEM OF ANY KIND e.g. cables, ports, etc. It is most surely the settings in my D-Link DGL-4100, or something in the firmware. If anyone has this configuration, please let me know.   I have a new DPH-154. It has connected and activated when connected directly to m

We activated our MicroCell, a Cisco DPH154, in July. Several times since, I have gotten a text about a location error, but we have never moved the unit, and it always continued working. This is our part time cabin, where we have NO AT&T service. On our arrival to our cabin on 12/26, I noticed that w

I purchased an unlocked Pixel 2 from the Google Store, as many websites that I read stated that this was the only way to get a truly unlocked, unaffiliated with any provider, phone.  Then I remember reading something about making sure that the first time that I power on the phone, I HAVE to make sur

Congratulations on your new BlackBerry device! Activating service and setting up your new phone is really easy, and it will be ready to use in no time! First, we’ll get your new SIM card up and running on your line, and then we’ll go through the initial device setup. This will deal with BlackBerry O