Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (28)

Relevance
Selected Relevance
Activate Old Android Current Not Working

My Samsung Galaxy Note 3 is having issues (I know it is an oldie-but I still love it) so I would like to activate my Pantech P9070 with my current number for temporary use (try not to laugh). The sim fits. What do I still need to do? Will I have to go to a store or call AT&T? Thank you so much for y

Questions

77

1

0

0

New GoPhone not activating, SIM not Provisioned

Hello, I just purchased a new gophone online with my previous phone number ported to it. It all went smoothly and I recieved it fairly quickly. When I followed the included instructions to activate the phone, it still is not active. Under phone settings I can view my phone number on my phone and it

Questions

8.5K

1

0

0

Microcell not activating after previously working

I am having some issues with my Microcell. It was previously working for about 2 months. Yesterday morning it began blinking 3G bars green. I unplugged it and plugged it back in, it would not go back to solid. So I called AT&T and they recommended that I remove it from the account and add it back. I

Questions

2.1K

22

0

0

I need help

Hi! I bought two Prepaid Sim Cards in USA two months ago. In this momment, I'm in Argentina and have these two Sims. I need help to activate these Sims in Argentina because I wanna send SMS to my family in California.Thanks!

Questions

145

1

0

0

Activating an insurance replacement

I just received a replacement for the iPhone 7 Plus that got lost/stolen. I reactivated my service from when I had locked it and have been trying to get my new device activated with a cell signal. I followed all of the steps on the AT&T website, including entering the IMEI and ICCID numbers for the

Questions

261

1

0

0

cancelation and unlock

I want to check that my GoPhone account is successfully canceled and know how to unlock the device as a non-customer. I need to activate my phone in my country now but I cant because the device is still locked. The number that I used has already expired and someone uses it now, so I couldn't unlock

Questions

856

18

0

0

Fiber Internet coming to my area this month

Over the past couple weeks I’ve talked to 5 people from AT&T about getting Fiber Internet at my address, & literally every person I talked to, assured & promised (I have chat transcripts) me that Fiber is coming to my area/address (I live in a rural/country area where no good internet is provided so

Questions

618

1

0

0

Trouble activating prepaid phone

I bought a $25 refill card and want to activate new prepaid cell phone with it, but I cannot connect to any of the phone numbers (611 etc.) suggested to get it started... I want to livechat but cannot register an account because I haven't got the phone number yet... please please let me know if you

Questions

205

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.