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I have a mobile share account with 2 devices. Are 2 separate Passport purchases needed?

I have a mobile share account with 2 devices.  I will be traveling internationally and am planning on using the Passport service.  Do I need to buy 2 separate Passport packages in order to roam with both of my devices?  Or is a single purchase applied across all the devices on my account (as is the

Questions

 • Wireless Account

855

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Microcell won't activate

Hello,  I have a brand new Microcell  (DPH154) and I can't get it to activate or to even start the activation process.  I have registered it online with the proper serial number and address where it is located.  I have it hooked up into a Netgear router and then to a cable modem.  I have checked all

Questions

 • AT&T Cell Booster

15K

11

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GO phone with SIM card unused since 2015 Reactivate??

SAMSUNG GO PHONE  ATT technology  I used this phone for some years between 2005 and 2014.  Do I have to acquire a new SIM card per first time activation?  Or can my present phone be activated with payment for the talk data plan? Colman in Indiana

Questions

 • Other Phones & Devices

1.6K

2

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Existing SIM card in a new unlocked phone?

Hello   New user here. I am sure this question has been asked multiple times before, however I just wanted to verify with my own specific case. Im mainly here to inquire about the process of using an unlocked phone. If I had purchased an unlocked phone will I still be able to use my plan simply by t

Questions

 • Other Phones & Devices

16.6K

3

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Activate new Samsung Galaxy with iPhone 3gs SIM card

I have recieved my new Samsung Galaxy S III and need to activate it.  The instructions are not very detailed.  A friend said I should swap the SIM cards from the iPhone to the Galaxy but the SIM card is a lot bigger in the iPhone.  Is there somewhere online I can go to program my Galaxy SIM card? Or

Questions

 • Other Phones & Devices

12.9K

3

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how to activate in aboard?

Hi, I have won galaxy tab 8.9 at&t 4g with sim. I have received this gift in Pakistan.. please anyone guide me how I activate my at&t sim in Pakistan ? Regards... Syed

Questions

 • More AT&T PREPAID Discussions

1.7K

3

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Closed

Serious answers and responses only, PLEASE!!

My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able

Questions

 • Android

220

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Activate your New Phone – Steps from AT&T

If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process. Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features, u

Questions

 • Wireless Account

4.5K

3

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Activation problem in Sams Club

Hi,Me and my husband got iphone tickets (Thanksgiving Sale) in Sams Club on 11-12-2016. We want to get a new number. But the employee said he is unable to activate and as "Work SSN cannot be used" . We have that SSN only and its legal. I was able to open bank account, get my car using this. I am ver

Questions

 • Wireless Account

885

2

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ACTIVATE iPhone6

I purchased an iPhone6 from Amazon.com. I don't have the billing zip code & SSN to activate this phone, what could I do? The IMEI is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, accou

Questions

 • Apple

4.8K

1

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Using Formerly Used AT@T GSM SIM CARD in a DZ09 Smartwatch

Greetings, How can I activate and use a formerly used (by me) AT&T GSM GoPhone Sim Card for my DZ09 SmartWatch? Can I even use the Sim Card in the DZ09? I inserted it into the watch and the watch recognized the Sim. Also, what is the cost? 

Questions

 • Wearables

4.5K

10

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Buy prepaid sim at local shops

I'm a new customer with my own iphone SE (sim lock free) and going to buy the prepaid plan ($40/mon, 6GB DATA). Since I need it immediately, is it possible to have the plan and sim at the shop?

Questions

 • More AT&T PREPAID Discussions

526

1

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How to Activate Service on a New Device

I had an iPhone 5S and a iPhone 4 before that). I just got thr iPhone 6, but for some reason, even thoguh I shut down my iPhone 5S fully before turning on and backing up from iCloud my new iPhone 6..... the new iPhone 6 is not 'registering" my phone number?   It just shows "No Service" in upper left

Questions

 • Apple

697.7K

43

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AT&T Prepaid upgrade

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?Thanks!

Questions

 • More AT&T PREPAID Discussions

6.5K

6

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Activate your AT&T Prepaid Go Phone

If you decide to go the route of a prepaid plan, activating your phone is very easy. You can purchase a phone or BYOD (bring your own device). If you have your own device, make sure it is compatible with the AT&T network. Also, make sure it is unlocked. After that, you just need to purchase a

Questions

 • Other Phones & Devices

20.1K

3

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Can I transfer my line to a new phone?

Hello,   I'm interested in purchasing a cheap Windows phone from the Microsoft Store:   {commercial link removed}   This is a no contract phone under AT&T's network. In the past, for example, I've switched my line from a Samsung go phone to a hand-me-down iPhone 4 I'm currently using. I would assume

Questions

 • Other Phones & Devices

497

1

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How to activate gophone from Abroad

Hello I am a resident of Japan and I have scredule for short time visit on educational and research purpose to US. I buaght a AT&T micro SIM and want to activate and select plan while I am in Japan. So that I can use it just after arriving LA and also provide my number to some of my colleagues. My Q

Questions

 • Account Features

586

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Can anyone tell me if this Microcell is able to be activated?

Hello, I purchased this item from a local 2nd hand store and would like to check to see if it has been deactivated from the previous users account and is available to activate The Seriel # is 34*** CSN #176042430 RS #17-4143 Thank you   [Edited for privacy-please do not post personal or unique infor

Questions

 • AT&T Cell Booster

495

6

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HBO Go activation

I've seen this issue posted a number of times with no resolution.  I'll just repost.  I'm having am issue with HBO GO.  I can log in from HBO iPhone App, pS3 or website direct and all give me "It appears that your AT&T U-verse subscription does not include HBO."  I can promise you it does.    Yes -

Questions

 • Watching U-verse TV

521

1

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New GoPhone not activating, SIM not Provisioned

Hello, I just purchased a new gophone online with my previous phone number ported to it. It all went smoothly and I recieved it fairly quickly. When I followed the included instructions to activate the phone, it still is not active. Under phone settings I can view my phone number on my phone and it

Questions

 • More AT&T PREPAID Discussions

8.4K

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