Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (118)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Discontinuing some services from Uverse tv, how???

I want to discontinue the uverse games and sports channel packages. Can I do this online or do I have to call in?

Questions

9.2K

2

0

0

Accepted Solution

Official Solution

Delete an old email account

Can someone point me in the right direction in how to delete an email account I never use? It is a sbcglobal.com address (Yahoo). I've been having a much harder time than I should with this. I have already called (877)722-3755 and was told I have to go to the att.com page. GRRRRR.Thanks.

Questions

2.5K

3

0

0

Accepted Solution

Official Solution

IS there a WPS button on the Netgear Modem/Router 7550?

Trying to connect a Netgear Wi-Fi extender I just purchased but can't find a WPS button to press on the 7550 for the extender to connect.

Questions

29.3K

1

0

0

Accepted Solution

Official Solution

New! 6.1 Dolby EX Surround Sound!

While changing the channels, I was on CNN-HD and noticed my audio system was picking up a Dolby EX 6.1 channel audio decoding flag. What this means is that the digital surround audio Dolby signal my system was picking up and decoding directly from my U-Verse HDMI connection was sending a signal that

Questions

5.2K

5

0

0

Accepted Solution

Official Solution

LTE Bands in my area?

I'm wondering if you can please tell me what band(s) AT&T LTE uses in my area.  I'm looking at possibly buying an off-contract phone from a third party and want to be sure it matches with the LTE available in my area, Iowa City, IA. Thank you.

Questions

13.1K

4

0

0

Accepted Solution

Official Solution

Closed

U-verse gateway authentication failure

I was cleaning up some wires and unplugged my modem and when it was plugged back in I'm getting a gateway authentication failure when trying to access the internet. My TV no longer works either. My power local internet and broadband lights are green, while service is lit up red (3800 hgv-b modem). I

Questions

365.8K

8

0

Accepted Solution

Official Solution

Conflicts and "First Run" vs. "Repeats"

I am having issues recording shows that are shown many times during the week, as many cable channels do.  I want to record the new episodes of these shows.  When I have my settings for "First Run" and there is a conflict with the first airing, my show never gets recorded.  If I say "repeats", it wan

Questions

3.8K

15

0

0

Accepted Solution

Official Solution

Pixelation on recordings while Live TV is okay.

Live TV on U-verse is working fine.  Getting a lot of pixelation during playback of recordings.  I have rebooted the DVR but the problem persists.  Suggestions?  I am on a CAT6 network, so COAX is not a variable.

Questions

3K

3

0

0

Accepted Solution

Official Solution

Closed

Can't pause wireless receiver or rewind

I continue to get the error, "The pause command is not available. Too many TVs in your home are watching or recording TV" when th wirless is the only TV being used. I already unplugged it and plugged it back in. I made sure the other TVs were off. This pluse the DNS issue with internet yesterday is

Questions

53.1K

11

0

Accepted Solution

Official Solution

How much does it cost to text someone in another country?

I am an American living in the US with an American cell number.  My friend is American with an US phone number.  She is currently visiting Europe for a week.  She and I have been texting all week.  I text her US number while she is in Europe and she texts my US number while I am home in the US.  Wil

Questions

121.2K

5

0

0

Accepted Solution

Official Solution

Closed

Internet Equipment fee increase?

My high speed internet equipment fee went from $6 to $7 without notice.  Anyone else?  What's up with this? o.O I can't find anything anywhere about it...

Questions

3.5K

2

0

0

Accepted Solution

Official Solution

Passport Plans are very expensive when compared to other carriers

I recently added Passport plan for travelling to Canada and wanted to share my thoughts regarding the plan ... Other Carriers like TMobile , Verizon has much better roaming options available , my intent of adding passport plan is to just use Data for maps alone & for that 40$ minimum rate sounds way

Questions

3K

13

0

0

Accepted Solution

Official Solution

Should I switch to the $160/four phones plan if I currently have unlimited data?

My current family plan hovers around $240+/month for four phones, two of which have unlimited data. I understand that at&t no longer offers unlimited data plans. The two phones with unlimited data typically use between 10-15 GB/month and although it is possible for us to cut back, I assume that if I

Questions

4.8K

7

0

0

Accepted Solution

Official Solution

AT&T Automatic Update messed up my Galaxy S4

I hope I didn't screw up but yesterday I recieved a text message that my phone was about to update and not to turn it off until finished.  The screen went white for the longest time and the phone became very hot.  When the update was finished, all my screen colors and fonts are different, many optio

Questions

3.8K

3

0

0

Accepted Solution

Official Solution

Upgrading my Device to Android 6.0.1

Hi,I bought an unlocked AT&T International version of Samsung Galaxy Note4 from Amazon USA with Android Version 5.0.1 preloaded and I live in Enugu, South East Nigeria I have tried severally to upgrade and the failed the whole times. Should I have any problem upgrading to 6.0.1? Chima OEnugu, Nigeri

Questions

596

1

0

0

Accepted Solution

Official Solution

How to end programs running in background ios7?

How to end programs running in background ios7?

Questions

2.2K

2

0

0

Accepted Solution

Official Solution

Can't order any new recordings this evening.

Tried to set up a couple of recordings this evening.  However all we get is message that TV service is not currently available......Try again later.  Existing recordings  play OK.  Recording sessions already ordered are doing OK.  Just cannot order any more.  Tried all three boxes.  Same story.  Per

Questions

1.9K

2

0

0

Accepted Solution

Official Solution

Insurance

I just dropped and shattered my screen can I get a replacement or repaired with my insurance

Questions

1.6K

2

0

0

Accepted Solution

Official Solution

Recording Multiple Shows that end at 9:01 makes 9:00 show not record

Thursday nights are crowded.  Our DVR records three shows from 8-9:01, and when another show comes on at 9, it totally skips the show because of a one minute overlap.  How do I fix this?

Questions

3.5K

10

0

0

Accepted Solution

Official Solution

Can I save some money switching to the Next Program

Right now I'm kind of paying like $97.00 dollars for my cell.  I was wondering if I swtich to one of the AT&T Next  Program, would my bill drop a little if I go with the AT&T Next Program and stay with my current voice, data and messaging plan? AT&T Next 12  with a iphone 5s 32GB would my montly bil

Questions

3.6K

9

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.