Why does no one at at&t know you can plug in an external antenna into a microcell?  why does no one at at&t know where to get and external gps antenna?  why does no one at at&t know what the part number for the external gps antenna is?  Why would cisco partner with a company that wont educate it's e

Why do I receive messages about changes to my account via text? Why does it say "AT&T Free Msg"? What exactly does that mean??? Are they getting to send the message for free on their end or something? Why would I care if it's free for them? I know I get charged since it deducts from my pre-paid minu

You declined my request to unlock my mobile phone due to no active payment service for more than 6 months. But I bought this phone last October wich is two months ago..Can you please send me the unlock code.Thanks

My friend is currently abroad and using their US cell phone with a US sim card.  They purchased an unlimited texting roaming plan so that they aren't charged for sending or receiving texts. If I text that friend on their US number while they are abroad and I am still in the US, will I be charged for

Why am I being charged 1 cent for data (numerous times) when I don't use my pre-paid phone for data?  (I only use it for phone calls and occasional texts.)  Thanks.

I had to order an iPhone 6s 64gb on Amazon to replace a lost/stolen iPhone 5s . How can I activate a not unlocked iPhone purchased from websites like Amazon or eBay?

If you'd like to see us carry a specific channel you can make your request here!

I need to vent because I'm really upset, I wanted to watch Saturday Night Fever with my daughters whom have never seen it and is NOT on demand, neither is Dirty Dancing or The Ring!! Not even Pretty on Pink is on! What gives!???! I will now have to rent it from redbox at a Publix instead from the co

I have U200 and live in Missouri (an SEC state) near Kansas City, but when I go to SEC Network, it says I'm not subscribed to this channel.  How do I get it working?  Thanks.

I have a very strong WiFi signal at home. I connect easily enough, but every few seconds the WiFi signal gets dropped and it reconnects. It's extremely admitting, especially because the connecting message keeps popping up and interrupts typing. Any ideas?

I am new to At&t U verus. I was told when I signed up the Hallmark Channel was available.  It took me a week to finally realize you don't have it. Very misleading.

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product? I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewal

Have had one wireless receiver for some time (over a year) and still find that it loses connection to the access point almost every night.  We go through the process of power cycling both the access point and the wireless receiver and it usually works for the next 24 hours or so.  The access point i

My wireless bill is issued on the 23rd of each month, and it is for service to be rendered in the upcoming 30 days. The chat reps at ATT say I can't recieve any prorating of the bill if I port to Verizon (as an example) three days into the billing cycle, yet the phone reps at ATT say I will only hav

I have a S10-S1 remote, the back button no longer works.

Switched to u-verse in Feb - have not been happy with it. The TV freezes and my son is always complaining about playing on-line games... something about 'the ping'. I pulled the computer cabinet away from wall and found that if I touch/move the phone connector (middle pic) the TV and internet go of

the monthly billing statement is some what confusing, ,the billing statement shows current billing, yet it is one month wrong. why, is it confusing ??

We have the U200 package with HD. Is there a way to clean up the guide so it only shows our available channels? We are new customers so we do spend a lot of time scrolling through the hundreds of channels we don't get, trying to find the channels we do.  I know, we do have a paper channel guide, but

I just got a Microcell-useless as a horn on a motorcycle! I have Dish Network Internet! I live in rural Mississippi! Does anyone know of anything that works?

Are you able to use the internet while you are talking on the phone?