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Things to Know when Combining your Bill

  Combining your bill provides you with one bill from AT&T, which can include U-verse, Wireless, and DIRECTV Manage all your service in one account. All your services are on one bill. One overall easy payment to make when your bills are combined. Only one due date

Questions

 • U-verse TV Account

22.5K

15

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Accepted Solution

Official Solution

Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?

After reading posts from others who have had issues with their accounts changing to things they've not authorized I wanted to post the question : " will mobile to any mobile being automatically added to each of my lines as a free plan upgrade from att change any of my current features, plan and/or u

Questions

 • Wireless Account

2.8K

9

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0

Accepted Solution

Official Solution

2 Separate Logins for 2 different lines under 1 account for att and dtv?

Hello, Is it possible that you can have 2 separate logins for 2 lines that are under 1 billing account and passwords for the DirectTV streaming app and ATT wireless? The ATT staff member at the store had no idea how to get me logged into the DirectTV app when I got my phone a year ago. He really did

Questions

 • Online Account Access

6.1K

3

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Separate Sub Email Accounts from Primary Email Account

Hello- I searched and only found one post which did not have a solution...We have an old ATT DSL Email Account which has been transferred as a FREE ATT Email account... which we all are now managed by YAHOO Email servers. My wife and I are separating... is there a way to separate the Child/Sub Email

Questions

 • AT&T Internet Security

330

1

0

0

Carrier Unlocking of Asus RT LTE

Hello,I am planning on purchasing an Asus Rt LTE, most likely used, for taking over seas for a brief amount of time. I read about obtaining an unlock code from AT&T, but am uncertain if I would completely qualify. I AM a current "GoPhone" customer and I believe I have reached the six month minimum.

Questions

 • Device Features

517

1

0

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AT&T customer support number and internet support ?

AT&T customer support number and internet support ?

Questions

 • AT&T Internet Security

240

0

0

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Credit for returned U-verse equipment

Does anyone know how to get credit for a returned U-verse equipment that was late due to not having label. I had to call for one and it was misplaced in mail. Long story made short my father is being charged 267.49 and 150.00 is the equipment , service ( he don't have)and late fees . We live in a to

Questions

 • AT&T Internet Account

316

1

0

0

Turned over to Collections??????

For two months, we have been receiving collection notices from a credit collections company claiming we owed $198 to AT&T. For two months, we have been contacting AT&T to try to figure out why we owed anything and WHY we were turned over to collections. Each time we have called, we have never been o

Questions

 • AT&T Internet Account

40.4K

44

0

Next Upgrade Nightmare

I upgraded my iPhone XS Max, to the iPhone 11 Pro Max, and I want to keep the XS Max. I owe $250 for the Next account balance, for the device I want to keep. I have no problem paying that off, except, when I go to "Manage device installment plans" it says that the contract has been upgraded, and the

Questions

 • Wireless Billing

710

7

0

0

Fraud account

On 10/15/2018 an account was opened without my knowledge using my name and address. I discovered this on 11/4/2018 when I came across a bill for $172.73! I called at&t and was told the shipping address for the iPhone  had been flagged as fraud and the phone was not shipped. I asked the address and t

Questions

 • Wireless Account

179

0

0

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I REALLY NEED HELP WITH MY CONTRACT

I upgraded from a fully-paid iPhone 6 (off contract) to an iPhone 7.  At the store, they told me they only had 256 GB's in stock, so I went with that because they promised me the $600 or $650 promotion, from pre-Sep 26, 2016.  I have all my receipts.  I left the store with the $850 phone and NO cash

Questions

 • Wireless Billing

751

20

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Cancelling an account, poor, no non-existent customer service.

Mother has Alzheimer's and can't use her flip phone. April 2017 tried to cancel her account but every where w went they needed a password. Ther was NEVER a password since the account was created.  After 2 months of trying a CSR in a store generated a password, we paid the equipment balance and thoug

Questions

 • Wireless Account

370

7

0

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CALL on this number to get solution of all AT&T issues

CALL on this number to get solution of all AT&T issues

Questions

 • AT&T Internet Security

130

1

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Master Login Accounts

How many master login accounts can you make? I have a roommate and we both want access to the app through our phones. anyone know how many accounts we can have and how to make a one for the roommmate?

Questions

 • Apps & Programs

941

3

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0

My att.net email

Can not successfully get into my accts or get to mail

Questions

 • AT&T Internet Security

110

0

0

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Email & Internet Security Help

Having trouble logging into your email account? Are certain features not working? Wondering how AT&T can help you secure your email and internet? Have other questions regarding your email or security? We can help with that! AT&T Password Reset Assistance - Learn how to reset your email a

Questions

 • AT&T Internet Security

11.5K

5

0

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ATT needs to take some responsibility for opening fraudulent accounts

AT&T Mobility ...My husband and I have been loyal customers for decades now and continue to pay our bill on time and in full. You failed us. YOU, yes YOU allowed somebody to open an account in my husband's name using a false identity. You completely accepted the false identity and did not red flag i

Questions

 • Wireless Account

1.1K

5

0

0

AT&T Says One Flat Rate Pays For Everything: Really?!

On the phone today, an AT&T sales rep told me that she herself is a Spanish-speaking Colombian and that one of the Nokia Lumia 520 Windows 8.1 AT&T Go Phone smartphone wireless calling plans costs just a monthly flat-rate of $30 per month, regardless of any "unlimited" calls or messages that I ever

Questions

 • More AT&T PREPAID Discussions

305

1

0

0

Why Are My Log-ins Different Between Wireless and Att.net?

I get so confused logging in to my accounts.  My cellphone got disconnected from my account a few years back when I tried to connect my old phone back to the account because my cellphone went bad.  AT&T automatically assigned a new login that is not my cell #.  Supposedly this login was supposed to

Questions

 • Data & Messaging Features, Internet Tethering

469

1

0

0

Closed

Things to Know when Combining your Bill

Hello Community!   Since the exciting announcement and launch of DirecTV joining the AT&T family, we've been receiving a lot of questions about how to combine your bill.  There are many great benefits to a combined bill from simplicity, to expanded promotional opportunities.   Please take a look at

Questions

 • Wireless Billing

30K

2

0

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