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recycling old number

I have number that has been disconnected for about 60-90 days it's been recycled? or rathe I am not able to claim it at the moment. I was told that the number is being held by ATT. I was wondering if someone can tell me how long it will be before I can try to reclaim the number. and if I can do it

Questions

 • Account Features

143

3

0

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Terrible customer service and support

I am currently deployed overseas, in the middle of nowhere. My account has been wrongfully suspended. I have tried to contact att support through the live chat option but it has been a 7 hour long process in which I have talked to 13 different representatives to include 1 supervisor and yet nothing

Questions

 • Wireless Account

135

12

0

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Previous Years Usage

How can I get usage records from before Jan 2021?? That's the furthest my online records go

Questions

 • Online Account Access

44

1

0

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I ported my AT&T number to a different carrier. How do I know my account got cancelled afterwards?

I recently ported my AT&T number to a different carrier. I tried to log in to my AT&T Prepaid account to turn off autopay and then tried to call to cancel my account. I'm no longer recognized as an AT&T customer since my phone numbers aren't connected to AT&T any longer. Is there a w

Questions

 • More AT&T PREPAID Discussions

65

2

0

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Data and Text Use

I am showing some data and text use on 3 of my 4 lines. The fourth line has no detail at all. All of my texts on my line aren't showing - because I actually know who I have texted. When I emailed I was told I needed legal action to get this information???  What is going on? I switched back to

Questions

 • Online Account Access

464

2

0

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Upgrade

I wanna get the iphone 13 on my plan but not have to pay for the phone all at once.can you help me

Questions

 • Apple

76

2

0

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Wont let me login to see device.

I bought a hotspot yesterday and was setting it up. Got half way thru after entering numbers off the box and had a to do something. Came back a few minutes later and it says my session timed out and now I can’t figure out how to turn my hotspot on. Every time I try to login with the email I used I g

Questions

 • Account & Usage

47

1

0

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Wrong Multiline Prepaid Autopay Discount

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

Questions

 • Plans & Features

140

2

0

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secure key email subaccount

I have three email sub-accounts for family members. I've recently updated my email clients to use the new Oauth secure key for my primary email.  So editing my email clients is not the problem.  However, I cannot find a way to generate a key for these sub-accounts.  I can get to the

Questions

 • AT&T Internet Security

182

2

0

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Keep number for half an year

I left the US in Feb and may go back in Aug so I plan to keep my att number for half an year.AFAIK I will lost my number without payment for more than 60 days from my last balance expeiration.Does it mean that I need to pay $5 every 60 days to keep my number?I have $2 Daily Plan, and paid $5 on Feb

Questions

 • Account & Usage

36

2

0

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My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

Questions

 • Wireless Account

66

1

0

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Canceling my service?

I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv

Questions

 • Account & Usage

100

1

0

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Cannot Combine all AT&T accounts to one ID

From AT&T “Go to my account”, I selected - “Combine all your AT&T accounts to one ID” I was able to link one of my email subaccounts without any problem. When I try to link a second email subaccount, I keep getting the following message (for over 3 weeks now): "Sorry, but we can't combine [email

Questions

 • AT&T Internet Security

179

1

0

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Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

Questions

 • AT&T Internet Account

184

1

0

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Will AutoPay draft on the end of my bill date or by the next month's bill date?

I have a question about Auto Pay and how it works. Since all companies are different. I believe since I started service 11-10-2020 my bill end date will be either the 9th or 10 of the next month. My question is since I signed up for auto pay. Will that draft on the end of my bill date or will it be

Questions

 • Wireless Billing

401

19

0

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How do I get a AT&T prepaid bill?

How do I get a AT&T prepaid bill?

Questions

 • Account & Usage

33

1

0

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Releasing a number from a plan

Hello, I'm on a family plan. I pay for my service on monthly basis to the account holder. Recently I asked the account holder to release my number so that I have my own account. The account owner is refusing to do so. What can I do?

Questions

 • Wireless Account

697

2

0

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

66

3

0

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Updated prepaid G3 flip phone account to use my new 4G flip phone. Still get the 3G going away message. Why?

Updated prepaid G3 flip phone account to use my new 4G flip phone. I am still get the 3G going away message on my new phone and sends me to que for the sales people.  Why is this still happening?  I just want to use my new 4G phone.

Questions

 • More AT&T PREPAID Discussions

62

3

0

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Apply for cell phone

How do I see if I qualify

Questions

 • Android

44

2

0

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