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Why am I paying $60 for fiber 300 when online is $35?

My plan on my account shows as Fiber 300, I received an ad in the mailbox that shows 3 different options of fiber plans. Fiber 300 for $35, fiber 500 for $45, and fiber 1 gig for $60. I went to check what plan I have and it shows I do have the fiber 300 but I have been paying $60.32 for over 2 years

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802

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How to cancel 3rd party subscriptions

I am trying to cancel a 3rd party subscription. I need to know how to do this.

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393

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How to unlock my AT&T locked iPhone

I bought my phone from a friend and it says sim locked in the settings and when i try to unlock it on AT&T device unlock site it says “Looks like the device you want to unlock is active on another AT&T account.” Is there any way to fix it? And what does it mean it’s active on another AT&

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386

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Paying someone else’s bill, how much to reactivate?

My son’s phone number is linked to his dad’s account. His phone got cut off yesterday due to non-payment. I paid $200 (just a guess) through the “pay without signing in” option. My son turned his phone off and back on, but no luck. I don’t want to keep throwing money at this bill. Is there anyway I

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104

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Video Management

I have the best data plan ATT offers, however I receive errors when I try to go to my data usage to turn off the Video Management settings. I want to utilize the 4K streaming that I pay for. It's really frustrating getting passed around Everytime I call ATT, and never resolving the issue...

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483

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Account suspended for non payment, but I want to swtch providers.

I've been an ATT customer way before the iPhone came out 10yrs ago. Currently my account got suspended for non payment due reduced hours in my job since the wildfires started back in December, then we got the mudslice and I havent work much since then. I owed 2 months Jan & Feb which I made partial

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1.6K

8

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Less discounts for more lines?

I have signature program. while trying to check if I can lower my bill, I saw that because I have 6 lines, my discount has gone down to $5 per line from $10 per line (has to be a new feature, I was getting a $10 per line discount earlier). Is there a way for me to move some of the lines to a new gro

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248

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Access Prepaid account ( www.paygonline.com.)

I have been trying to access my Prepaid (GoPhone) account for several weeks now, and once I click to access/manage "prepaid", it brings me to the "can't access page". Is anyone else having this same issue???

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771

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How to turn off 2-step verification when traveling

I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code.  How do I turn it off?

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432

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Fraud dept

Need to make fraud report can’t get ahold of fraud dept and portal they gave doesn’t exsist.

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647

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

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7.2K

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CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

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7.5K

2

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IMEI and phone number mismatch

Our family has shuffled phones around as families do, and now the IMEIs and the phone numbers don’t match. How do I correct this?

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652

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SIM NOT SUPPORTED FOR MY CONNECTED CAR ????????

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

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1.1K

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Sbcglobal.net recovery

So somehow my sbcglobal.net email logged itself out, and I don’t remember the password, because it was created 20+ years ago. I can’t figure out how to recover or change it, especially since I can’t remember the security question answers, from that time period. Is there anyone who can help me?

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140

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Account canceled without warning, trying to reclaim phone number

I've been an AT&t prepaid customer for a couple of years, but I lost my phone recently for a number of weeks. I didn't think much of it, but when I found my phone again, it wouldn't make any calls, and then I got an email asking me why I had canceled my account. It turns out during my period of

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756

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Canceling auto pay on prepaid plan from abroad

How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.

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163

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College student discount

I'm wondering if you offer discounts for college classes

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2.3K

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Emails deleted from inbox after 3 weeks automatically from Yahoo through At&t.

Yahoo through At&t is automatically sending inbox to trash on its own. Now I can only go back a couple weeks in my inbox, the rest has been deleted. I need assistance with server settings on At&t's side. How can I do this? Thank you

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380

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How to Access Billing History using the myAT&T app

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

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