Our family has shuffled phones around as families do, and now the IMEIs and the phone numbers don’t match. How do I correct this?

How do I cancel my U-Verse Service? I just returned the U-Verse equipment today

My plan on my account shows as Fiber 300, I received an ad in the mailbox that shows 3 different options of fiber plans. Fiber 300 for $35, fiber 500 for $45, and fiber 1 gig for $60. I went to check what plan I have and it shows I do have the fiber 300 but I have been paying $60.32 for over 2 years

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

I have been trying to access my Prepaid (GoPhone) account for several weeks now, and once I click to access/manage "prepaid", it brings me to the "can't access page". Is anyone else having this same issue???

My AT&T account only shows my internet. It does not show my wireless service, although my internet and wireless are bundled together. Any suggestions on how to get this resolved?

I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan

My wife and I are both on our wireless account. When we established it I had a separate business account and so we made her primary on this one. She doesn’t want to deal with it plus if we switch I can get the veteran discount. since we are already on the account, it goes to my email and my credit

I've been an AT&t prepaid customer for a couple of years, but I lost my phone recently for a number of weeks. I didn't think much of it, but when I found my phone again, it wouldn't make any calls, and then I got an email asking me why I had canceled my account. It turns out during my period of

Why are customers unable to opt out of CPNI from ATT website? https://www.att.com/ecpnioptout/InitiateCPNIForm.action It keeps throwing the error message 'ECPNI0110: We're unable to find your account. Please call a representative at 1.800.288.2020' It really gives a feel that ATT intentionally

I've been an ATT customer way before the iPhone came out 10yrs ago. Currently my account got suspended for non payment due reduced hours in my job since the wildfires started back in December, then we got the mudslice and I havent work much since then. I owed 2 months Jan & Feb which I made partial

How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.

AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.   To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

I can't access my prepaid account because I entered the wrong password many times and I accidentally deleted my ESIM on my phone so I can't receive any text messages, can you tell me how I can get my prepaid account number and password? Because I want to transfer my mobile number to another telecom

I had my most frustrating experience with AT&T just now. I was on a call with them for over an hour trying to switch from T-Mobile and bring in 2 lines. After spending an hour the fraud lady comes on the line and says your application is denied without giving any reason. ? I have lived same addr

IT KEEPS HAPPENING!

I'm wondering if you offer discounts for college classes

I have the best data plan ATT offers, however I receive errors when I try to go to my data usage to turn off the Video Management settings. I want to utilize the 4K streaming that I pay for. It's really frustrating getting passed around Everytime I call ATT, and never resolving the issue...

I have been trying to pay my bill online and after I confirm how much, it says that I have changed my 4 digit pin recently so I have to verify my account. It's showing my old card but I need the ccv # and since I haven't had the card for a while I can't get past it to put my new card info in. How do