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Retrieving lost text messages

Can my previous text messages that were lost be retrieved along with the content of them

Questions

158

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Switching to internet only

Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.

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140

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ATT charged me 4 times in 2 days, how can I get the 3 extra payments refund?

I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?

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82

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Using ATT billing for money apps

Are there any money apps where I can use my ATT account billing to pay online?

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33

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how do you view your entire bill not just amount due

I keep getting looped between Direct TV and ATT when trying to see my actual bill. This has been going on for months. I even tried to cancel paperless billing just so I can see my bill but apparently that is no longer an option.  This seems to border on illegal.  There's also no real way

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42

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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176

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Verifying my account with a credit card that I no longer have

I have been trying to pay my bill online and after I confirm how much, it says that I have changed my 4 digit pin recently so I have to verify my account. It's showing my old card but I need the ccv # and since I haven't had the card for a while I can't get past it to put my new card info in. How do

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161

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HACK FROM AMERITECH

I RECEOVED A MESSAGE TODAY FROM MY CREDIT CARD DARK WEB SEARCHES. APPARENTLY AN EMAIL FROM AMERITECH HACKED MY PHONE NUMBER AND OTHER INFORMATION. THE EMAIL ADDRESS IS 5HIS HACK CAME FROM IS : Email [email scrubbed] ĤAS AMERITECH BEEN HACKED AGAIN.

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187

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I can't find my account number

Hello, my names Brian (Edited as per community guidelines). I have service through you at (Edited as per community guidelines) Davidson County. I can't seem to find my account number

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179

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Cell booster

I bought this device used. How can I register it and activate it. Says Serial number is already used. Please Help 

Questions

93

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How to cancel 3rd party subscriptions

I am trying to cancel a 3rd party subscription. I need to know how to do this.

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344

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Fraud dept

Need to make fraud report can’t get ahold of fraud dept and portal they gave doesn’t exsist.

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522

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Why am I paying $60 for fiber 300 when online is $35?

My plan on my account shows as Fiber 300, I received an ad in the mailbox that shows 3 different options of fiber plans. Fiber 300 for $35, fiber 500 for $45, and fiber 1 gig for $60. I went to check what plan I have and it shows I do have the fiber 300 but I have been paying $60.32 for over 2 years

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559

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Need Phone records or payment from 2018-2022

Good Morning, I am currently in litigation and need to provide records proving I have provided my son's mobile phone service and purchased devises for them. I have spent several hours on the phone with customer service, was sent to a Corporate ATT store by ATT customer service agent. One customer se

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63

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Access Prepaid account ( www.paygonline.com.)

I have been trying to access my Prepaid (GoPhone) account for several weeks now, and once I click to access/manage "prepaid", it brings me to the "can't access page". Is anyone else having this same issue???

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230

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Harman spark app log in

I was somehow logged out of my app and can't log in it won't recognize my attempt to reset I need my log in username. My Accounts are all linked with my name and number. How do I get my username if I can't remember it?

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64

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U-Verse

How do I cancel my U-Verse Service? I just returned the U-Verse equipment today

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344

1

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Different color phone on account

So I noticed my iPhone shows pink on my account but i have a green one? Should this be something I have to fix or just a glitch. It took forever for them to get my line working I would hate to call and have them move things around and I’m out of service again. :/

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129

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How to turn off 2-step verification when traveling

I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code.  How do I turn it off?

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323

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Device unlock

I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off

Questions

80

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