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I have had my phone number for 20 years. I'm switching to Verizon. I was told I needed a pin number from AT&T to do it. AT&T didn't recognize my prepaid account number. I now have a new number but would like to get my old number back. Can this be done?
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Account & Usage
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Closed
Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step
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Wireless Account
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I’m on a family members account from when I was living with them and want my number to be removed from it but they refuse to remove me what do I do?
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Wireless Billing
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I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started
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AT&T Internet Security
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I logged in yesterday to make a significant payment but today I am denied access. It is my hope to get back on track after a serious illness. I am a solo professional woman with an account and same number almost 20 years. I was offered a special promotion in 2021 to add lines and get free phones an
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Wireless Account
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How do I access a detailed bill of messages and call logs
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Wireless Account
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I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?
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Apple
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Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.
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U-verse TV Equipment
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I have his email address. How can I help him?
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AT&T Mail Login & Security
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Can I get an extension to pay my bill
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AT&T Internet Account
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I need to pay my AT&T prepaid but I am on Peru and the website wants a verification code which I can’t receive. What do I do now?
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Account & Usage
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I just payed yesterday but changed my plan to 40 instead and it charged me twice.
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Plans & Features
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I got a call (claiming to be AT&T) saying that I needed to revalidate account info in order to reactivate my account. As soon as I said I worked for ATT and asked what's up, he hung up. So, I'm assuming that was not really AT&T.
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Wireless Account
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I've been in Peru for the past 2 months, and I will be getting back to the States in March, will I be able to keep my number if I last topped up in early December? What's the longest I can keep my number for before adding some money to my prepaid balance? I want to keep my number
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Account & Usage
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I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??
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Wireless Account
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Closed
When we signed up for our service, we had a dedicated rep who we could reach out to for service.. now in the past year that seems to have gone away and customer service is as hard to reach as a non-business account... why was this changed??
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Wireless Account
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Can my previous text messages that were lost be retrieved along with the content of them
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Apple
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We are long time AT&T customers and used to have a monthly plan while living in the US. When we moved to Uruguay in 2009, we switched to pre-paid plans so we could use the same cell numbers for visits to the US - approximately three trips a year for about two weeks each. We have faithfully added
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Plans & Features
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Are there any money apps where I can use my ATT account billing to pay online?
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Wireless Billing
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On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to
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AT&T Phone Equipment