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Finding Account number.

Where does one find their Account number?

Questions

 • Account & Usage

26

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0

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Serious answers and responses only, PLEASE!!

My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able

Questions

 • Android

226

3

0

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Can I use same Sim after three months ?

I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st

Questions

 • Account & Usage

42

1

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Prepaid to postpaid what do I need to bring?

I am looking to go from a prepaid account (3 phones, all paid for/unlocked) to postpaid. I know I have to go to a corporate store, which is no problem, but I do not know what I have to bring with me.  Do I just need to bring the phone numbers?  The phones themselves?  The people (oh

Questions

 • Wireless Account

63

5

0

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question about bills

We suspended our AT&T account in early January, but we're still getting bills, with no explanation about what the bill is for. Today I tried to call the regular number (800-288-2020) to inquire about this, but couldn't get through the automated phone setup. I was told I had to pay $7 for an all

Questions

 • AT&T Internet Account

63

2

0

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Not receiving option to pay in installments

Hello, I just added a new line to my AT&T account for my girlfriend (switched from Verizon) yesterday, and now we want to upgrade her phone. It’s an iPhone 7 that’s been completely paid off for years now. When I use the My AT&T app to try and upgrade her device, I’m only receiving the

Questions

 • Wireless Account

31

1

0

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Locked out of my AT&T email—AGAIN! Infuriating! AT&T, fix this!

Back in June, I got a message that I was locked out of my SbcGlobal email because "too many attempts" to access it with the wrong password were made. (I had the correct password stored in my computer since I created the email address in 2002). After much runaround, an AT&T tech got me on the pho

Questions

 • AT&T Mail Login & Security

78

3

0

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Reactivate SIM card

If I've stopped auto prepaid for a long time, Will the account be deleted? Is it possible to reactivate my SIM card?

Questions

 • Account & Usage

145

1

0

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Trade in packaging

I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?

Questions

 • Phone & Device Upgrades

46

1

0

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Overpayment refund

How do I get a refund for an accidental overpayment? Customer service phone rep said I would have to cancel my service and close out the account. The website says I can request a refund but doesn't tell how.

Questions

 • Wireless Billing

44

6

0

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my ex set up my login

My phone is off, an I don't know what login is my ex set it up 

Questions

 • Wireless Account

88

2

0

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Transfer Photos off Samsung Note9 HELP ATT

I need to transfer over 48,000 photos to an external hard drive, a huge USB or several. From my Galaxy note9 . Wireless and Hotspot are too slow - will take weeks!  Will ATT store do this as I got new phone from them? Do they have the capability? Give me other suggestions.  I went to Walg

Questions

 • Samsung

69

9

0

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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

Questions

 • Apple

47

3

0

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Change voicemail pin

Not visual voice mail. Supposedly I have a voice mail somewhere else. I have had my service since 1996. I DO NOT remember this passcode.

Questions

 • Account Features

18

1

0

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My phone was lost and I need a new SIM card

Hi, I’m only able to message right now. I have an extra phone but no service. My phone was lost and is being used at this very moment. I didn’t have a PIN number on my phone because I was letting my kid use it for school related activities the very day I lost it. Can I provide ID online via email fo

Questions

 • Other Phones & Devices

68

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0

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Arbitration demand

Is there support email I can send my demand over faster or fax

Questions

 • Wireless Account

36

1

0

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ROOT ACCESS ERROR

What is this and how do I fix it?

Questions

 • More AT&T PREPAID Discussions

75

1

0

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Past records

I am needing to get my old phone records from 2016-present

Questions

 • Apple

128

1

0

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Account recovery for lost device

Lost device

Questions

 • More AT&T PREPAID Discussions

51

1

0

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I didn't make an ATT account

I have never heard of ATT and I never opened their site until now. I got an email from ATT telling me to confirm my email address and that I made an account and I enrolled for paperless billing, I even live in a country where I cant access ATT unless I use a VPN. how can I fix this?

Questions

 • Wireless Account

56

2

0

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