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Moving to UVerse to AT&T TV
Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.
Questions
• U-verse TV Equipment
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How to unlock my AT&T locked iPhone
I bought my phone from a friend and it says sim locked in the settings and when i try to unlock it on AT&T device unlock site it says “Looks like the device you want to unlock is active on another AT&T account.” Is there any way to fix it? And what does it mean it’s active on another AT&
Questions
• Apple
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How to cancel 3rd party subscriptions
I am trying to cancel a 3rd party subscription. I need to know how to do this.
Questions
• Device Features
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2020 Holiday Special for AT&T customers???
Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???
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• Account & Usage
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SIM NOT SUPPORTED FOR MY CONNECTED CAR ????????
i have a range rover 2021 when i purchased the car came with a simcard for connected car from att after the trial data plan expired i did not renew or add more data to it it got canceled i still have the sim and it still in the sim slot of the car since then never taken out of
Questions
• Wireless Account
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Account suspended for non payment, but I want to swtch providers.
I've been an ATT customer way before the iPhone came out 10yrs ago. Currently my account got suspended for non payment due reduced hours in my job since the wildfires started back in December, then we got the mudslice and I havent work much since then. I owed 2 months Jan & Feb which I made partial
Questions
• Wireless Account
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Fraud alert over a call to reactive my account
I got a call (claiming to be AT&T) saying that I needed to revalidate account info in order to reactivate my account. As soon as I said I worked for ATT and asked what's up, he hung up. So, I'm assuming that was not really AT&T.
Questions
• Wireless Account
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Rep via chat did not input notes
Suspended even after chat saying I wouldn’t be. I have proof of chat via photo and now I’m being told i have to go to the att store to show the pics. I don’t have time for that.
Questions
• Wireless Account
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Cannot activate prepaid service after purchase of $300 for 1 year plan
I recently ordered the AT&T prepaid $300 for 1 year promotion from the AT&T site on Monday, January 6th . I received my SIM card and my number port status from my prior carrier shows as confirmed. However, whenever I try to activate, I get a GA309: "We hit a snag" error. Because AT&T hasn't activa
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• Account & Usage
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APPROVED BY NTL VERIFIER FOR ACP
I was approved for the ACP and a Lifeline program and I wanted to get ACP benefits with you guys. My application ID [EDITED per Community Guidelines]
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• Plans & Features
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Change primary user
My wife and I are both on our wireless account. When we established it I had a separate business account and so we made her primary on this one. She doesn’t want to deal with it plus if we switch I can get the veteran discount. since we are already on the account, it goes to my email and my credit
Questions
• Wireless Account
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3G Wireless Home Phone Upgrade Emergency
On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to
Questions
• AT&T Phone Equipment
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How to Cancel Prepaid Account – Information from AT&T
AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service. To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in
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• Account & Usage
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location history
is there a way to get your location for 1 specific day when you do not have the device anymore? I have tried and tried everyway I know how and cannot get the information I need!! Its very important please help!!!!
Questions
• Android
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Data plan
I just payed yesterday but changed my plan to 40 instead and it charged me twice.
Questions
• Plans & Features
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Why am I paying $60 for fiber 300 when online is $35?
My plan on my account shows as Fiber 300, I received an ad in the mailbox that shows 3 different options of fiber plans. Fiber 300 for $35, fiber 500 for $45, and fiber 1 gig for $60. I went to check what plan I have and it shows I do have the fiber 300 but I have been paying $60.32 for over 2 years
Questions
• AT&T Fiber Account
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How to Access Billing History using the myAT&T app
Check out more features on myAT&T. Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n
Questions
• U-verse TV Account
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New password reset for old att.net email
I need to reset the password on my old att.net mail
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• AT&T Mail Login & Security
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My at&t prepaid account disconnected today but I just added money this sunday
My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help.
Questions
• Wireless Account
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Finding Account number.
Where does one find their Account number?
Questions
• Account & Usage