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Help I’m on someone else’s account and want off

I’m on a family members account from when I was living with them and want my number to be removed from it but they refuse to remove me what do I do?

Questions

 • Wireless Billing

96

2

0

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att debit card

I woukd like to know the balance on my att debit card please

Questions

 • AT&T Fiber Account

36

1

0

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Reward Center Not Working/Broken Link? HELP!

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

Questions

 • AT&T Internet Account

3.3K

12

0

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Device unlock

I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off

Questions

 • Other Phones & Devices

74

1

0

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Fraud alert over a call to reactive my account

I got a call (claiming to be AT&T) saying that I needed to revalidate account info in order to reactivate my account. As soon as I said I worked for ATT and asked what's up, he hung up. So, I'm assuming that was not really AT&T.

Questions

 • Wireless Account

105

3

0

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Can I reactive my SIM CARD from another country?

Hello! I have a AT&T sim card that I used in US between 2019/20, I will go back and I still have this SIM. I would like to active a prepaid AT&T method plan from Italy before I travel but I need to be sure that this SIM Card is still activated. How can I do it? Thanks for help.

Questions

 • Account & Usage

138

1

0

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Cell booster

I bought this device used. How can I register it and activate it. Says Serial number is already used. Please Help 

Questions

 • AT&T Cell Booster

62

8

0

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

113

4

0

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DIRECTV.Net Email Changes - FAQs From The AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  What is changing?WildBlue Internet service and billing through DIRECTV will no longer be support

Questions

 • AT&T Internet Security

1.6K

2

0

0

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AT&T customer with PrePaid $2 daily plan needing data access for US visit

We are long time AT&T customers and used to have a monthly plan while living in the US. When we moved to Uruguay in 2009, we switched to pre-paid plans so we could use the same cell numbers for visits to the US - approximately three trips a year for about two weeks each. We have faithfully added

Questions

 • Plans & Features

424

3

0

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Sbcglobal.net recovery

So somehow my sbcglobal.net email logged itself out, and I don’t remember the password, because it was created 20+ years ago. I can’t figure out how to recover or change it, especially since I can’t remember the security question answers, from that time period. Is there anyone who can help me?

Questions

 • AT&T Mail Login & Security

83

1

0

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Data plan

I just payed yesterday but changed my plan to 40 instead and it charged me twice.

Questions

 • Plans & Features

43

2

0

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Need to chat with customer service from Scotland - or call with WhatsApp - any tips?

My son cancelled his account before I could transfer to my own account or port my number to another provider. I would rather stay with AT&T on my own account.  But now that he's cancelled his account, I can't login to chat.  AND, I'm currently in the UK, so can't just call customer se

Questions

 • Wireless Account

106

3

0

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Cannot activate prepaid service after purchase of $300 for 1 year plan

I recently ordered the AT&T prepaid $300 for 1 year promotion from the AT&T site on Monday, January 6th . I received my SIM card and my number port status from my prior carrier shows as confirmed. However, whenever I try to activate, I get a GA309: "We hit a snag" error. Because AT&T hasn't activa

Questions

 • Account & Usage

1.2K

1

0

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Can't log into my account

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

Questions

 • Account & Usage

144

1

0

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Moving to UVerse to AT&T TV

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

Questions

 • U-verse TV Equipment

199

1

0

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I can't find my account number

Hello, my names Brian (Edited as per community guidelines). I have service through you at (Edited as per community guidelines) Davidson County. I can't seem to find my account number

Questions

 • Wireless Account

160

1

0

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ATT charged me 4 times in 2 days, how can I get the 3 extra payments refund?

I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?

Questions

 • More AT&T PREPAID Discussions

69

1

0

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My AT&T Account Not Showing Wireless Service

My AT&T account only shows my internet. It does not show my wireless service, although my internet and wireless are bundled together. Any suggestions on how to get this resolved?

Questions

 • Wireless Account

52

2

0

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

Questions

 • U-verse TV Equipment

86

1

0

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