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Releasing a subaccount
Can a subaccount be 'untied' from the main account to be used by the other person without affiliation to the main account that established it? Like husband and wife had an @sbcblobal.net account. Husband used the main email address, wife used a subaccount email address. They divorce.
Questions
• AT&T Mail Features
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Autopay Discount on Internet/TV?
Is there a discount to be on autopay if you don't have AT&T Wireless and just have Fiber Internet and U-Verse? Thanks.
Questions
• AT&T Fiber Account
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Can't get help on bill
I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
Questions
• Wireless Billing
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ATT account locked, unable to log in
Hi, my email account has been locked for about a day due to too many failed login attempts. I can't login on any device, which is very problematic. What should I do now?
Questions
• AT&T Internet Account
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Cutting Out My Uverse TV Service
If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?) I'm mostly watching streaming channels through Roku. Are there routers or adapters for TVs w
Questions
• U-verse TV Equipment
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Recover Prior Phone Records
I am needing to recover a couple of months worth of phone records from 2015. Is this possible?
Questions
• Wireless Account
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I can't find my account number
Hello, my names Brian (Edited as per community guidelines). I have service through you at (Edited as per community guidelines) Davidson County. I can't seem to find my account number
Questions
• Wireless Account
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ATT charged me 4 times in 2 days, how can I get the 3 extra payments refund?
I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?
Questions
• More AT&T PREPAID Discussions
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Different color phone on account
So I noticed my iPhone shows pink on my account but i have a green one? Should this be something I have to fix or just a glitch. It took forever for them to get my line working I would hate to call and have them move things around and I’m out of service again. :/
Questions
• Apple
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Cancelling Autopay prepaid
Hi,I signed up for a prepaid sim card in January in Virginia and have recently left america back to my home country australia due to coronavirus and obviously want to cancel my auto payments as i no longer need to use the sim card. I don't have an at&t login online to cancel the autopay and am not s
Questions
• Account & Usage
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Switching to internet only
Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.
Questions
• AT&T Internet Account
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Need to chat with customer service from Scotland - or call with WhatsApp - any tips?
My son cancelled his account before I could transfer to my own account or port my number to another provider. I would rather stay with AT&T on my own account. But now that he's cancelled his account, I can't login to chat. AND, I'm currently in the UK, so can't just call customer se
Questions
• Wireless Account
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Device unlock
I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off
Questions
• Other Phones & Devices
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Unable to get to http://192.168.1.254/
Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward
Questions
• AT&T Internet Account
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Phone marked as stolen and it's not
I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan
Questions
• Samsung
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AT&T customer with PrePaid $2 daily plan needing data access for US visit
We are long time AT&T customers and used to have a monthly plan while living in the US. When we moved to Uruguay in 2009, we switched to pre-paid plans so we could use the same cell numbers for visits to the US - approximately three trips a year for about two weeks each. We have faithfully added
Questions
• Plans & Features
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DIRECTV.Net Email Changes - FAQs From The AT&T Community
The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com. What is changing?WildBlue Internet service and billing through DIRECTV will no longer be support
Questions
• AT&T Internet Security
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Can't log into my account
I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec
Questions
• Account & Usage
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Network locked / Fraudulent device given
I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple
Questions
• Apple
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Online Account access
PLEASE, PLEASE JUST HELP ME GET ONLINE!!!
Questions
• Wireless Account