Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (3.5K)

Relevance

Accepted Solution

Official Solution

Releasing a subaccount

Can a subaccount be 'untied' from the main account to be used by the other person without affiliation to the main account that established it? Like husband and wife had an @sbcblobal.net account. Husband used the main email address, wife used a subaccount email address.  They divorce. 

Questions

 • AT&T Mail Features

42

1

0

Accepted Solution

Official Solution

Account nickname is not changeable?

I have an account with several phone lines.At some point I have changed primary phone number, so the account defaulted to the next number as primary and was given that phone number user's nick name.Now I have my account, my billing information, but the nickname of it reflects just one user's name, i

Questions

 • Account Features

1.1K

3

0

0

Accepted Solution

Official Solution

Wifi texting and calling

Will calls and text made over wifi with cellular service off show up on my bill or call/text log?

Questions

 • Wireless Account

55

1

0

Accepted Solution

Official Solution

How do I cancel my ATT Prepaid account?

How do I cancel my account?

Questions

 • Account & Usage

319

2

0

0

Accepted Solution

Official Solution

How can I turn the ringtone off from a Name I have saved under several unwanted callers?

I Constantly get calls from the same Company but calling me with a different Number and Area Code sometimes several times a day at different hours also. I Do Not Want to use the Phone Call Blocker At&t has because I don't want to pay for it and it blocks All calls even Important calls I do want

Questions

 • Android

34

2

0

Accepted Solution

Official Solution

Printed messages

Hello, Would it be possible to get a print out of the text messages of this line from 10/01/2022-10/31/2022?

Questions

 • Account & Usage

64

3

0

Accepted Solution

Official Solution

Using Prepaid Account Balance as Payment

I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d

Questions

 • Account & Usage

141

1

0

Accepted Solution

Official Solution

Delete iMessage from phone log

Is there a way to permanently delete iMessages from my account? Not just my phone

Questions

 • Wireless Account

279

10

0

Accepted Solution

Official Solution

CARE CODE: 205.2 [LU003] Unable to Login to Email

I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,

Questions

 • AT&T Mail Login & Security

219

4

Accepted Solution

Official Solution

Trying to return Gateway

I was sent a new gateway with no return instructions for the old gateway. After some digging I found on the website that I needed to take it to UPS or Fedex. A week had gone by the time I found this out and I didn't have time to take it in until the following weekend. That's when the automated phone

Questions

 • AT&T Internet Equipment

154

5

0

Accepted Solution

Official Solution

Closed

Outside US without access to my AT&T account but need to pay bills and retain number

Hello, I am currently outside the US and unable to access MY AT&T account online. I want to retain my number and pay all the due bills.I tried calling multiple times with another US number to +1.314.925.6925, however, I was never able to talk to a representative.Please help me pay my at&t bills and

Questions

 • More AT&T PREPAID Discussions

62

3

Accepted Solution

Official Solution

Roaming on my prepaid plan

I cannot seem to enable roaming for my prepaid plan. My phone is effectively out of commission. I cannot even receive text messages from my banks, etc. Is it possible to activate roaming with a prepaid plan?  

Questions

 • Plans & Features

92

3

0

Accepted Solution

Official Solution

Prepaid acp account deactivated

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

Questions

 • Plans & Features

95

4

0

Accepted Solution

Official Solution

Need 12 mo. history of my account

where must i go to find this account history to copy?

Questions

 • Wireless Billing

1.2K

4

0

0

Accepted Solution

Official Solution

Need my name removed from account asap!

How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.

Questions

 • Wireless Account

44

1

0

Accepted Solution

Official Solution

How to keep the phone number after disabling ATT wireless

I'm traveling outside the country for 6 months and I want to discontinue ATT wireless. How do I keep the number so I can activate the same number after I return back?

Questions

 • Account & Usage

60

1

0

Accepted Solution

Official Solution

Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

Questions

 • Wireless Billing

575

3

0

Accepted Solution

Official Solution

SCAM ALERT!?!

Aloha,  I’m not a AT&T customer, but I received this text message this am and wanted to let you guys know about it! I believe it’s a scam! HeyAT&T it would be nice to get some type of reassurance about this issue that’s probably going around! Please let us know if it is a scam! (I d

Questions

 • Wireless Account

128

1

0

Accepted Solution

Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

Questions

 • U-verse TV Account

2.3K

2

0

0

Accepted Solution

Official Solution

Device type on my account is INCORRECT

I added my Apple watch to my account today at a store. I logged into my account add the added phone number is correct but the device type is INCORRECT! They have my watch phone number listed as a prepaid android phone!! Is there any way for me to change it to my Apple watch without bringing it to a

Questions

 • Wireless Account

396

4

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.