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Find a lost phone

My girlfriend lost her phone. We don't have an account together. Is it possible to find her device using my phone?

Questions

89

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Changing my form of payment

I recently changed banks and closed out the old card, but when coming in here to put the new card for my auto pay on the site it needs me to verify the old one, which I can’t do cause it has the card number saved not the account number saved so I can’t change it. What do I do?

Questions

95

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Samsung Watch 4 LTE and Vacation Hold

I am thinking about buying Sansung Watch 4 with LTE. During 4 months/year I would like to not have to take my phone on hikes with me. I understand it would be about $10/month to add the watch to my wireless plan. What I cannot find info on is how much it would cost me to put the phone on vacation h

Questions

51

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re: setting up pre-paid abroad

Hello, There are no fields to input a non-USA-formatted address when placing an order for prepaid data coverage and a new SIM card to be shipped while abroad. Any suggestions as to how to navigate this issue and continue to set up a pre-paid account? 

Questions

122

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Trade in packaging

I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?

Questions

126

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AT&T Rewards appears to be a scan orchestrated by AT&T to solicit service

After grueling hours of being on the phone with AT&T reps (5+hrs in one night), being lied to about 85% of my order from a rep just to get a sale; transferred over and over again to wrong depts, hung up on, given non-working/wrong/disconnected phn #s; lied to twice about installation (comfirmed

Questions

104

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0

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Prepaid account access denied

Why has my Prepaid account been closed? I have two prepaid accounts for me and my wife. As we are living abroad, we cannot use our PP ATT#. While we are away, we are on a 25cent/min plan to hold onto our account, we have been paying $25 every 3 months. Two days ago, a payment was due I tried to acce

Questions

125

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Received a text saying I have access to HBO MAX, but can't seem to log in?

I received a text message saying my unlimited plan gives me access to HBO Max. Whenever I try to log in I keep getting a "It looks like your AT&T subscription does not include HBO Max. If you believe you have received this message in error, please contact your provider." error. I was planning on

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1.1K

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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

Questions

103

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Security breach wifi id theft unfair charges

Reembursement and or return to unaffected payment amount is requested due to unauthorized user, who  through my at&t wifi account, was able to also attain my banking and other private accunts. Due to this breach in security through this at&t internet account, my autopay for my home wif

Questions

214

2

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ROOT ACCESS ERROR

What is this and how do I fix it?

Questions

177

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ACC suspended and need to pay - not even an AT&T customer.

I live in a completely different country - not even an American citizen. No idea what AT&T even was until I kept getting billing info from them. Am unable to fill out the fraud form as I need a security number - whatever that is??? This is the email I get sent. It doesn't have my name attache

Questions

186

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What happened to the prepaid 90-day cellular data plans?

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

Questions

137

3

0

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I didn't make an ATT account

I have never heard of ATT and I never opened their site until now. I got an email from ATT telling me to confirm my email address and that I made an account and I enrolled for paperless billing, I even live in a country where I cant access ATT unless I use a VPN. how can I fix this?

Questions

122

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Plan service account closed can I get prepaid service now

I was a loyal customer paying my bills on time etc. Until due to my misfortune I couldn't pay I was gone for some time 1yr to be exact I call to reestablish my account its been canceled I can't afford the balance it's unfair can I get a prepaid until I straighten my plan situation.

Questions

81

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Change voicemail pin

Not visual voice mail. Supposedly I have a voice mail somewhere else. I have had my service since 1996. I DO NOT remember this passcode.

Questions

85

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Closed

Serious answers and responses only, PLEASE!!

My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able

Questions

251

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Remove my email from the subscription.

Remove my email from the subscription.

Questions

41

9

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System does not recognize identifying information upon login

When logging in to my laptop, I am prompted to verify my personal information. When I enter that data, it says that it cannot verify my information and then lets me in to my mail. After several logins, it then sends a CARE CODE 205.2 message, asking me to reset my password. Throughout the entire t

Questions

172

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Account recovery for lost device

Lost device

Questions

135

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