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Access Prepaid account ( www.paygonline.com.)

I have been trying to access my Prepaid (GoPhone) account for several weeks now, and once I click to access/manage "prepaid", it brings me to the "can't access page". Is anyone else having this same issue???

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664

13

0

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Closed

College student discount

I'm wondering if you offer discounts for college classes

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2.2K

6

0

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Account suspended for non payment, but I want to swtch providers.

I've been an ATT customer way before the iPhone came out 10yrs ago. Currently my account got suspended for non payment due reduced hours in my job since the wildfires started back in December, then we got the mudslice and I havent work much since then. I owed 2 months Jan & Feb which I made partial

Questions

1.5K

8

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Exit from family plan prepayment and keep my phone number

Tell me, please, how to exit the prepaid family plan and keep the phone number? I am not the account owner. After leaving I want to change operator. please tell me how to do this step by step? Thank you

Questions

455

7

0

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Denied new account service for no reason

I had my most frustrating experience with AT&T just now. I was on a call with them for over an hour trying to switch from T-Mobile and bring in 2 lines. After spending an hour the fraud lady comes on the line and says your application is denied without giving any reason. ? I have lived same addr

Questions

2.6K

18

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Video Management

I have the best data plan ATT offers, however I receive errors when I try to go to my data usage to turn off the Video Management settings. I want to utilize the 4K streaming that I pay for. It's really frustrating getting passed around Everytime I call ATT, and never resolving the issue...

Questions

459

2

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AT&T ACCOUNT NUMBER

Can you please point me in the right direction on how to find my AT&T Account number for AARP?

Questions

75

1

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Help logging into sbcglobal.net email account

I have been logged out of my sbcglobal.net email and am unable to log back in. I am being looped all over the internet . The at&t site is not working for me as well. How can I reset my password and log in?

Questions

72

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Arbitration demand

Is there support email I can send my demand over faster or fax

Questions

82

1

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Reactivate SIM card

If I've stopped auto prepaid for a long time, Will the account be deleted? Is it possible to reactivate my SIM card?

Questions

266

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How to get a Account

I plan to join the AT&T internet plan, but I can't create an account, because when I want to create an account, it only shows me to let find your account. Should I first call the company and tell them my plan before I can create an account

Questions

179

1

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

48

1

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Past records

I am needing to get my old phone records from 2016-present

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163

1

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question about bills

We suspended our AT&T account in early January, but we're still getting bills, with no explanation about what the bill is for. Today I tried to call the regular number (800-288-2020) to inquire about this, but couldn't get through the automated phone setup. I was told I had to pay $7 for an all

Questions

117

2

0

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Ridiculous hold time for recent order

Hi there. I have been on hold for over TWO HOURS for assistance with an extra letter added to my email address for an order. Can anyone get in touch???

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34

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What happened to the prepaid 90-day cellular data plans?

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

Questions

132

3

0

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Locked out of my AT&T email—AGAIN! Infuriating! AT&T, fix this!

Back in June, I got a message that I was locked out of my SbcGlobal email because "too many attempts" to access it with the wrong password were made. (I had the correct password stored in my computer since I created the email address in 2002). After much runaround, an AT&T tech got me on the pho

Questions

120

3

0

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Unable to sign into my account due to someone stealing old device

Someone stole my Apple iPhone 7 plus so I bought a new device and in order to transfer my account to a new one I have to be able to sign into my account but I'm unable to I can't talk to a person for some reason probably because I can't sign into my account and this isn't helpful to me at all. All I

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48

3

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I don't know my login information

My phone was stolen and I don't know my login information. How do I log into my account?

Questions

125

2

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Can't access my email account

I no longer have service with at&t and I don't know my account number and I'm unable to log in to my [email scrubbed] account Can someone help me please?

Questions

358

1

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