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After grueling hours of being on the phone with AT&T reps (5+hrs in one night), being lied to about 85% of my order from a rep just to get a sale; transferred over and over again to wrong depts, hung up on, given non-working/wrong/disconnected phn #s; lied to twice about installation (comfirmed
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AT&T Fiber Ordering
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I need to locate our business account representative. TMobile, Verizon - BOTH very easy to deal with for this... AT&T?... on hold for the second time today - dead air - going on 45 minutes... and being told that with a business plan?... there is no account rep? Are you kidding me? I
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AT&T Internet Installation
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I plan to join the AT&T internet plan, but I can't create an account, because when I want to create an account, it only shows me to let find your account. Should I first call the company and tell them my plan before I can create an account
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AT&T Internet Account
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I can't send or receive messages with my AT T email account..Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help.
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AT&T Internet Account
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I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a
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Phones, Tablets & Devices
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Hey so i let my friend add me to his account. I left my phone provider and all of it. My friend has recently passed away and now i cant use my phone or can’t get verified to be on the account. How do i get my number released ? I was able to find out the bill has been racked up to 700-800$ though. I
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Phone & Device Upgrades
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Hello there, I am trying to add an additional user to my prepaid account but when I try to do so, I keep getting a 'Subscriber is not valid' error. I am thinking the number must be ported over but I am unsure how to go about doing that. The number is attached to a T-Mobile account that is NOT
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Account & Usage
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My phone was stolen and I don't know my login information. How do I log into my account?
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More AT&T PREPAID Discussions
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I want to change my monthly (30 day) prepaid plan (plus the three additional multi-line plans on my account) on July 9, via web acct, one day before the new 30 days roll over. Currently, there is over $200 in the account. The new plans will cost a total of $80 after multi-plan discounts. Can the c
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More AT&T PREPAID Discussions
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Why has my Prepaid account been closed? I have two prepaid accounts for me and my wife. As we are living abroad, we cannot use our PP ATT#. While we are away, we are on a 25cent/min plan to hold onto our account, we have been paying $25 every 3 months. Two days ago, a payment was due I tried to acce
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More AT&T PREPAID Discussions
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Lost device
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More AT&T PREPAID Discussions
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I recently changed banks and closed out the old card, but when coming in here to put the new card for my auto pay on the site it needs me to verify the old one, which I can’t do cause it has the card number saved not the account number saved so I can’t change it. What do I do?
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More AT&T PREPAID Discussions
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What is this and how do I fix it?
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More AT&T PREPAID Discussions
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If I've stopped auto prepaid for a long time, Will the account be deleted? Is it possible to reactivate my SIM card?
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Account & Usage
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I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st
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Account & Usage
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Where does one find their Account number?
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Account & Usage
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I have bought a mobile which is not reported but when requesting unlocking it tells me that the equipment is still under contract... what can I do?
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Other Phones & Devices
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i no longer have the mobile number that i linked to my gmail 2 step verification.
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Samsung
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I need to transfer over 48,000 photos to an external hard drive, a huge USB or several. From my Galaxy note9 . Wireless and Hotspot are too slow - will take weeks! Will ATT store do this as I got new phone from them? Do they have the capability? Give me other suggestions. I went to Walg
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Samsung
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I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?
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Phone & Device Upgrades