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Do you have at least one valid contact phone number on your Digital Life account?
A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.
Questions
• Other
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I’ve been in Spain for the last 6 days. I’m on a deployment.
Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times. Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a
Questions
• Apple
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Need 12 mo. history of my account
where must i go to find this account history to copy?
Questions
• Wireless Billing
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Multiple Discounts
Can you have more than one discount on your wireless account? Ex. Teacher discount and AARP both discounts off same wireless account.
Questions
• Device Features
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New AT&T Fiber Install/Billing Questions
Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man
Questions
• AT&T Fiber Installation
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How to find account #
I have had my prepaid Iphone SE for 3 years or so and I am trying to transfer my current number over to a new phone. I don't have my account number on hand and i cannot find it anywhere on the prepaid at&t site even after i logged it to my account (using my cell number). I need the account number to
Questions
• Account & Usage
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Account nickname is not changeable?
I have an account with several phone lines.At some point I have changed primary phone number, so the account defaulted to the next number as primary and was given that phone number user's nick name.Now I have my account, my billing information, but the nickname of it reflects just one user's name, i
Questions
• Account Features
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The account has been disconnected/ how to connect outside the U.S.
I found my account can not be signed in and it asked me to connect Customer Service. But I am currently not in the U.S., is there any email address that I can access to AT&T Customer Service? Thank you for reading and have a nice day.
Questions
• Account & Usage
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Transfering current GoPhone number to a Freedom Pop account.
I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance. wkmatl
Questions
• More AT&T PREPAID Discussions
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How do I cancel my ATT Prepaid account?
How do I cancel my account?
Questions
• Account & Usage
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Outside US without access to my AT&T account but need to pay bills and retain number
Hello, I am currently outside the US and unable to access MY AT&T account online. I want to retain my number and pay all the due bills.I tried calling multiple times with another US number to +1.314.925.6925, however, I was never able to talk to a representative.Please help me pay my at&t bills and
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• More AT&T PREPAID Discussions
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Roaming on my prepaid plan
I cannot seem to enable roaming for my prepaid plan. My phone is effectively out of commission. I cannot even receive text messages from my banks, etc. Is it possible to activate roaming with a prepaid plan?
Questions
• Plans & Features
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Where do I find the account number for my AT&T Prepaid account?
According to https://www.att.com/support/article/my-account/KM1022998/ I'm supposed to go to Profile > Sign-in info. Scroll to My linked accounts. There is no Profile menu when I log in, but there is "Profile & Settings". However, there is no "Sign-in info" selection on that screen, no
Questions
• Wireless Account
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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.
I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the
Questions
• Plans & Features
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Activated SIM, but can't login or use phone
I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa
Questions
• Phones, Tablets & Devices
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SCAM ALERT!?!
Aloha, I’m not a AT&T customer, but I received this text message this am and wanted to let you guys know about it! I believe it’s a scam! HeyAT&T it would be nice to get some type of reassurance about this issue that’s probably going around! Please let us know if it is a scam! (I d
Questions
• Wireless Account
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Can't sign in or create a new account
I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p
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• More AT&T PREPAID Discussions
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How can I receive SMS and make phone calls in Asia?
I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!
Questions
• More AT&T PREPAID Discussions
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PROOF OF PURCHASE
I purchased an iphone from at&t back in july of 2018. I honestly cannot recall whether this phone was purchased online or at the retail store in my hometown. I no longer carry an account with at&t, but I am 100% the phone is paid off and is mine free and clear, however I don’t know how to go
Questions
• Apple
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Using Prepaid Account Balance as Payment
I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d
Questions
• Account & Usage