
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
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A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.
Questions
• Other
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Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp
Questions
• Account Features
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Closed
How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]
Questions
• HBO Max Account & Billing
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As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?
Questions
• U-verse TV Account
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I got this text from [EDITED]>Hi, it's AT&T. To continueusing our services, pleaseverify account ownership toprevent permanent accountsuspension. and it took me to this page…. [EDITED per Community Guidelines] is this legit?
Questions
• Wireless Account
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I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance. wkmatl
Questions
• More AT&T PREPAID Discussions
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I jus activated my hotspot 3 days ago and was told that my at&t account password would be the last four digits of my phone number but when I try to login to on paygonline for at&t it doesn't work. When I try to select the option to send a confirmation code to my account via text, my hotspot
Questions
• Account & Usage
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I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!
Questions
• More AT&T PREPAID Discussions
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Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man
Questions
• AT&T Fiber Installation
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How do I see my up coming bills and changes I've made to my plan?
Questions
• Wireless Billing
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I changed service provider on one of our cell phones last year so that number no longer appears in my ATT account. How can I access the call history on that number while it was serviced by ATT?
Questions
• Wireless Account
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What is the process so that I may bring my old number with me from my old carrier?
Questions
• More AT&T PREPAID Discussions
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Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool
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• More AT&T PREPAID Discussions
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Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times. Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a
Questions
• Apple
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I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa
Questions
• Phones, Tablets & Devices
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
Questions
• Phones, Tablets & Devices
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I have had my prepaid Iphone SE for 3 years or so and I am trying to transfer my current number over to a new phone. I don't have my account number on hand and i cannot find it anywhere on the prepaid at&t site even after i logged it to my account (using my cell number). I need the account number to
Questions
• Account & Usage
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I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
Questions
• Wireless Billing
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I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea
Questions
• Account & Usage
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Can a subaccount be 'untied' from the main account to be used by the other person without affiliation to the main account that established it? Like husband and wife had an @sbcblobal.net account. Husband used the main email address, wife used a subaccount email address. They divorce.
Questions
• AT&T Mail Features