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Search Results (4)
Customer service and install issues
I ordered services for my new house on Feb. 28th 2018 and schedule my install for March 17th. I get my confirmation email. 2 days later I get an email from ATT (no call or anything) rescheduling me for Monday March 19th. I call the number because I’m not available. I had to call 3 times because no o
I noticed another post needing help with their ANR account, mine was deactivated for some reason while I'm still gainfully employed with the retailer. Been so for 5 years. The other post says to contact my ATT AE. What happens if my AE threw a fit and quit his job now we don't have one? Who do I tal
Horrible Customer Service
I switched from verizon to att six months ago, and since then our account has never been stable. We received late charges when auto payment was randomly shut off. Our account was erased accidentally. We finally thought we had everything stable, but we cannot see our bill. My wife and I have spent nu
Online Account Access
Issue with Previous Homeowner Not Cancelling Account at Address
I've recently moved to a new home, and I'm attempting to have Internet Service and an account set up at that home, but the employees at the AT&T store in my area have been unable to set it up. They've told me that the previous owner's service is "still active" at the address and that they would have
AT&T Internet Account