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Cannot log in to AT&T Messages

I set up AT&T Messages on my phone, and it appears to be working fine. When I attempt to log in to https://messages.att.net with my AT&T Access ID I get the error below (ignore the LastPass indicators). I know I'm typing the correct  I'm able to log in and see my bill/usage b

Questions

 • Online Account Access

7.2K

3

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0

Accepted Solution

Official Solution

Replacing a phone and SIM at the store?

I have no phone to contact AT&T at the moment. I also wanted to know what information I need to bring to AT&T in order to get a new one. I am under my dad's plan and have no information on that. I only know my phone number and have my ID if that's of any use.

Questions

 • Phone & Device Upgrades

1.3K

3

0

0

Unsatisfied with customer service

Hi, I recently signed up with AT&T recently. I was recommend that AT&T had great services. However, after signing the contract, I have encountered nothing but issues with this provider. Have I made the wrong decision?  First, I visited a retail store and bought 2 new phones, one of which was in stoc

Questions

 • Wireless Account

228

3

0

0

Can multiple options be provided to confirm identity when signing into account?

My issue is somewhat peculiar and I've already called customer care to experience the call this and that department run around.     Well, I have several lines on my account.  None of them are for me, they're all for my parents and nieces/nephews (to help them out financially).  T

Questions

 • Online Account Access

155

1

0

0

Cant logon prepaid account with 10 diigit acct number and 4 digit pin, but AT&T can....why?

I am not been able to login to my AT&T prepaid account from my home PC.  I go to www.paygonline.com which brings up the login page.  I type in my 10 digit phone number and my 4 digit pin and I get a message that says Error!The system cannot sign you in at this time. Call 611 for help. When I speak t

Questions

 • Account & Usage

227

1

0

0

Overseas suspending account

I made sure on the day I was leaving US that i wish to suspend my account for the ten dollar fee. I called the person and talked to him for an about an hour. My debit card was stolen in the US and I had to reissue the card. I'm in Italy and I for my got my phone stolen yesterday. I wanted to go to m

Questions

 • Online Account Access

193

1

0

0

International travel and no service

Hello, I'm having an issue, I'm traveling in a foreigner country and I need hire the service for international coverage (AT&T international daily service or AT&T passport service). But I can't do it because I have "No Service" in my phone so I can't login in AT&T website because they require the cod

Questions

 • Online Account Access

108

1

0

0

No account access in Europe

I opened a new account last month and I set up a user ID and password while home.  I’m traveling in Europe now and cannot access the account to pay my bill.  When I try to recover my ID and/or password using my email it says, no such email exists in our system and yet I receive emails from AT&T.  Ho

Questions

 • AT&T Fiber Account

344

1

0

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My ATT app, changes no good!

I'm sure I'm not the only one who is missing the information which has been removed from the My ATT app recently.   It was a full service app, now, not so much. 1.  No longer have the comparitive use bars with days left in bill cycle. 2.   No information on sponsored data use. 3.   Have to dig well

Questions

 • Online Account Access

288

0

0

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