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Do you have at least one valid contact phone number on your Digital Life account?

A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.

Questions

 • Other

1.1K

1

0

0

Change of plan

I am currently under my parents' family plan. My husband and I are comparing AT&T with other wireless providers by cost, data, and coverage. Is it

Questions

 • Wireless Account

15

1

0

I cannot get through to activate my phone

Yesterday I was on the phone 3 hours. Today I am on the phone again. There is no one there. There is no one to pickup the phone at ATT! I spoke to

Questions

 • Account & Usage

29

1

0

Adding devices

I have my mobile plan through AT&T and recently got TV and internet, too. However, they are separate plans with separate bills. Would I save money if

Questions

 • Other Phones & Devices

7

1

0

My 2 year installment plan should have been payed off already!

I can't get any help from anyone! My phone should have been payed off in March and I only had $31 left to pay on it, now you guys tacked on $158 to pa

Questions

 • Wireless Billing

20

3

0

My Bill is Incorrect and I'm Tired of AT&T

My bill is incorrect. I never wanted unlimited. I was told last time I asked to lower my bill that the only thing that could be done is an upgrade to

Questions

 • AT&T Internet Plans

17

1

0

Logging in

Anytime I try to log in to my payphone account, it tells me the system cant log me in at the moment, and to cal 611 for assistance. The thing is, I'm

Questions

 • Account & Usage

8

1

0

Billing Dispute

----- Forwarded Message -----From: "Marc (edited per community guidelines)" <[email scrubbed]>To: "[email scrubbed]" <[email scrubbed]>Cc:

Questions

 • U-verse TV Account

46

1

0

Moving Services

I am trying to have my services moved over to a new address and no one is answering the phone. Every time I call, the line rings once, picks up, and t

Questions

 • AT&T Internet Account

24

1

0

Offer on 2 out of 4 trade-in is still pending after multiple calls to customer service center

I switched from Verizon to AT&T around thanksgiving last year and my misery started since then. I had switiched under the offer of getting USD 700 per

Questions

 • Wireless Billing

12

1

0

Question about purchasing sim card kit question (returning US citizen trapped in India)

Hi,I'm currently in India under lock down (I've been in india since September). April 20th I return and will go to Maryland. I have an unlocked iPhon

Questions

 • Account & Usage

8

2

0

Countless people post nearly identical issues on here and AT&T still pretends to be surprised by it

After only looking over a few pages on this forum, it's immediately apparent that there is a chronic and pervasive issue with AT&T's online and phone

Questions

 • Wireless Account

1.3K

1

0

0

Trandferring from iPhone 8 to iPhone 11 and Having Issues Connecting to Cellular Data

I have transfered everything over to my new phone but I am unable to connect to the cellular data/AT&T network on my new device. I don't know wher

Questions

 • Data & Messaging Features, Internet Tethering

5

1

0

PORT not done

Its been over 72/hours and Consumer Cellular is still waiting for response form ATT to release so that my service can start. I am with out a phone

Questions

 • Wireless Account

12

1

0

Why do my AT&T calls dropout and disconnect only when speaking with AT&T customer service representatives?

Why do my AT&T calls dropout and disconnect only when speaking with AT&T customer service representatives?

Questions

 • Wireless Account

7

1

0

Phone bill after attempt of cancelling the service

Hi, I tried to cancel my number related with AT&T due to the plan of moving the States to a foreign country. I visited local AT&T store to

Questions

 • AT&T Phone Account

7

1

0

Problems at cancelling prepaid contract (auto-pay) from Germany

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the

Questions

 • Account & Usage

25

1

0

Reset my Online Sign in Password

I am not in the States so my sim is not active, hence I am unable to reset my password via text message or voice mail. Is there a way I can reset my p

Questions

 • Account & Usage

10

1

0

Issues with Returning a Device and being charged for 8 months. Next steps?

I purchased a phone online with AT&T at the end of September and immediately returned it because it was too large (11 pro max). I tried to return it

Questions

 • Wireless Billing

23

1

0

System Error - Charge Backs - Cancelled Lines

Hello, ​ I ordered two additional lines of service and phones about two months ago. The orders never arrived and I contacted ATT regarding this issu

Questions

 • Wireless Billing

11

1

0

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Visit the Community How-To.