Can a subaccount be 'untied' from the main account to be used by the other person without affiliation to the main account that established it? Like husband and wife had an @sbcblobal.net account. Husband used the main email address, wife used a subaccount email address.  They divorce. 

I’m wondering if there is an address to send a letter to AT&T regarding the death of an account holder. I don’t live near one.  Thanks.

Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an

I woukd like to know the balance on my att debit card please

I need to sign in to get my internet working but I don't have an account number - mine is free so no bill, and it doesn't recognize my phone number

I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa

Hi, my email account has been locked for about a day due to too many failed login attempts. I can't login on any device, which is very problematic. What should I do now?

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

I cannot seem to enable roaming for my prepaid plan. My phone is effectively out of commission. I cannot even receive text messages from my banks, etc. Is it possible to activate roaming with a prepaid plan?  

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

I'm not sure what's going on with my phone will not let me call out at all . I can't send or receive any calls or texts. I need to reload my a ccount but in order to get the twerporay pin number I would need to be able to receive texts

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance.  wkmatl

I'm doing seasonal work in central Alaska, and I recently lost my phone. The nearest AT&T store is three hours away and I have no good way of reaching it any time soon. I'm trying to contact customer service, but if I want to text chat with a representative, they want me to use my phone, or c

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool

I need to some of the data requested when activating att Sim card. Also, what if l nor have the ID, do l still be able to get a Sim card activated and work? Also I need to know, what if am in Africa and l would like to buy and activate my USA sim card online,  What are some of the re

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea

I found my account can not be signed in and it asked me to connect Customer Service. But I am currently not in the U.S., is there any email address that I can access to AT&T Customer Service?   Thank you for reading and have a nice day. 

I have had my prepaid Iphone SE for 3 years or so and I am trying to transfer my current number over to a new phone. I don't have my account number on hand and i cannot find it anywhere on the prepaid at&t site even after i logged it to my account (using my cell number). I need the account number to