Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (47)

Relevance

Accepted Solution

Official Solution

Whats the difference between the Access Internet Tiers?

What does .76, 1.5 on the $5 plan mean? And the 5 or 10 on the $10 plan mean? How fast is low speed internet? And is it unlimited data?

Questions

1.6K

1

0

0

Accepted Solution

Official Solution

"Access" Internet Program

What program do you have to get the internet for ten dollars for people on foodstamps,medicare,disability etc.

Questions

1.4K

1

0

0

Accepted Solution

Official Solution

Internet too expensive

I am a senior on social security and paying 47.00 for internet. Just saw ad for 10.00 internet you offer , how do I apply to get it?

Questions

827

1

0

0

Accepted Solution

Official Solution

DIRECTV.Net Email Changes - FAQs From The AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  What is changing?WildBlue Internet service and billing through DIRECTV will no longer be support

Questions

1.6K

2

0

0

Accepted Solution

Official Solution

Email Not Working - Troubleshooting Information from AT&T

Login and Email Solutions Resolve issues like: Password Issues Login/ Sign-in Issues Webmail solutions Compatible Browsers Email going to trash Client setup help POP Settings Spellcheck Mail Delivery Error Announcement: If you received an email to set up password recovery options

Questions

462.1K

143

Accepted Solution

Official Solution

Arris NVG589 - Long delays to access websites between Chrome, Safari, Wired and Wireless Connections

Hi,Having delayed responses to access websites, Yahoo, Mircrosoft, New York Times, CNN, etc. Sometimes I will need to uses Chrome as Safari takes 4 minutes or so to access websites, or sometimes use Chrome for the same reason. This is apparent using a fixed ethernet and/or Wireless connection; altho

Questions

879

6

0

0

Accepted Solution

Official Solution

How to restrict child's device access times

We have the AT&T U-verse router 5031NV-030.  Sadly, this router doesn't contain features most routers have for over a decade to restrict access times for specific devices. We want to restrict our 10 year old's tablet from accessing the wifi after 9pm on school nights. Sure, we can take the device ev

Questions

1.9K

2

0

0

Accepted Solution

Official Solution

Accessibility to Facebook Messenger

I know that att can only see time/date/type but my wife pays the house cell bill and knows my pass code.  With that info is there anyway for att to give out more info?  Especially since I have a rooted phone.  She knows nothing when it comes to putting spyware, key logger, make a clone of my phone, 

Questions

471

1

0

0

Accepted Solution

Official Solution

Can account holder access all emails

Does the account holder have access to emails icloud information data or text messages? Can a phone be shadowed? Or all my data & everything be seen by the account holder & can they manage what the authorized user is allowed to see?

Questions

1.7K

1

0

0

Accepted Solution

Official Solution

AT&T Smart Wi-Fi Extender - AirTies 4920

Accessing your Wi-Fi in every part of your house is no longer a problem with the The AirTies 4920! The AT&T Smart Wi-Fi Extender helps get a wireless signal to more areas of your home, giving you a better Wi-Fi experience to do what you want, where you want.    Interested? Order the

Questions

84.7K

44

0

Accepted Solution

Official Solution

Unable to access U-verse voice features

We had U-verse voice installed yesterday (we already had UV Internet and TV). Incoming and outgoing calling works well, but I can't access any of the phone features online. When I try to do that, I see an alert "This User does not have access to Voice Services." According to tech support, this is a

Questions

8K

8

0

0

Accepted Solution

Official Solution

RG Access Code Security Issues

I have a BGW210-700. When my system was setup, the Device Access Code was not changed from the default. Is there any significant security concern with this? How important is it to set a different Access Code?

Questions

741

2

0

0

Accepted Solution

Official Solution

AT&T's Parental Controls For Your Kids

Parental Controls and More with AT&T Secure Family™ Having a mobile device is a great tool that allows your kids to keep in touch with you. Not only does a mobile device give your kids access to the world via the internet but it allows your kids to talk to their friends, play online games,

Questions

82.3K

9

0

Accepted Solution

Official Solution

AT&T Remote Call Forwarding – Legacy Landline

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread

Questions

36.5K

7

0

Accepted Solution

Official Solution

Access from AT&T: Stay connected with affordable internet

AT&T is offering low-cost wireline home Internet service to qualifying households. Service availability and speed may vary by address. Opportunity awaits! Check availability and apply for the program here today!    Want to learn more?  Check out Access from AT&T FAQ's ne

Questions

2.7K

5

0

No longer able to access work email remotely

I have never had any trouble accessing my work email remotely until 2 days ago.  Tried using different browsers - Chrome, IE, Mozilla.  Get the same response: waiting for remote [name of firm I work for]No viruses or malwares have been found on my computer.No recent system updates. The IT guys at wo

Questions

427

1

0

0

att.net email not accessible for 13 days/constant loop of resetting password

I was logged out of my email address on Nov 1, 2018.  I attempted to sign back in and upon inputting my user ID (email address) and pressing next, I was sent to att.com and had to input info to reset my password.  I completed this process and went to sign back in and have been stuck in a constant lo

Questions

232

1

0

0

Unable to access email or reset password

I have an old email account with the @att.net suffix, that I still use a lot of correspondence.  With all the changes recently as ATT disentangles its email from Yahoo, my access has stopped.  I tried to remedy this by doing a password reset.  I used the challenge questions to verify my identity.  B

Questions

770

1

0

0

High speed from fiber wire only available across street when wire is on this side of street.

Fiber wire was run by our house a month or so ago and we speed up from 3 to 6 Mbps but the people across the street from the same wire in front of my house can get 1000 Mbps? I am on access so I could only get 10 Mbps anyway but my point is it seems like discrimination to me.  I don't understand bec

Questions

350

3

0

0

Internet

I tried to get AT&T Internet, Dial up would be ok but None of my Computers have the phone jack to work with dial up. DSL isn't offered in My Area even though for years we have begged for it and no one ever comes out to check to see if our lines and equipment can handle it. My Husband has offered to

Questions

533

4

0

0

Not finding what you're looking for?