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Captioning Issues

I am a new member of U-verse. I have been Deaf all my life. I have gone through every version of captioning imaginable. I switched to U-verse from Cox.  The captions are 6 inches off the bottom of the tv and top the when it is working on the upper part of the TV. I have gone through "Advanced Custom

Questions

 • Watching U-verse TV

80

1

0

0

Log into myAT&T from international location

I cannot log into myAT&T account while overseas in Europe, would like this restriction lifted (at least temporarily).

Questions

 • Online Account Access

92

1

0

0

People 10 yards away from me have ATT fiber but I don't

Hello anyone who is reading this. I recently found out that houses near my condo have att fiber availible but not in my area. The only att service avalible in my area is DSL. I've made so many complaints about your fiber optics being so close to be and net i do not have access to it. Since its so cl

Questions

 • AT&T Fiber Installation

349

2

0

0

Fraud - someone ordered iPhone using my account

About a week ago, I called up AT&T the moment I got an email about someone changing my personal details on my account. It turns out the change was made from an Apple store in another state and the person changed the address and name on my account. I reversed the changes and changed my security codes

Questions

 • Wireless Account

11.5K

16

0

ATT Digital Life - System Down, No Access (3/11)

Unable to access system through: iOS App Android App ATT Digital Life Tablet (recently replaced) Portal Page - https://my-digitallife.att.com/dl/#/home   All other internet in the house is functional. Good thing I’m home this weekend, and don’t need the remote functionality for my Pet-Sitter, etc.

Questions

 • Other

408

4

0

0

Can't create online account

I made a ATT email and I'm trying to add my account that I pay for, for Wifi and it keeps telling me I'm in eligible to add the the account on the My ATT app

Questions

 • AT&T Internet Account

51

0

0

0

Can I use my ATT Uverse router to block DOTA website during certain hours?

Hi, I have trouble with my 13-yr old son getting on DOTA in the middle of the night.  Can I block access to some websites on the  ATT Uverse router?  any help much appreciated! Thanks from a Very frustrated mom.

Questions

 • AT&T Internet Features

848

1

0

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No longer able to access work email remotely

I have never had any trouble accessing my work email remotely until 2 days ago.  Tried using different browsers - Chrome, IE, Mozilla.  Get the same response: waiting for remote [name of firm I work for]No viruses or malwares have been found on my computer.No recent system updates. The IT guys at wo

Questions

 • AT&T Internet Email & Security

402

1

0

0

NVG599 Gateway access issue

I have an NVG599 and I'm trying to access it at 192.168.1.254 but when I try to access it on my wired PC it gives me a "can't reach this page error" in both chrome and edge on windows 10. If I try to access it on my iPhone over the wifi, it works fine. I've tried resetting the gateway and rebooting

Questions

 • AT&T Internet Equipment

343

2

0

0

Cannot connect to a single, particular Web site URL

There is one-only URL that AT&T will not allow any of my browsers to connect to. {commercial link removed}IP Address: 185.151.196.56 The connection to that URL works perfectly with other services, including Comcast.Can AT&T please unblock or otherwise allow access to this URLOther than tha

Questions

 • AT&T Internet Features

1.7K

42

0

0

ATT access Internet excessive fees

Hi .I have att access Internet for $10.20 a month. I have a daughter in grade school .I was supposed to split my bill. I gave them all my issues like not having g a ride to the store to pay it etc .we dont have an attachment store in my city so have to go to another just to pay bill. I explained I'd

Questions

 • AT&T Internet Plans

147

1

0

0

T&T Yahoo! services suspended

ou no longer have access to your AT&T Yahoo! account at att dot net because your AT&T Yahoo! Internet services have been suspended. If you want to continue using your AT&T Yahoo! ID at att dot net, please call AT&T Customer Service to reactivate your AT&T Yahoo! service.To reactivate AT&T Yahoo! Dia

Questions

 • Other

331

2

0

0

Internet

I tried to get AT&T Internet, Dial up would be ok but None of my Computers have the phone jack to work with dial up. DSL isn't offered in My Area even though for years we have begged for it and no one ever comes out to check to see if our lines and equipment can handle it. My Husband has offered to

Questions

 • AT&T Internet Account

515

4

0

0

For some reason I can't log in at all on any device, is there a service issue?

I got logged out of my phone and the smartpad they give you.  I can't log in at all, it just says can't athenticate at this moment.  Can someone at ATT let me know if this is a service issue or is this just an issue affecting me?

Questions

 • Apps & Programs

1.6K

6

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Unable to access email or reset password

I have an old email account with the @att.net suffix, that I still use a lot of correspondence.  With all the changes recently as ATT disentangles its email from Yahoo, my access has stopped.  I tried to remedy this by doing a password reset.  I used the challenge questions to verify my identity.  B

Questions

 • AT&T Internet Email & Security

729

1

0

0

No AT&T internet service in my area. Less than 100 meters away there is service.

I am incredibly interested in getting AT&T internet. I have looked at the availability of the neighboring addresses and it seems that AT&T internet service stops less than 100 meters away from my property. I have looked at similar situations on this forum and understand the reasons on why this may b

Questions

 • AT&T Internet Installation

264

1

0

0

cannot Log In - account Bad Request w/ computer + no device access

????? Bad Request 😞 I am unable to log in to my account on my computer. I can still log in via phone app... I'm using ATT prepaid and it is a bother to use the phone any time I need to access the account to do anything. I'm using an anti-virus, tried using exceptions. Tried using different browsers

Questions

 • Online Account Access

511

1

0

Att Access data doubled and tripled daily usage

Nothing but problems since having ATT internet. I have a laptop, ps3 for netflix and a disconnected cellphone on wifi. Started Access in Sept 2017. From the first through the 16th daily usage showed no more than maybe 20 gb used a day and up to 1-2gb uploads daily (confused with the uploads since i

Questions

 • AT&T Internet Account

775

5

0

0

GATEWAY 5268AC-ATT disabled USB PORT is Standard

GATEWAY 5268AC comes with a DEAD USB PORT. Very disappointed that ATT disables the USB port. I was trying to get away from the 3rd party router and use the ATT equipment and continue to make my printer and external harddrive WIFI accessible. However, ATT for some stupid reason has their USB port dis

Questions

 • AT&T Internet Equipment

8.2K

21

Retrieving forgotten security questions

I've been without access to my sbcglobal.net email account on Yahoo for over 2 weeks now. First I was getting an error code at sign-in, but now I'm being redirected to a "Change Your Password" page. Fine. Problem is it takes me to a couple of security questions that I don't remember setting up. I th

Questions

 • AT&T Internet Email & Security

11.3K

1

0

0

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