
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Hi, I'm the sysadmin of a school communication website. For some reason, most or all of our users with ATT email addresses are unable to receive emails from the system. We've tried multiple times reporting the issue to abuse_rbl@abuse-att.net with auto-response and no resolution. the auto-response
Questions
•
AT&T Internet Security
Closed
Emails from us to AT&T domains (i.e. BellSouth) are getting blocked with the following message: 5.1.0 - Unknown address error 553-'5.3.0 flpd586 DNSBL:ATTRBL 521< 162.39.214.7 >_is_blocked We've tried calling AT&T support and gotten no help. In fact, on one support call with AT&T we asked to escalat
Questions
•
AT&T Mail Login & Security
Hi, since four months ago our e-mails have been blocked by AT&T with the following statement: att.net #521-187.216.86. blocked by sbc:blacklist.mailrelay.att.net. 521 DNSRBL: Blocked for abuse. Since users first reported this issue I sent the required information trough the required forms at http:/
Questions
•
AT&T Internet Security
So far in switching from Direct TV to U_verse I had a terrible and incorrect install, customer service following that literally threatened me with the fee that comes with a breach of contract (read first post on this account, gets good around the third person in the chat transcript, and they added t
Questions
•
U-verse TV Account
I wasn't sure where else to post this so I'm posting it here. There is an employee with AT&T in the Upstate SC area who is a former associate of mine in the entertainment industry who spent the better part of a week at the end of June harassing me after his services with us were terminated, and afte
Questions
•
Wireless Account
My ex wife is still receiving a 24% discount on her wireless service, after having quit the job that she got the discount from years ago. She knew the person who set her up with a separate account, and the person KNEW she didn't work there anymore, but let her keep the discount.I tried reporting thi
Questions
•
Wireless Account
On April 27, out of the blue, I got a Facebook message from a person by the name of Jacob [edited for privacy – please do not post personal information]. I had never heard of him before he sent me the message. Here is the screen shot of the message: [edited for privacy – please do not post persona
Questions
•
Wireless Account
I had a family phone plan for several years that was shared between my ex husband, myself, and my two parents. Near the end of my phone contract with ATT, I received a Protective/No Contact Order against my husband. I moved to a different phone service as did my parents. Tonight a package was de
Questions
•
Wireless Account
For the last 2 days, emails that show up in the Inbox stay for a few minutes and then move directly to the trash without prompting. This appears to originate from Yahoo webmail. Now the trash folder is deleting automatically. I can't get any support from Yahoo tech support since we have an att.net e
Questions
•
AT&T Internet Security
We are being blocked from sending to ATT Domains. We are not listed on any other blacklists(SPAMHAUS, MXTOOLBOX, etc.). I have check exchange logs, no spam is being sent. I have requested removal both via email and online through the portal TWICE. No response. We need to be able to email our ATT em
Questions
•
AT&T Internet Security
Closed
I believe that AT&T is using deceptive business practices to squeeze extra billing time from wireless customers who are trying to switch to another carrier. My experience is that I paid off my phone and requested an unlock from the AT&T Device Unlock Portal. For a week, it reports that I still have
Questions
•
Apple
Email bouncing from sbcglobal att prodigy etc... Contacted abuse_rbl@abuse-att.net with IP and forwarded emails but no response thus far. How can I escalate this?
Questions
•
AT&T Internet Security