Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (6)

Relevance

Accepted Solution

Official Solution

Samsung Galaxy S7 Edge not updating to 8.0

Samsung Galaxy S7 Edge by ATT - Unlocked for use on MetroPCS Network Device Name: Samsung - SM - G935A Android Version: 7.0 Android Security Patch: August 1, 2017 Baseband Version: G935AUCS4BQH1 Kernal Version: 3.18.31-11614766, dpi@swdg9802 #1, mon aug 14 12:28:33 KST 2017 Build Number: NRD9

Questions

 • Samsung

3.6K

5

0

0

Is AT&T going to update the LG G5 to Android 7.1 or 8.0?

Since receiving the Android 7.0 Nougat OTA updates from AT&T, my phone has been slower and the battery life has been awful. I used to get 3-4 hours screen time but since the 7.0 updates I can barely get 2 hours. Factory reset doesn't help. I feel like Android 7.0 is an unfinished product, and from w

Questions

 • Android

1.9K

6

0

0

Haven't Had A Security Update Since 10/1/2017

I have a Samsung Galaxy S8+ that is AT&T branded and I have AT&T service on it. I'm still stuck on Android 7.0 and the latest security patch I have is from October 1, 2017. There is an exclamation mark next to the update option at all times but always tells me my phone is fully up to date. My baseba

Questions

 • Device Features

222

1

0

0

Phoenix 3 won't update to Oreo 8.0

I keep checking the update button but it keeps saying I'm up to date when I'm really stuck on Nougat 7.0. Please help!

Questions

 • Android

65

1

0

0

Marshmallow Software Update for ZTE Z958

My ZTE Z958 phone, which is currently running Android Lollipop 5.1, has been having issues with several Google applications recently. The only advice I have been given, from several experts, is to update my software. Unfortunately, the "AT&T Software Update" function which is built-in to my settings

Questions

 • Android

1.6K

5

0

0

Samsung s7 edge - upgrade

Hello, I have a Samsung S7 edge (sm-g935a) this phone a bonus brought me from the United States (I live in El Salvador) and I would like to know if there is an update of the Android Oreo (8.0) (G935AUCS4BQJ2) if you could send me a download link to install it by means of odin. Thanks you.

Questions

 • Samsung

311

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.