
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I still have 7 months until I'm eligible for "Upgrade" pricing with AT&T for the iPhone 6s; however, I would like to take advantage of Apple's new upgrade/financing program this month. I will be staying with AT&T as my wireless carrier. Can anyone offer any insight as to whether or not I would ha
Questions
•
Apple
My girlfriend recently bought a new iPhone with AT&T and paid off her old one (the iPhone 6s). As she did not need it anymore she gave it to me as I needed a new phone. We tried to go through the device unlock portal only to have the request denied both times for too many requests (received email sa
Questions
•
Apple
Let me state that I have been an Customer with this AT&T for about 20 YEARS. Before you sign up with AT&T, it is highly advisable you read this. AT&T today offered me a claim if I upgrade my phone I would only have to pay tax and trade in my current device (continue paying monthly). I went online
Questions
•
Wireless Account
Hi I have an at&t iPhone 6s that I have been trying to get unlocked for a month now. I am an at&t customer and I was eligible for an upgrade so I bought an iPhone 8. I am currently using the 8 and have been since September but I have not had any success trying to unlock my old iPhone 6s through the
Questions
•
Apple
Hi All, First post, so I apologize if this has been asked... I am currently on a iPhone 5S, that was purchased with a 2yr contract that ends in a week, and when I go to the 6s, it will be the first time I am dealing with AT&T Next, and so I am a bit confused as to how the whole thing works.. My un
Questions
•
Apple
So it's iPhone time... wife is eligible, I am not. (Next year, I will be - we are staggered a year apart.) Every other year, as with this one, I upgrade her phone, then switch them so I get the new iPhone, and she gets my previous one (and then we sell her old one). My question is, if we're on the
Questions
•
Apple