
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Is there a kit kat update for the Galaxy S4 Mini? My phone says it's up to date but it still has jelly bean. I think every other carrier now has Kit Kat available for the s4 mini, but not AT&T. Any knowledge about whether it's available and, if not, when?
Questions
•
Samsung
Accepted Solution
Official Solution
Hello.I just updated my phone via the OTA update to Android 4.4.2 (KitKat) and after the update, my phone's Wifi will not "Turn On" using the settings switch. The switch will let me try to enable Wifi but once I remove my finger it slides to the Off position. No error pops up. Additionally, when try
Questions
•
Android
Accepted Solution
Official Solution
Sometime since the upgrade to 4.4.2, I noticed that I could not initiate a call on my phone over bluetooth when I was driving in my car. I later found that I had to unlock my phone before I could make a call. Previously, I did not have this issue. Friends that have an S4 with other carriers and a
Questions
•
Android
After the new 4.4.2 update, email notifications don't work properly. When a new email notification displays in the notification area and you tap the new message it opens the email app to a blank page. If I open the email app directly, it works without issues. This is happening on two Note 3 device
Questions
•
Android
So first off I would like to thank the folks at AT&T who decided it would be a good idea to outright force people to update their devices. After checking for an update I was not asked if I wanted to download the update, but instead was forced to download the update. If I got on wifi at all the dow
Questions
•
Android
It seems there are issues... I tried to update through Wi-fi and it started.. But stopped... Now says I have to check back etc.... I changed date.... Same thing happened some kind of error... Really AT&T and Samsung?? After ALL this time .. This happens..This is on the AT&T site http://www.att.com/e
Questions
•
Samsung
ive tried a bunch of different wayt to get my g s3 to root but nothing seems to work. Is there a unlock code or something I need to do?
Questions
•
Samsung
The update finally came out a week ago and I was excited to get it. I went into my settings and tried to get it, there was nothing there, it said I was up to date. Almost a week later, my phone is still telling me that it's up to date. My boyfriend (we're on the same phone plan) recieved his update
Questions
•
Android
ever since i got the Android Kit-kat version 4.4.2 update on my samsung galaxy s4its a major battery drainalso slow charging even when it pluged in and charging sometimes the battery percentage will go backword instead of increasing this has been going on since i got the software update i notic
Questions
•
Android
Over the past 10 days, I have spent a considerable amount of time working with both AT&T and HTC support, attempting to figure out what happened to my Wireless Emergency Alerts (WEA) feature on my HTC One running Android 4.4.2 (the latest available from AT&T.) Information from the FCC about these al
Questions
•
Android
Hello. When the LG Optimus G E970 gets KitKat update? Almost all other variants of Optimus G already get updates (F180L/K/S, E975/7), but E970 still on the Jellybean. What it involves?
Questions
•
Android
The other day I performed the prompted over the air update to 4.4.2 for my S3, and was able to get most things working normally, after figuring a few changes out. I seem to have one showstopper issue remaining (I hope just this one). I regularly listen to a wide variety of off-line podcasts, audio n
Questions
•
Samsung
Hi, Anyone know if there is an Android upgrade available for Samsung Galaxy tab 4 8.0. [Model : 7337A] Current version of Android I have is 4.4.2. Need upgrade to latest version. Please Help !
Questions
•
Samsung