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Trouble using Chromecast on 5268AC (2.4GHz vs 5GHz)

I have a 5268AC modem/router. I have a Chromecast 2 set up, and primarily use it from my phone (HTC One M8) to control it. My phone connects automatically to the 5GHz spectrum, and when it's there, it can't see or talk to my chromecast. When I force the phone into 2.4GHz mode, it works just fine, bu

Questions

 • AT&T Internet Equipment

1.6K

4

0

0

How to communicate between iPhone7 Plus and Windows 7 Home Prem SP1 64-bit PC?

Thursday 2018.02.15.0319.CSTAccording to what I have read from Apple and Microsoft these two devices should be able to communicate directly wirelessly, or at least wirelessly via my ATT 5268AC (PACE).  Both bands on the cable modem are working: the 2.4 GHz older bandwidth for wireless; the iPhone us

Questions

 • Device Features

100

2

0

0

ATT GigaPower and WiFi

Just had the gigapower installed a few days ago and I ordered the 1gb speed package. I know this is a dual band router/modem. I know ideally, one would connect to the 5ghz channel and not the 2.4....However, when on occasion one of my devices is hooked up to the 2.4, I only get speeds around 60mbps

Questions

 • AT&T Fiber Equipment

490

1

0

0

Arris BGW210-700 WiFi Radios Keep Dropping

Recently, within the last week or so, my Arris BGW210-700 WiFi radios keep dropping.  This disconnects my 2.4ghz  and 5ghz WiFi devices.  To resolve I login to the router with a wired connection and restart both radios.  The WiFi signals were working fine for about a month (new install), no issues. 

Questions

 • AT&T Internet Equipment

22.7K

38

0

Pace 5268ac 2.4ghz issues, signal last for 2 seconds then drops out, have had 4 modems replaced

I am having an issue that I have tried to report to the ATT tech support team but I am not able to get any help.  (I have an NVG599 being shipped but I wanted to report this issue just because the Pace has better specs)   This is my problem.  When I enable the 2.4ghz wifi on the modem, I get a brief

Questions

 • AT&T Internet Equipment

677

6

0

0

Wifi connectivity issues when Band Steering is on, for both Pace 5268AC and Arris BGW210

When I don't have band shaping on, my wifi connection is stable using either 5ghz or 2.4ghz.  However, when I turn Band Steering on, either my device will randomly disconnect and then reconnect to wifi or the internet will stop working on the device, and I will have to disconnect and reconnect to wi

Questions

 • AT&T Internet Equipment

1.7K

3

0

Pace 5268ac fxn Won't Consistently Connect 2.4GHZ

I don't know the model, but it was a 2wire brand AT&T router that I used for several years.  It stopped working a month or so ago.  A replacement Pace 5268ac fxn AT&T router was delivered.  Initially everything seemed to connect fine, but within a few days, the 2.4 GHZ was not connecting.  A technic

Questions

 • AT&T Internet Equipment

524

1

0

0

Arris BGW210-700 2.4 Ghz slow speeds

Hi we have just had a new Arris BGW 210-700 installed yesterday via AT&T field tech. Out-of-the-box the 2.4 and 5 ghz are enabled and it should broadcast wi-fi with no issues. Well, it seems all the wi-fi devices connected to the 2.4 are extremely slow when the 5 ghz devices are at normal speeds. Ha

Questions

 • AT&T Fiber Equipment

18.2K

3

0

0

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