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AT&T Tech Says I Need A New Modem for Faster Speed... Do I?

Hello all. First post here 🙂So after years of a max of 3Mbps service in my area, today I received an email that now -Max Plus 18Mbps was available. I placed an order... and immediately lost all internet on my NVG510 modem. I called tech support and the very nice woman there tried stepping me back d

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