I randomly lose wifi on random devices. Sometimes all devices loose connection, sometimes some can connect but not others. ATT self help recommends making sure my equipment is the most current. The only thing older is the gateway. I am 99% sure the gateway is the issue, but can find no information o

With my new fiber router, an AT&T Arris BGW320-500, my computer is unable to see any other computers on its wifi network, even though all my computers have Windows network discovery turned on, with the box checked for automatic setup of network connected devices. Is there some setting in this ne

I need clarification on Charges when using an AT&T International Day Pass on my iPhone 14's 1st eSIM, plus a separate Local-Country Service on its 2nd eSIM.I'll have the AT&T Int'l Day Pass on my 1st eSIM line when I travel to Italy this coming month. I plan to use the 2nd eSIM line to get a

I have 5G unlimited plan and do not use wifi as I do not use that much data on my mobile device. Does anyone know what the unsecured Wi-Fi ssid “attwifi” is?  I understand the what the first ssid is which has the lock icon next to it.  I’ve even had Apple support try show me how to delete

I want the kids to have a their own dedicated router. Do I need to install a 2nd 'line' or can you hook-up a 2nd router to the incoming fiber line?

I bought a phone it was said to stolen please uplift it blacklist please

I had my internet suspended due to a past due amount. The online rep told me to call the accounts department and they could restore my service with a payment arrangement. Has anyone had this encounter and have they been able to help like this before?

I've used 75% of my data plan and I'm worried it's gonna cost alot on my bill I was wondering if I could know how much would it cost

I've contacted att multiple, and I mean multiple, times about my fixed wireless internet. Some calls lasting for hours, being transferred until my head spun, talking to techs who have no clue what's going on. I've argued the fact that my equipment is registering more data than we are actually using.

A few days ago, our DSL modem of 15 years died from a lightning strike. ATT was quick to bring in replacement and when we can get a device to connect, the internet is much faster and more stable than it had been in years, however we have problems keeping devices consistently connected. For example,

I do not need Wifi available in the truck year round. I want Wifi while I am travelling with my RV. Two questions. Is the wifi service active even while the truck is turned off? Can I turn the wifi service on and off on a monthly basis without incurring any fees?

I currently have AT&T as my wireless provider. I have four lines (me, wife and two kids). Me, wife and one kid will be going abroad to Dubai for 6-8months for work and older kid will remain in US in college. I currently pay ~$200 per month and don’t want to rack up another $200 per month for the

I was trying to set up my Netgear R6400 as an access point behind the BGW3200. When I clicked to activate the Netgear rebooted, but in the end gave message that the device at the Netgear's IP address was not responding. I can no longer enter the Netgear's interface.

Hi, We have two wifi networks here at the house and both are apparently 5GHz networks. We also have a mesh network of hubs all over the place (my partner set them up). The baby monitor we just got only works on a 2.4GHz network. Is there ant way to change one of these to a 2.4GHz network?

Hello, I recently got ATT internet Air, and I was able to connect to my phone, TV and everything else. No problems with anything. however when I try to connect to my PS5, it says the following : ”Can't connect to the internet. Your internet service provider or your router might be preventing your

my current router, 2Wire 3801 HGV-B, it's OLD and I NEED A BETTER REPLACEMENT! HOW CAN I GET A NEW MODEL? has an issue with intermittently resetting itself @ the WRONG TIME! And that's not GOOD SINCE COVID-19 Has Sent me HOME WORKING FROM HOME! I NEED A NEWER, BETTER MODEM!

We have AT&T DSL and want to switch to AT&T fiber. Can we keep our email addresses - and 19 YEARS of emails in our accounts - when we switch? Or are fiber accounts different than sbcglobal.net addresses, which is our address. Also, we have masked email addresses with prefixes - exampl

I have ATT Internet 50/10 service. My BGW210-700 Gateway was recently replaced in the last few days and shows a red solid broadband light. However, I do get internet service from it at around 28 MB Download speed (even standing in front of it). Any ideas on what to do to get that light green AND Any

I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav

I want one hotspot to use at a 2nd residence, a car and an RV, in other words to take with me. And a plan with more data than 15G/ mo, probably 50-100G. I have an older unlimited plan with 3 phones, a tablet and an unreliable hotspot. AT&T must have something comparable to the newer Verizon and