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Cannot connect to VPN using Netcom IWFA-40 device

Anyone else have this issue? I mean I spent hours being bounced around the world speaking with ATT tech support and no one could help me.   I can sporadically connect to VPN with the Netcom device. I know it is the device as my phones mobile hot spot connects with no issue.   Any thoughts are greatl

Questions

 • AT&T Internet Account

35

2

0

$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's pho

Questions

 • Wireless Billing

50

11

AT&T AllAccess Android App Won't Enable Security (WPA2 PSK) on Hotspot

Samsung Galaxy Tab S7 5G AT&T AllAccess (latest version) Android (latest version) I have a supported hotspot plan, and the hotspot does work, the problem is everyone else uses my data because security will not enable no matter what I do. I have resorted to making the hotspot an invisible net

Questions

 • Other Phones & Devices

32

2

S7 Active apaga la wifi cuando se suspende, aunque tenga la opción en mantener encendida siempre

Hola desde que actualice hace unas semanas el sistema, noto que la wifi se desactiva aunque tenga en la opción avanzada: Mantener Wi-Fi activado durante suspensión: en siempre, solo se mantiene activa cuando está cargando, alguien que pueda ayudarme, desde ya gracias.Samsung-SM-G891AVersión de banda

Questions

 • Samsung

216

1

0

0

Closed

$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

Questions

 • Wireless Account

17

1

0

How to add multiple routers to DSL for better coverage . i.e. 2 story home, weak signal downstairs, gateway upstairs

i have a ADSL2+ router with basic DSL service. i bought a netgear n600 and netgear n300 router at a flee market and want to add 1 or both to system ?  Is this possible, and if so can anyone help ? i have tried once and it took me about 6 hours just to get system back to where i started.  

Questions

 • AT&T Internet Installation

20

1

0

Use a Droid phone to access Internet?

Can you use a cell phone to hook up a security camera?

Questions

 • Data & Messaging Features, Internet Tethering

14

1

0

AT&T Branded Airties Mesh Extender

I bought one of these more than one year ago because we were experiencing a poor Wi-Fi signal in the areas of our house farthest from our router.  A technician sold it to us and said all we needed to do was plug it in and it would work.  That has not been the case.  I recently realized that it has t

Questions

 • AT&T Internet Equipment

28

1

0

I was wondering if I can get at&t at a new location

There is availability for fiber in Wilmington but not at my address/neighborhood. So I was wondering if there is a way I can get fiber into my neighborhood I can start a petition or if you need an address I can provide one thank you.

Questions

 • AT&T Fiber Ordering

20

1

Samsung A01 Phone -- Moving text messages to my new Samsung A01 phone

How can I transfer my text messages for "free" and not buy a subscription using an app or other devise to move my text messages from my old Samsung A01 to my new Samsung A01? Please note: I'm not able to upgrade to a newer / better phone, I would just like some advise on how to move or save my o

Questions

 • Samsung

12

1

0

ATT Wifi

My wife and I pay for one of ATT's fastest WiFi speed packages. We just switched our phones over from Sprint and figured we'd get their WiFi as well... So far, it has been a huge disappointment. Every time we call for help, we are met with,"you are in a slow zone"... Whatever that means. They said t

Questions

 • AT&T Internet Features

42

1

0

Wi-Fi Not Working In House

I have AT&T U-Verse. I have two wireless cable boxes with my set-up. I have the Motorola VAP2500 for my wireless cable boxes and the Motorola GV3801 gateway/router. AT&T installed the whole set up in the northeast corner of my house. My bedroom (located in the opposite, southwest corner) receives ab

Questions

 • AT&T Internet Equipment

344

1

0

0

Internet Usage

My online bill says that I was billed for Sept 27 through Oct 26 but my paper bill says that I was billed from Aug 1 through Oct 31. Oh, and of course there was an overage so it looks like my bill will be skewed because I'm being hit with an overage in the middle of a cycle regardless because I got

Questions

 • AT&T Internet Plans

15

1

0

U-Verse Internet 1000 Wi-Fi Does Not Work for Some Smart-Phone Apps

Once upon a time, I had 100Mbps Internet access via Road Runner.  I had my own cable modem (after they started charging me for theirs).  I had a router/switch and a 2.4 access point.  My wife's Smart Phone connected to the Internet via the access point, and her Fitbit stayed in sync all the time.  T

Questions

 • AT&T Internet Features

69

1

0

0

Must read. Incompetence in Management even after being told he is wrong!

I, like many customers on this forum have been getting hit very hard by data overages. My two daughters are on constant wi-fi and do not leave our home but sparingly. I called at&t to speak to a rep about this problem and was told that I must turn off cellular data when connected to wi-fi. I explain

Questions

 • Data & Messaging Features, Internet Tethering

607

5

0

0

Guest Wi-Fi Without Password?

With AT&T's Gateway, is it possible to create a guest Wi-Fi network without a password?

Questions

 • AT&T Fiber Equipment

328

0

0

0

Connecting devices to wifi with PACE 5268AC

Cannot connect my devices to the PACE 5268AC. The "Smart Home Manager Tool" only wanted to tell me how to id the wifi name on the list on my devices (the desk top is online); however, the problem was, My wifi name is not listed on any of my devices (phone and Kindle). Eventually, it Smart Home Mana

Questions

 • AT&T Internet Equipment

26

3

0

Can I add another Wifi Router for my kids?

I am trying to find a way to shut off the wifi at night (teenagers, no sleep, etc.). Is it possible to add another router to my existing gateway (Arris BGW210-700) that I can put on a timer?  Even better, is there a router that would allow me to shut it off at night?  Turning off the enti

Questions

 • AT&T Internet Equipment

28

2

0

Does AT&T Smart Wi-Fi extender (model 4921) work only on 5Ghz channel?

I setup Smart Wi-Fi extender (model 4921) a day ago. I have two questions in this regard.   1. Thus far, I noticed only those devices (such as my smartphone, laptop) that support 5Ghz have been able to automatically transition to the extender when I move closer to it. I have a ring doorbell outside

Questions

 • AT&T Internet Equipment

283

2

0

About to upgrade from AT&T 18 -> AT&T 45 What does the Tech need to do?

Hello i am about to have a tech come and do the installation in a few days. Is it possible for the tech to do all the installations outside? If anything have it done in the garage which is basically almost the center of the house? Because my parents do not want anyone inside especially with the viru

Questions

 • AT&T Internet Installation

49

2

0

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