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Getting to know your new device - A guide from AT&T

Congrats on your new smart device purchase! The one thing about new toys is trying to figure out how to use them. We have you covered with great guides, and videos, that will help you learn how to:   Connect to Wi-Fi Set up Wi-Fi Calling (compatible devices only) Set up security on your device Adju

Questions

 • Phone & Device Upgrades

7.6K

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gophone/2$aday plan

does using wi-fi incur the 2$ daily charge?

Questions

 • More AT&T PREPAID Discussions

289

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Troubleshoot your Wi-Fi Connections

How to troubleshoot your Wi-Fi Connections

Questions

 • AT&T Internet Equipment

7K

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Internet access drops sporadiaclly

I recently got ATT Fiber installed [10 days ago] and I'll be working online for a while and then it just cuts out and I have to go to my available networks and manually connect. Rather frustrating.  Can someone tell me why this is happening? It didn't happen with XFinity ! FYI - the wire is n

Questions

 • AT&T Fiber Equipment

77

20

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IP Address and Port forwarding

Hello, Im having some issues with port forwarding. I have 3 PC's all connected to the same mesh client and of course they are assigned and ip address. However the IP is one like 192.168.4.xx which I cant see in the device list so I cant choose it to port forward. If I go into control panel and manua

Questions

 • AT&T Internet Installation

153

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Why Is My Internet Slow? – Help from AT&T

Slow Wi-Fi, Learn Why Have you run into slow internet and not sure why? Does it happen at certain times of day or does it feel completely random?  Here are some of the common possibilities: At home and online - Is the whole family or room mates all at home at the same time? Using a l

Questions

 • AT&T Internet Features

309

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AT&T Wi-Fi Calling

 Talk and Text in More Places! Hello Community!   We all have run into those areas where we don’t have the bars we need though.  To help keep you connected, AT&T has introduced Wi-Fi Calling! Wi-Fi Calling lets you talk and text from indoor locations where it’s hard even for a

Questions

 • Device Features

110.9K

267

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Car wi-fi hotspot no longer works

I had to replace the radio/display in my 2020 Camry while the wi-fi hotspot was still in the 3 month trial period. Now I can't get the wi-fi to work with the new unit. One strange thing... It looks like the expiration date of the trial period has been changed and is now 10 days later than it used to

Questions

 • Account Features

719

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Poor Wi-Fi - What is Around Your Modem?

Has your Wi-Fi or internet been going in and out? Are you experiencing slow speeds? Are you losing service? We have some helpful tips that should improve your wireless experience. Bad Modem Environment Can Cause:  Slow wired and wireless speeds. Loss of service Modem resets

Questions

 • AT&T Internet Installation

32.9K

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Is Wifi calling feature available on ATT prepaid plans?

Is Wifi calling feature available on ATT prepaid plans?? I'm currently an AT&T postpaid customer and have wifi calling available and want to make sure that wifi calling feature is available in prepaid plan before switching. None of the ATT prepaid plan details tell about wifi calling availabl

Questions

 • Plans & Features

98

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Mobile HotSpot Solutions - The Best Spot for Your Hotspot

  There are a few reason why you may be having trouble with your HotSpot connection: Device or Electronics near your HotSpot Walls & Building design  The number of people surfing or streaming How far away you are from the HotSpot LTE Coverage - Check now! &nbs

Questions

 • Other Phones & Devices

11.1K

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Closed

Internet Quick Fixes - AT&T Internet Troubleshooting

Fixing it is easy and as simple as resetting the modem. By doing this you can: Improve low speeds Get back in service (loss of internet) Improve poor Wi-Fi performance Resetting the modem is simple. Below you will find a quick how-to guide. Along with that, you will find overlooked fixes that can

Questions

 • AT&T Internet Equipment

101K

32

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ATT Wifi Extenders effective?

I have my gateway in the basement because it allows me to connect to 4 different ports on different floors of my home office via existing Ethernet. However, the wireless coverage is not good on the main and upper floors, even though I have connected ATT Wifi extenders (one on main floor, one on uppe

Questions

 • AT&T Fiber Equipment

584

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Devices will not connect to Airties Air 4921 Wifi extender

I connected the extender received yesterday via Smart Home Manager which shows the extender is connected to the network, strong WIFI signal, solid green light on extender. This is a Pace Plc gateway installed ~ 3 years. We do have Internet access. But 2 of my tested devices (iPhone and laptops) do

Questions

 • AT&T Fiber Equipment

9.2K

25

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Service issues with Xbox One

I want to change my NAT Type on Xbox One, it is on strict. I also dont know my system password and where to find it.

Questions

 • AT&T Internet Equipment

24.8K

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AT&T Wi-Fi Gateway and Google Nest Wi-fi as main router

Hello, I have a huge interest in signing the AT&T fiber plan but I have one concern. During the plan selection Im being offered the option to have the AT&T Wi-Fi Gateway device for 10 a month. The question is, I already have a Google Nest mesh system (1 router + 4 extenders) and I would l

Questions

 • AT&T Fiber Equipment

6.4K

9

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I have been charged for data I did not use!

Hello, I have just gotten a bill for my monthly wireless data use for a device that is used for work.  It is nearly always in a place where there is already a stable wifi connection (business). My phone says I've used apps which I do not even have a subscription for! Itunes, Netflix, and others, the

Questions

 • Wireless Billing

323

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No more wi-fi on messaging phones??

I notice that the messaging phones currently available (Dec 2012) on AT&T dont support wi-fi ?  Or am I missing something?

Questions

 • Phone & Device Upgrades

3.4K

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WatchTV Streaming Issues - Fixes & Solutions

Your Wi-Fi Matters Streaming is not cut and dry. To have the best streaming experience, you need:   The Right modem settings The Right internet plan The Right internet set up   The Right modem settings  Changing your modem settings may improve your Wi-Fi signal and s

Questions

 • Streaming WatchTV

901

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AT&T wireless tv

We just remodeled and mounted our Samsung smart tv on the wall. Is there a wireless transmitter box so that I don't have cords hanging down below my tv?

Questions

 • U-verse TV Equipment

111

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