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My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

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Software update with out wifi

My samsung galaxy s 21 fe will not turn wifi on. So I am unable to update software. How can I or can I get around this problem

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iPhone SE 2020 issues

Hey guys, first time posting in this forum. I recently added a new line (10 days ago) with an iphone SE 2020 for my niece. She has never gone outside -- quarantine after an overseas trip. And she has been using WiFi to make international calls using WhatsApp. I have been billed for internat

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377

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How Can I decrease latency and increase download speeds and network speed?

Where I live, I don't have the greatest Internet, games either have horrible input lag or tons of latency, and I have an average 1 mbps download speeds. What settings could I put on my router to solve these issues?

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138

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link to "get started" in order to setup wireless in smart home manager does not work

the link to actually click and"get started" to set up wireless in the smart home manager does not work. other links (for example, to HBO Max) on the page work, but you are unable to click in to the "get started" link so I am stuck and can't move forward. Tried on two different mobile devices and I'm

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47

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Kyocera e4710 - they can't hear me unless i turn speaker on

Yes, it's a proprietary AT&T Kyocera DuraXE (E4710), carrier-unlocked, and I've tried: Factory reset, update to v.1313 (the latest), a visual inspection of the (hard-to-see) microphones, both primary & secondary ... all good, clean. But I'm still not being heard UNLESS I turn the speaker o

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377

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Poor Wi-Fi - Solutions for Your Internet Experience

Learn the best location for your modem Did you know modem location can affect your Wi-Fi signal? The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal    Our Recommendation   Place the modem in a centralized location in your home. Ke

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Internet services

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

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61

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So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

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197

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Issues with Fixed Wireless

I have a problem with Fixed Wireless. For one thing is the difficulty in getting support for Fixed Wireless. But my immediate and ongoing issue is that daily midmorning, between 9-11am PST the signal will drop out and I have to reset the router and modem to the antenna. It takes about 5-10minutes ea

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231

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Internet/Horrible installation

I moved from DFW to North Alabama 6 months ago. Internet and wireless service went from good to awful. I had Internet installed at my new residence and wires were left hanging from the outside of the house. I assume 5G is being installed in the area by the way my yard looks after them digging. In ad

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AT&T Fixed Wireless

Has anyone else had an issue with fixed wireless data usage suddenly increasing? Since July my bill has varied between $10-$20 extra (for added on 50g data packages from usage over the 350g). But suddenly it’s showing I’ve used over 500g of data! Now my bill is $90 and there is now way I’ve used tha

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111

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Frequent disconnects every few minutes

Just recently swapped over to att fiber and my experience has been pretty bad. The internet speed is fast which is great but I constantly disconnect every few minutes. I'll disconnect and after a few seconds (maybe 10) I'll reconnect. It's not too noticable when I'm working or just on my phone but g

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57

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AT&T Gateway Reboots every 24 hours

We have a Nokia BGW320-505 SW Version 4.25.4 with static ip allocated to one of our firewall. The gateway will reboot itself (or restart service) at the 24 hour uptime mark religiously. No service issues, packet loss, or errors from the time it reboots until the the 24 hour mark when it reboots agai

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Internet slowing to a crawl late at night

Periodically late at night my ATT fiber optic Internet disconnects and slows to a crawl. The modem/router shows that I am connected but my phone and Smart TV say that I'm not connected. I switch to 5g and do an Internet speed test and it shows that I have a download and an upload speed of 0.001gps,I

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502

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Fiber Cable issue - No internet since Friday June 10 - affecting over 200 customers.

We lost internet 5 days ago. When you call AT&T all you get is 'do you have the app or sign up for text, updates will be sent to keep you updated'. Yes...I have both but this does not help. What is the hold up? For those of us who work from home this is huge. I work nights so I cannot go to a St

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150

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Replacement modem

I work from home and have been without internet since May 23rd due to my modem being damaged. I called AT&T and scheduled an apt with a technician to have it replaced. First time he came out, he said I’d have to call AT&T so that they could order one for him. So, I did. However, the next tim

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199

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my wifi won’t connect to my tv

every time i try to connect it tells me this i restarted my router restarted my tv so many times let it sit overnight and it still won’t let me 

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1.2K

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Very slow browser loading speed.

When I try to use a browser on multiple devices over WiFi and hardwired, the page load speed is unbearably slow. I reboot my Arris BGW210-700 router often with only minimal results. I have Fiber 300 and get 300+ Mbps when I do a speed test, but have terrible results when I'm actually trying to use i

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1.9K

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Terrible customer service

I had At&t prepaid this month but had to cancel. I contacted customer service on the 14th to have calls forwarded. 4 representatives and finally the last one told me it was all set. Of course, it was never completed. I called again on the 15th, 16, th and even visited a corporate location on the

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