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Random Wifi Loss Gateway is Old

I randomly lose wifi on random devices. Sometimes all devices loose connection, sometimes some can connect but not others. ATT self help recommends making sure my equipment is the most current. The only thing older is the gateway. I am 99% sure the gateway is the issue, but can find no information o

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50

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new modem router compatibility

hello, Im trying to look into a new modem router as I've experienced horrible connection issues for the past few years. I currently own the ATT Uverse 5268AC modem router. Ive had this modem router since 2016 and im finally deciding to pull the trigger and attempt to get a upgrade! The issues with m

Questions

589

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Poor ping when gaming with AT&T air

Hello, I recently moved into a new apartment complex. They exclusively go through AT&T. The only internet offered was the 25mbps line or air. I was guaranteed a better experience gaming wise with air by the agent, so I went with it. This has easily been the worst experience I’ve had playing onli

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2.2K

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2 routers (1 for adults, 1 for the kids)

I want the kids to have a their own dedicated router. Do I need to install a 2nd 'line' or can you hook-up a 2nd router to the incoming fiber line?

Questions

1.3K

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Guest Wifi on Gateway User Interface versus Smart Home Manager

I have set up a Guest wifi account via my Gateway User Interface but it is not reflected in my Smart Home Manager application. Is this a known issue?

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34

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Remove my phone from blacklist this is my imel [Personal IMEI Information Removed]

I bought a phone it was said to stolen please uplift it blacklist please

Questions

48

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Service light is not lit up

I have the Pace 5268AC router and the service light is not lighting up, any ideas why?

Questions

107

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Restoring internet with a payment arrangement

I had my internet suspended due to a past due amount. The online rep told me to call the accounts department and they could restore my service with a payment arrangement. Has anyone had this encounter and have they been able to help like this before?

Questions

174

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fixed wireless wants new gateway

Hello! I have fixed wireless using a Pace 5268AC gateway. I only have the internet. I don't have nor want TV anything and I don't use or have access to cable. So is there another gateway available to me?

Questions

114

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I want to be done with att

I’m not happy with customer services, prices or service!! I’ve already canceled my cable service after months of them trying to charge me for service that didn’t work!! I spent countless hours on the phone with customer service just to be lied over and over!! My phone and internet service constantly

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31

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Adding Wi-Fi Access Points

I'm trying to help my parents with improving the Wi-Fi reception at their house. We were thinking of adding an additional router and/or access point(s). And I have a few questions about what equipment to get: Should they also get a new Gateway, since theirs is pretty old (from 2013) or does that no

Questions

375

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Can't connect Apple products to new ATT All-Fi Hub

So I asked ya'll a question a week or so ago and was so happy to have gotten a resolve so I'm trying it once again. I received and just set up the new ATT All-Fi Hub.  Accessed the Gateway on my Windows laptop.  Changed  2.4 ghz and 5 ghz SSID name & PW.  Laptop and LG tv co

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85

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I want to use tp-link deco axe5400 (axe75) pro with ATT fiber gateway

I'd like to set up better wifi using the deco axe5400 pro with my fiber att gateway. I'm asking what is the best method to have the highest speeds? Ideally I'd like to turn off the att wifi part of their router and use a cat 7 cable from the att modem/router to my deco router. Then use additional

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829

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Internet cancellation

While we normally have unlimited internet on our phone, your company employee suggested that we buy home internet for $20 per month, so we connected internet to our home.When we received a bill of around $ 400-500 per month, we said cancel it and returned the modem, then your company employee told u

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71

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Does the AT&T have router/gateways that support POE?

I have AP that are POE and I need to know if AT&T have devices that will support them

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61

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I've used 75 percent of my 50gb high speed data how much would that cost on my bill.

I've used 75% of my data plan and I'm worried it's gonna cost alot on my bill I was wondering if I could know how much would it cost

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221

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AT&T Fiber - Expanding Ethernet Through The Whole House

I'm really happy with my AT&T Fiber internet account and performance right now. WiFi works great in all rooms and on all devices and TVs. I'm considering making a change to my house network, and I want to have internet in all rooms using Ethernet. I have a network closet where everything comes i

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124

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No help from fixed wireless internet

I've contacted att multiple, and I mean multiple, times about my fixed wireless internet. Some calls lasting for hours, being transferred until my head spun, talking to techs who have no clue what's going on. I've argued the fact that my equipment is registering more data than we are actually using.

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246

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Can't Connect to the Internet When Away From Home Network

How do I connect to the AT&T 5G network when I'm away from home so I can connect to the internet? My plan hasn't changed since 2019, so it's not likely my plan, and I've had my iPhone 11 for 2 years, so I'm assuming it's something new (could be an issue with a new IOS update for example?). I o

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627

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Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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75

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